Majed Karam Kassem

For MOBILY Operator on Network Modernization project

• Managing projects with total service amount of SAR 4 m Established project for integration process and troubleshoot issues during rollout of new BSC EVO 8230 and software upgrades. Managing multinational hybrid team in perfect way across several time zones which reflected to good cost efficiency. Coordinate preparation of Python scripts for BSC parameters and SMXB Configuration, Manage collaboration with MPLS & Core teams to ensure rigorous testing of interface redundancy and network call tests. Monitor Managed Service (MS) engagements to expedite Post-Acceptance Test (PAT), ensuring comprehensive report completion for project handover. Organize rehoming of pilot sites and validate optimization process, confirming stability of all (KPIs). Outstanding Customer Project Evaluation CPE) for project quality and communication.

For MS-BO RAN Engineer with (STC operator).

• Lead coordination and management of mobile operations across 2,3, 4, and 5G networks, focusing on site integration and RNC BSC software upgrade.Demonstrated capability to meet rigorous deadlines in high-velocity environment, Ensuring project deliverables are completed on time. Proactively acquire new competencies relevant to project management and apply these skills to enhance operational efficiency and team productivity. Oversee prompt resolution of Trouble Tickets (TT), adhering to Service Level Agreements (SLA) and minimizing downtime. Craft and maintain comprehensive project documentation, including methods of procedure (MOPs), reports, and official communications, to facilitate seamless project execution. Develop and implement Python scripts and tools for continuous improvement of performance audits and reporting processes within Radio Access Network (RAN) environment.

• Managing scope with total service amount of SAR 3 m+ on SBS (Software Based Subscription) for (STC) Software Upgrades & New features. Establish project plan baseline: define project scope Improved Project Margin and working capital by following closely on project milestones. Monitor projects critical path and constant Risk assessment to ensure successful completion. Managing projects, starting execution till acceptance, Selecting & leading project team & issuing weekly reports. Plans and monitor all activities for Implementing new features on (RNC's, BSC's ,RBS) Managed over 5000 Nodes check KPI after each parameter adjustments. Drive project execution by track project activities, Monitor and handle changes, manage customer relationship building confidence and trust.

• On Projects STC & MOBILY operator, for Expansions & BSC's relocation with SW upgrade & NWI integration using Citrix tool .Configurations for LAN switch Extreme Summit48Si as BSC LAN Switch Configuration of over IP, Abis over IP, Gb over IP. Support & Integration for new Radio Network Controller BSC EVO 8200.

• Managed Services with ( MOBILY operator)BSC Software Upgrade / Patch as per Customer Request, Network performance (Statistics analysis in order to detect problem) Configuration & troubleshoot for new switches and routers Test and support of new RBS 6000 integration.

• Projects & key account Preparing technical offers and tenders with BOQ pricing. Successfully achieved annual targets. Liaise with vendors, suppliers & end users. offers are based on Saudi Ericsson product portfolio (MD110, BP250, Paging, and Mini Link). Calculate prices for different customers, Marketing library Post sales, with network design and with cost calculations during tender process. Develop and execute comprehensive sales. Strategy to achieve revenue and growth targets in telecommunications sector. Lead by example in demonstrating effective sales techniques, negotiation strategies, and closing deals. Successfully achieved annual targets Liaise with vendors.

• Worked in Lebanon Jordan & Saudi Arabia Very well understanding of ERICSSON Switches System BYB501, MSU, RSU, for GSM System BSC, MSC, GWMSC, SWAP, and Configuration for Mini- Link and RBS , Extensive knowledge of SDH/PDH (DXC, MATRIX Type2 and 5, AXD 620, 2500), & DXX (Tellabs) .

• Team Leader GSM Operator SPACETEL 94. Leading team of 10 engineers for maintenance and operation of GSM Network projects

• For AXD PSTN switches System BYB202, MSU, and RSU GSM System BSC, MSC, GWMSC, SWAP, such as: BTS Installation of RBS 2000, Installation for Transmission (SDH/PDH), Mini-link. Supported team by demonstrating respect and willingness to help.

• Concerning installation of switches System EWSD PSTN & GSM switches, BSC, MSC system.