Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Majed Ameer Aldin

JEDDAH
Majed  Ameer Aldin

Summary

Resourceful Human Resources Manager offers employee relations and business management expertise paired with first-rate communication and problem-solving abilities. Strategic and well-rounded professional seasoned in managing and overseeing various aspects of HR. Commended for building trusting relationships within organization to support business needs.

Overview

15
years of professional experience

Work History

Tayseer Trading Company | Subsidiary of O H N M Holding
JEDDAH, SAUDI ARABIA

Human Resources Manager
10.2021 - Current

Job overview

  • scertain that the processes and policies of the company are implemented in line with the laws and rules of the Labor Office, General Organization for Social Insurance (GOSI), and Ministry of Interior (MOI).
  • Confirm that all staff transactions, such as those involving yearly leaves, emergency leaves, unpaid leaves, flying tickets, and various allowances, are completed promptly.
  • Appoint qualified Saudi nationals to increase the percentage of Saudization.
  • Ensure that the administration is properly implementing the company's policies, wage structures, performance evaluations, service terminations, resignations,
    and disciplinary measures by supervising them.
  • Attend different government departments as needed and acts on behalf of the
    corporation if any cases are filed at the Labor office.
  • Follow up on sponsorship transfers for those who have been terminated and
    take appropriate action if such staff is late or negligent.
  • Organize and carry out the payroll.
  • Follow-up with insurance carriers on claims, offers, new employee registration,
    and renewals.
  • Certify all business letters from the Chamber of Commerce as coming from the
    various departments.
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.

  • Worked with management to create performance measurement, employee development and employee compensation strategies.
  • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
  • Encouraged open communications, promoting positive and pro-employee work environment.
  • Directed HR programs, policies and processes to improve operational efficiency.
  • Recruited new employees and built relationships, driving visibility.
  • Provided HR consultation services to leadership and department heads.
  • Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
  • Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
  • Managed full-cycle human resource operational activities to maximize HR employee performance.
  • Held exit interviews and documented information discussed with employees.
  • Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
  • Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
  • Compiled reports to provide management with accurate information and comply with policies and procedures.
  • Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
  • Identified operational weaknesses to improve or innovate people, programs and processes.
  • Used data and analytics to improve company processes for recruitment, selection and onboarding.
  • Anticipated and responded to emerging business needs by serving as change advocate.
  • Advised leadership and personnel on driving HR policies, union negotiations and business strategy implementation.
  • Cultivated community relations with referral agencies to maintain strong applicant flow.
  • Managed delivery of customer-focused HR services to company to increase hire rate and reduce churn.
  • Used HR website and other media to communicate HR processes, increasing understanding and consistent use.

Alsaaj Alreefi Company
JEDDAH, SAUDI ARABIA

Senior Human Resources Manager
09.2016 - 09.2021

Job overview

  • Established paths for employee promotion and development, as well as clear succession plans for key positions.
  • Developed plans to increase morale and engagement in order to improve job satisfaction and reduce turnover.
  • Worked with department managers to establish performance evaluation and improvement processes.
  • Identified training needs and oversaw specialty workshops.
  • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
  • Directed HR programs, policies and processes to improve operational efficiency.
  • Compiled reports to provide management with accurate information and comply with policies and procedures.
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
  • Used data and analytics to improve company processes for recruitment, selection and onboarding.
  • Held exit interviews and documented information discussed with employees.
  • Worked with management to create performance measurement, employee development and employee compensation strategies.
  • Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
  • Managed full-cycle human resource operational activities to maximize HR employee performance.
  • Provided HR consultation services to leadership and department heads.
  • Encouraged open communications, promoting positive and pro-employee work environment.
  • Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
  • Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
  • Identified operational weaknesses to improve or innovate people, programs and processes.
  • Anticipated and responded to emerging business needs by serving as change advocate.
  • Advised leadership and personnel on driving HR policies, union negotiations and business strategy implementation.
  • Cultivated community relations with referral agencies to maintain strong applicant flow.
  • Managed delivery of customer-focused HR services to company to increase hire rate and reduce churn.
  • Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
  • Recruited new employees and built relationships, driving visibility.
  • Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
  • Used HR website and other media to communicate HR processes, increasing understanding and consistent use.
  • Surveyed 600 company employees to assess satisfaction and gather ideas for improvements.

