Summary
Overview
Work History
Education
Skills
Websites
Academic Courses
Personal Information
Timeline
Generic

Ebtihal Mood

Jeddah

Summary

Presently seeking an exciting opportunity with a reputable organization that offers flexibility and opportunity to grow in the field of Real estate development, Hospitality Management and Destination Marketing.

Overview

9
9
years of professional experience

Work History

Sales Manager

Thakher Makkah
Jeddah
05.2022 - Current
  • Facilitated cross-functional communication between sales, marketing, and product development teams to ensure cohesive efforts towards shared goals.
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Created compelling presentations that highlighted product features/benefits to potential clients while addressing their pain points directly.
  • Evaluated competitor offerings to maintain a competitive edge, adapting strategies as necessary for sustained success.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Directed sales support staff in administrative tasks to help sales reps close deals.

Relationship Management (RM) Professional

Jabal Omar Development Co. (JODC)
01.2017 - 04.2022
  • Responding to all incoming calls for existing clients for their inquiries
  • Completing all paperwork for entire sales including reservation forms, bank statement, sales contracts, etc
  • Communicating with the clients directly and maintaining the relationship with an outstanding level within different channels
  • Preparing a daily reporting activities including; phone calls, client needs/wants, official offers, discounts, etc
  • Preparing VIP tours to the high-end clients from booking an hotel, outside visits, airplane ticket, transportation with high-class cars, etc
  • Coordinating and organizing sales event and roadshows across the kingdom to improve JODC's brand image in major real estate exhibitions
  • Developing a strategic plan to an existing clients by providing their residential needs
  • Improving JODC's products by executing, planning, and directing market research, client identification (corporate/personal), real estate investment, and market segmentation with a collaboration of other team members
  • Managing and analyzing the data through the CRM such as reports, purchasing history, and comparison monthly/quarterly reports
  • Preparing daily, weekly, and monthly reports providing details of all sales related activities including clients site visits, direct calls, and clients feedback
  • Achieved total value of sales over 50 million SAR within two years
  • Achieved as top seller for 2019 in Western and Central region
  • Exceeded sales target for three quarters in a row in 2018.

Education

Master of Science (MS) in Hospitality & Tourism Management -

Rochester Institute of Technology (RIT)
Rochester, New York (NY)

Bachelor degree in Marketing - undefined

King AbdulAziz University (KAU)
Jeddah, Saudi Arabia

Skills

Destination Marketingundefined

Websites

Academic Courses

  • Strategic Hospitality/Tourism Branding
  • Planning & Development for Hospitality & Tourism Industry
  • Resort Amenity and Attracted Development
  • Convention & Events Management
  • Process & Assessment of Hospitality & Tourism Industry
  • Economic Performance Analysis for Hospitality & Tourism
  • Research Methods

Personal Information

Nationality: Saudi National

Timeline

Sales Manager

Thakher Makkah
05.2022 - Current

Relationship Management (RM) Professional

Jabal Omar Development Co. (JODC)
01.2017 - 04.2022

Bachelor degree in Marketing - undefined

King AbdulAziz University (KAU)

Master of Science (MS) in Hospitality & Tourism Management -

Rochester Institute of Technology (RIT)

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Ebtihal Mood