Majed Kaki
Jeddah
Summary
Senior hospitality and travel executive with 17+ years leading end-to-end Travel, Tourism, and Hajj & Umrah operations at Elaf Group. Proven record in business development, large-scale opening readiness, and public-private partnership engagement aligned with Saudi Vision 2030. Recognized speaker at industry forums and contributor to Elaf Group’s growth in religious and leisure segments.
Overview
14
14
years of professional experience
2007
2007
years of post-secondary education
Work history
Vice President – Travel and Tourism
Elaf Group
Jeddah
01.2021
- Owned end-to-end operations and performance for Travel & Tourism division across KSA network.
- Implemented disciplined selection and leadership frameworks for property-level management roles.
Deputy Vice President – Travel and Tourism
Elaf Group
Jeddah
01.2020
- Accelerated recovery and commercial resilience initiatives during pandemic-era demand shifts.
- Enhanced OTA and distribution capabilities to support market rebound.
General Manager – Hajj & Umrah
Elaf Group
Jeddah
02.2019
- Established KPIs and service standards for pilgrimage segment in alignment with regulatory frameworks.
Manager – Travel & Tourism
Elaf Group
Jeddah
01.2010
- Managed branch operations, budgets, and team performance.
Assistant Manager – Travel & Tourism
Elaf Group
Jeddah
01.2009
- Supported sales and operations; introduced process improvements for ticketing and reservations.
Business Development Associate
Elaf Group
Jeddah
01.2008
- Contributed to partnership development and new product initiatives.
Intern
Sedco Group
Jeddah
01.2007
- Completed internship focused on corporate functions and market analysis.
Vice President – Business Development
Elaf Group
Jeddah
01.2023 - 01.2026
- Lead growth agenda across travel, tourism, and hospitality verticals, expanding partnerships and distribution.
- Drive pipeline for hotels and leisure segments; oversee commercial negotiations and strategic alliances.
- Support hotel opening readiness through cross-functional task-force coordination and risk management.
General Manager – Travel & Tourism – Hajj & Umrah
Elaf Group
Jeddah
01.2019 - 06.2019
- Directed Hajj & Umrah operations and supplier partnerships; optimized capacity planning and guest journey.
General Manager – Food & Beverage
Advance Food Company
01.2012 - 01.2018
- Led a multi-brand F&B company operating a portfolio of local concepts and international franchise brands across the Kingdom.
- Oversaw full P&L ownership, operational excellence, franchise compliance, supply chain, and financial performance across all outlets.
- Directed expansion strategy, including new-market penetration, site selection, franchisor negotiations, and multi-unit rollout.
- Built scalable operating systems improving service quality, cost efficiency, and customer satisfaction across the entire brand portfolio.
- Established performance frameworks and talent development programs that reduced turnover and boosted operational consistency.
- Led travel function; streamlined supplier contracts and traveler policy for cost efficiency.
Education
M.S. - Economic Development & Tourism Management
Boston University
Boston, MA, USAB.S. - Hotel, Restaurant & Tourism Management
Mount Ida College
Newton, MA, USADiploma - Business Administration
Dean College
Franklin, MA, USASkills
- Hajj & Umrah Operations, Hotel operations, Travel & Tourism Leadership, Business Development, P&L Ownership, Opening Task-Force & Pre-Opening, Stakeholder & Owner Relations, Partnerships & Vendor Management, Team Building & Coaching, Strategy Execution, Arabic (Native), English (Fluent)
Languages
Arabic (Native), English (Fluent)
Affiliations
- Member, National Hajj & Umrah Committee, Chamber of Commerce in Mecca (2019)
- Speaker/Panelist, Future Hospitality Summit (FHS), Riyadh – represented Elaf Group on branding Saudi hospitality and upcoming projects.
Objective
To be an influential leader serving pilgrims and advancing the Kingdom’s tourism sector through operational excellence and partnership-driven growth.
Timeline
Vice President – Business Development
Elaf Group
01.2023 - 01.2026
Vice President – Travel and Tourism
Elaf Group
01.2021
Deputy Vice President – Travel and Tourism
Elaf Group
01.2020
General Manager – Hajj & Umrah
Elaf Group
02.2019
General Manager – Travel & Tourism – Hajj & Umrah
Elaf Group
01.2019 - 06.2019
General Manager – Food & Beverage
Advance Food Company
01.2012 - 01.2018
Manager – Travel & Tourism
Elaf Group
01.2010
Assistant Manager – Travel & Tourism
Elaf Group
01.2009
Business Development Associate
Elaf Group
01.2008
Intern
Sedco Group
01.2007
B.S. - Hotel, Restaurant & Tourism Management
Mount Ida College
Diploma - Business Administration
Dean College
M.S. - Economic Development & Tourism Management
Boston University