Customer-oriented, strategic-thinking and meticulous sales professional with over 5 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multitasking and self-motivated leader with expertise on expanding network connections, introducing products, implementing pricing models, inventory control and projections, vendor relations and territory development. Effective at identifying customer needs to deliver solutions.
-Receiving and sending the request for quotation to concern department.
-Interfere with the finance and sales team to get the final price approval forms.
-creating and uploading quotations on the internal system and customer system
-Receiving the order : Notify the supplier for the new order. Check the items, prices,terms and conditions to insure matching with our submitted offer.
-Creating sales order in system. Coordinating with the planning team to secure the medication.
-Scheduling for deliveries with hospitals receiving team.
Solving the rejected goods from the customers by coordination with principals and convince the customers to accept it again.
-Follow-up on backorder report and outstanding orders. Provide the supplier for sales report contain the expected penalty for shelf life, and delay.
-Proof of delivery : Support delivery team in obtaining initial POD.
-Analyze penalties and provide all supporting documents.
-Follow up with customers to release the final bank guarantee for each
contract after completion of delivery.
-Arrange meetings with principals to discuss for non-delivered items in regular bases.
-Look over customer stock on hand to avoid any expiry, planning and distributing the near expired stock to another account.
-In case of expiry withdrawing the expired stock. Ordering a replacement.