MAJED ALMUTAIRI

Riyadh

Summary

Motivated and detail-oriented Computer Technical Support graduate seeking a challenging role in the IT field. Eager to leverage technical skills and problem-solving abilities to contribute to a dynamic team while continuing to grow professionally in the evolving tech industry.

Overview

2026

years of professional experience

Certification

Work History

Computer Technical Support

Riyadh Municipalities

Received and handled technical support requests from staff
Diagnosed and resolved hardware and printer issues
Performed routine maintenance on desktops and laptops

Customer Service Agent

Extensya

12.2024 - 05.2025

Provide customers with accurate product and service information
Ensure high customer satisfaction through professional communication
Troubleshoot basic hardware/software issues over the phone
Utilized strong problem-solving skills to quickly identify and address customer issues.
Contributed to achieving company goals by consistently meeting or exceeding performance metrics.

Education

Diploma - Computer Technical Support

Technical And Vocational Training Corporation

08-2023

Skills

Hardware troubleshooting expertise
Installation and system configuration
Experience with Windows and foundational Linux
Skilled in creating documents, spreadsheets, and presentations using Microsoft Office Suite
Network installation and support

Data backup management
Customer support and troubleshooting
Strong communication and teamwork skills
Proficient in computer applications

Certification

Saudi Council of Engineers – Membership ID: 1020036
Cisco Certified Network Associate (CCNA R&S)

EDUCATION

Arabic – Native

English – Good

Timeline