Majed Mohammed Aljalaud
Summary
Field service professional with over five years of experience in installation, maintenance, and repair of complex equipment. Expertise in diagnosing technical issues and providing emergency support, along with delivering effective training for clients and teams. Proven ability to adhere to safety standards while excelling in high-pressure environments. Strong reporting and problem-solving skills contribute to enhanced performance and increased customer satisfaction.
Overview
1
1
Certification
5
5
years of post-secondary education
7
7
years of professional experience
Work history
Field Services Specialist
SAMI Advanced Electronics
Riyadh
2025.06 - Current
- Lead and coordinate daily field operations, managing team schedules to ensure operational efficiency and seamless service delivery.
- Supervise preventive and corrective maintenance activities, ensuring equipment reliability and minimizing downtime.
- Monitor equipment performance, identify operational issues, and coordinate timely resolutions to maintain service continuity.
- Prepare and analyze weekly and monthly operational reports while maintaining accurate maintenance and service documentation.
- Coordinate customer site access and collaborate with cross-functional teams to deliver high-quality service and enhance customer satisfaction.
Lead Field Service Technician
SAMI Advanced Electronics
Riyadh
2023.06 - 2025.08
- Coordinated and scheduled maintenance activities, including preventive maintenance, repairs, and inspections, to minimize downtime and maximize operational efficiency.
- Provided technical support to the MRO department, ensuring accuracy and adherence high quality standards.
- Led a team of technicians to ensure high-quality deliverables were completed on time.
- Collaborated with internal and external teams to install the Airbus H145 Helicopter flight simulator.
- Followed safety guidelines to maintain a secure working environment.
Field Services Technician
SAMI Advanced Electronics
Riyadh
2021.05 - 2023.06
- Installed, configured, and maintained flight and shooting simulators.
- Performed routine inspections, calibration, and preventive maintenance.
- Managed and supported daily operations for Blackhawk UH-60 (OFT) flight simulator.
- Collaborated with engineers and technicians to improve system performance and reliability.
- Maintained inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
Electronics Technician
SAMI Advanced Electronics
Riyadh
2019.07 - 2021.05
- Performed troubleshooting and corrective maintenance on electronics equipment.
- Provided technical support for electronic equipment to end-users.
- Followed safety protocols when working with electrical equipment.
- Collaborated with engineers and technicians to improve systems performance.
Education
Bachelor - Electronics and Control System Engineering
Riyadh College of Technology
Riyadh 2021.01 - 2024.02
Diploma - Industrial Electronics and Control
Riyadh College of Technology
Riyadh 2016.12 - 2019.03
Skills
- Testing, Commissioning & Maintenance
- Troubleshooting & Fault Diagnosis
- Control Systems & Efficiency
- Technical Documentation & Reporting
- Problem Solving & Analytical Thinking
- Attention to Detail
- Team Collaboration
- Time Management
- Ability to Work Under Pressure
- Microsoft Office (Excel, Word, PowerPoint)
Certification
- OSHA | Occupational Safety and Health Administration.
- IOSH | Institution of Occupational Safety and Health
- SCE | Membership in Saudi Council of Engineers.
Languages
- Arabic
- English
Timeline
Field Services Specialist
SAMI Advanced Electronics
2025.06 - Current
Lead Field Service Technician
SAMI Advanced Electronics
2023.06 - 2025.08
Field Services Technician
SAMI Advanced Electronics
2021.05 - 2023.06
Bachelor - Electronics and Control System Engineering
Riyadh College of Technology
2021.01 - 2024.02
Electronics Technician
SAMI Advanced Electronics
2019.07 - 2021.05
Diploma - Industrial Electronics and Control
Riyadh College of Technology
2016.12 - 2019.03