Accomplished professional with expertise in operations management, team leadership, and process optimisation. Demonstrated ability to manage shifts, solve complex problems, and provide technical support. Proven track record in workflow coordination and innovative thinking. Skilled in product development, technical writing, and information analysis. Committed to driving efficiency and excellence in all operational aspects while pursuing continuous improvement and career growth.
Committed Specialist with experience advising and developing teams for improved output. Forges productive working relationships to aid business growth. Upholds safety and compliance through tactical policy planning and implementation.
• Managed daily operations, ensuring smooth workflows across teams and departments.
• Analyzed and improved operational processes to increase efficiency.
• Ensured compliance with company standards, policies, and safety regulations.
• Coordinated between departments to streamline operations.
• Provided technical support and training to junior staff.
• Supervised and led shift teams, ensuring that operations were conducted efficiently and according to schedule.
• Monitored team performance, provided feedback, and ensured targets were met.
• Trained new employees on operational procedures and company policies.
• Managed and resolved operational issues promptly, ensuring minimal downtime.
Operations Management
Team Leadership and Supervision
Process Optimization
Shift Management
Problem-Solving
Technical Support
Workflow Coordination
• Best Supervisor Award – Received the award for four consecutive years for outstanding leadership and performance.
• Best Investigator Award – Recognized for exceptional investigative skills and problem-solving abilities.