Alsaaj Alreefi Company
JEDDAH, SAUDI ARABIA

Personnel Supervisor
09.2013 - 09.2016

Job overview

Managing the Personnel team to ensure the full respect of procedures.
• Maintain and enhance the organization's Human Resources by planning, implementing, and evaluating employee relations and HR policies, programs,

and practices.
• Processing all personnel action forms and ensuring proper approval.
• Responsible for maintaining the implementation of laws and regulations dealing

with government agencies.
• Supervising teams’ responsible for time tracking sheets.
• Supervising the process of archiving and reviewing employee files
• Responsible for the Medical & Life insurance processes
• Responsible for all paperwork related to Social Insurance and Labor office along

with any other governmental documents.
• Preparing and updating employment records related to hiring, transferring,

promoting, and terminating.
• Responsible for all reporting and reliability of the data
• Responsible for all the personnel issues.
• Manage employees’ database.
• Prepare relevant weekly, monthly, quarterly, and year-end reports.

  • Performed background checks and assessed details to determine eligibility for employment.
  • Collaborated with department leaders on employee relations strategies.
  • Conducted drug tests, certifications testing and personnel evaluations.
  • Evaluated legal status of each applicant and filed appropriate paperwork.
  • Checked manual timesheets and uploaded information to electronic system.
  • Established, maintained and updated employee files.
  • Supported supervisors with employee performance management by recommending discipline and documenting in personnel files.
  • Changed employee information such as address and alerted payroll staff.
  • Administered benefits open enrollment by informing employees of enrollment period dates and answering questions.
  • Prepared job vacancy announcements for open positions to recruit and hire qualified staff.
  • Designed internal staff orientation and training programs and led onboarding and employee training sessions.
  • Researched HR-related regulations and industry best practices information to enable implementation of compliant and updated personnel procedures.
  • Devised and enforced hiring and termination procedures.
  • Created and implemented benefits education sessions to inform staff of options and enrollment processes and procedures.
  • Reviewed and investigated grievances and discrimination complaints to provide advice to supervisors and executive team until process is completed and resolved.
  • Oversaw employee benefits programs by working directly with insurance brokers to research and determine benefit options.
  • Trained employees on HRIS software system and assisted with maintenance and updates.
  • Assessed applicant ranking criteria and interview questions to offer input to maintain compliance with ADA and EEO requirements.
  • Coordinated and monitored departmental operating budget to mitigate overages.

Alsaaj Alreefi Company

HR Coordinator
09.2011 - 09.2013

Job overview

  • Explained human resources policies and procedures to employees.
  • Answered employee questions during entrance and exit interview processes.
  • Selected and interviewed candidates for all available positions.
  • Managed communication regarding employee orientation and open enrollment for benefits.
  • Managed employee onboarding with enriching internal and external training development of both online and traditional environments.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
  • Assisted customer service with inbound and outbound calls regarding HR inquiries.
  • Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
  • Initialized background checks for potential new hires.
  • Organized and delivered training by scheduling, securing facilities and collaborating with subject-matter experts.
  • Advised leadership and personnel on driving HR policies, union negotiations and business strategy implementation.
  • Organized employee directories and updated individual contact information.
  • Scheduled meetings with employees to address concerns and grievances.
  • Assisted in employee recruitment, hiring and interview processes.
  • Developed employee orientation and training programs for new hires.
  • Handled employee discipline and termination to address policy infractions.
  • Liaised between management and employees by relaying work information, adjustments and grievances.
  • Managed compensation, insurance and vacation days within employee benefits programs.
  • Created staff teams based on employee strengths and made adjustments to promote overall productivity.
  • Reported on workplace health and safety compliance to superiors.
  • Conducted employee performance reviews and implemented corrective actions to increase productivity.
  • Helped with employee transfers and referrals.
  • Created and implemented employee retention strategies.
  • Suggested promotions and wage increases according to employee performance.
  • Aligned HR policies with federal and local regulations.
  • Attended conferences, workshops and special events to recruit qualified candidates for company.
  • Scheduled random drug testing for employees to diminish regularity risks.
  • Launched wellness plans to reduce stress, boost morale and increase productivity.
  • Prepared presentations to company executives regarding employee performance and retention trends.
  • Launched innovative incentive program to achieve low turnover rate in highly competitive market.
  • Researched industry trends to inform compensation and performance strategies.
  • Negotiated collective bargaining agreements with labor unions by highlighting company profit and operational outcomes.
  • Assist with all internal and external HR related inquiries or requests.
    • Maintain both hard and digital copies of employees' records.
    • Assist with the recruitment process by identifying candidates, performing

reference checks, and issuing employment contracts.
• Assist with performance management procedures.
• Schedule meetings, interviews, HR events and maintain agendas. • Coordinate training sessions and seminars.
• Perform orientations and update records of new staff.
• Produce and submit reports on general HR activity.
• Assist with payroll and ad-hoc HR projects.
• Support other assigned functions.
• Keep up to date with the latest HR trends and best practices.

