Ebtihal Mood
Jeddah
Summary
Presently seeking an exciting opportunity with a reputable organization that offers flexibility and opportunity to grow in the field of Real estate development, Hospitality Management and Destination Marketing.
Overview
9
9
years of professional experience
Work History
Sales Manager
Thakher Makkah
Jeddah
05.2022 - Current
- Facilitated cross-functional communication between sales, marketing, and product development teams to ensure cohesive efforts towards shared goals.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Created compelling presentations that highlighted product features/benefits to potential clients while addressing their pain points directly.
- Evaluated competitor offerings to maintain a competitive edge, adapting strategies as necessary for sustained success.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Relationship Management (RM) Professional
Jabal Omar Development Co. (JODC)
01.2017 - 04.2022
- Responding to all incoming calls for existing clients for their inquiries
- Completing all paperwork for entire sales including reservation forms, bank statement, sales contracts, etc
- Communicating with the clients directly and maintaining the relationship with an outstanding level within different channels
- Preparing a daily reporting activities including; phone calls, client needs/wants, official offers, discounts, etc
- Preparing VIP tours to the high-end clients from booking an hotel, outside visits, airplane ticket, transportation with high-class cars, etc
- Coordinating and organizing sales event and roadshows across the kingdom to improve JODC's brand image in major real estate exhibitions
- Developing a strategic plan to an existing clients by providing their residential needs
- Improving JODC's products by executing, planning, and directing market research, client identification (corporate/personal), real estate investment, and market segmentation with a collaboration of other team members
- Managing and analyzing the data through the CRM such as reports, purchasing history, and comparison monthly/quarterly reports
- Preparing daily, weekly, and monthly reports providing details of all sales related activities including clients site visits, direct calls, and clients feedback
- Achieved total value of sales over 50 million SAR within two years
- Achieved as top seller for 2019 in Western and Central region
- Exceeded sales target for three quarters in a row in 2018.
Education
Master of Science (MS) in Hospitality & Tourism Management -
Rochester Institute of Technology (RIT)
Rochester, New York (NY)Bachelor degree in Marketing - undefined
King AbdulAziz University (KAU)
Jeddah, Saudi ArabiaSkills
Destination MarketingClient RelationsEvents OperationsVIP VisitsExecutive Reports & PresentationsMarket ResearchBrand ImagePromotion Materials
Client Relationship Management
Sales Planning
Websites
Academic Courses
- Strategic Hospitality/Tourism Branding
- Planning & Development for Hospitality & Tourism Industry
- Resort Amenity and Attracted Development
- Convention & Events Management
- Process & Assessment of Hospitality & Tourism Industry
- Economic Performance Analysis for Hospitality & Tourism
- Research Methods
Personal Information
Nationality: Saudi National
Timeline
Sales Manager
Thakher Makkah
05.2022 - Current
Relationship Management (RM) Professional
Jabal Omar Development Co. (JODC)
01.2017 - 04.2022
Bachelor degree in Marketing - undefined
King AbdulAziz University (KAU)
Master of Science (MS) in Hospitality & Tourism Management -
Rochester Institute of Technology (RIT)