Atheeb Telecom – ECCO
JEDDAH, SAUDI ARABIA

Quality Assurance Specialist
01.2009 - 08.2011

Job overview

  • Initiated change management practices that created new revenue streams and streamlined operational efficiencies.
  • Diminished financial discrepancies by managing P&L and budgeting to ensure optimal profitability.
  • Diminished financial discrepancies by managing P&L and budgeting to improve profitability.
  • Fostered culture of analytical thinking and precision to diagnose quality issues.
  • Produced test scripts for new automated software testing rounds.
  • Executed test cases and logged generated various reports and graphs for further analysis.
  • Leveraged operational statistics to implement continuous improvement programs and generate substantial revenue gains.
  • Executed and developed methods to obtain post-production product feedback from customers.
  • Initiated change management practices to create new revenue streams and increase operational efficiencies.
  • Trained end-users on software and hardware functionality, best practices and protocol.
  • Developed new methods of testing products to gather more detailed or reliable information to verify products meet quality standards.
  • Trained end users on software and hardware functionality, best practices and protocols.
  • Worked with off-site teams to complete timely tests and facilitate smooth product releases.
  • Collaborated with stakeholders to identify, investigate and verify complex records and potential risk issues.
  • Learned new testing methods through continued education and research.
  • Compared and analyzed actual to expected results and reported deviations for resolution.
  • Enhanced customer satisfaction ratings by building client rapport and timely resolving crises and issues.
  • Inspected and repaired products to meet project expectations.
  • Designed forms for documentation of testing procedures and results, identifying fields of measurement relevant to increasing production consistency.
  • Extracted and organized metrics to monitor results for internal quality reports.
  • Coordinated and supported on-suite audits conducted by external providers.
  • Identified performance trends to conduct gap analysis, contributing to learning solutions and support.
  • Reorganized and revised standard operating procedures to streamline processes and improve communication and collaboration.
  • Determined training needs of staff and organized training interventions to achieve quality standards.
  • Inspected, removed and replaced malfunctioning equipment and tools to minimize workflow disruptions.
  • Partnered with training and operational leaders to develop strategies to enhance customer experience.
  • Contributed to business growth by confirming customer satisfaction with service and quality.
  • Secured positive customer experiences while executing effective quality assurance practices.
  • Used quality monitoring data management systems to compile and track performance at team and individual levels.
  • Collaborated with management to discuss effective plans for resolving major quality problems.
  • Prepared reports to communicate results of quality inspection activities to management.
  • Consulted with management and personnel to educate on QA standards.
  • Analyzed quality assurance data to identify trends and develop and implement corrective action plans.
  • Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.

Education

King Abdulaziz University
, JEDDAH - SAUDI ARABIA

MBA from Business Administration And Management
03.2011

University Overview

  • The Fundamentals of Quality Assurance and Transactions.
  • Communication Skills.
  • Fundamentals of Management.
  • Introduction to HR Functions.
  • Pricing Strategies.
  • Franchise.
  • Projects Growth Strategies.
  • HR Challenges During Crises.

Swiss Business School
, Switzerland

MBA from MBA in Human Resource Management

Skills

  • Recruitment
  • Compliance
  • Benefits Programs
  • Personnel Recruitment
  • Employee Handbook Development
  • Microsoft Office Proficiency
  • Staff Compensation
  • Organizational Development
  • Talent Management
  • Contract Negotiation
  • Performance Assessment
  • Team Building
  • Policy Enforcement
  • Staff Management
  • Staffing and Recruiting Professional
  • Training Programs
  • Succession Planning
  • Dispute Mediation
  • Employee Engagement
  • Employee Relations
  • Personnel Information Systems
  • System Development
  • Training Development
  • Benefits Administration
  • Records Management
  • Compensation and Benefits
  • Employee Support
  • Training and Development
  • Corrective Action Planning
  • Labor Negotiations
  • Recruitment Oversight
  • Human Resources Operations
  • Recruitment Strategies
  • Recruitment and Hiring
  • Regulatory Compliance
  • Payroll Coordination
  • Legal Compliance
  • Payroll Administration
  • Training and Mentoring
  • Risk Management
  • New Employee Orientation
  • Leadership Development
  • Recordkeeping
  • Employee Onboarding
  • Compensation Structuring
  • Labor Relations

Languages

Arabic
First Language
English
Upper Intermediate
B2
Urdu
Advanced
C1

Timeline

Human Resources Manager

Tayseer Trading Company | Subsidiary of O H N M Holding
10.2021 - Current

Senior Human Resources Manager

Alsaaj Alreefi Company
09.2016 - 09.2021

Personnel Supervisor

Alsaaj Alreefi Company
09.2013 - 09.2016

HR Coordinator

Alsaaj Alreefi Company
09.2011 - 09.2013

Quality Assurance Specialist

Atheeb Telecom – ECCO
01.2009 - 08.2011

King Abdulaziz University

MBA from Business Administration And Management

Swiss Business School

MBA from MBA in Human Resource Management
Majed Ameer Aldin