MAJID ALI
Riyadh,Riyadh Region
Summary
Experienced professional focused on fulfilment operations with strong background in team leadership and logistics management. Drive operational efficiency and ensure timely deliveries through strategic planning and process optimisation. Skilled in inventory control, staff training, and maintaining high standards of customer satisfaction.
Organised Fulfilment Supervisor with knack for streamlining warehouse operations and boosting team productivity. Skilled in overseeing order processing, enhancing dispatch accuracy, and improving stock management systems. Focuses on fostering collaborative work environments and driving continuous improvement initiatives.
Overview
3
3
Languages
1
1
Certification
2
2
years of post-secondary education
19
19
years of professional experience
Work history
Fulfilment supervisor
Ikea
Riyadh, Riyadh Region
05.2018 - Current
- Ensured accurate and timely order fulfilment with rigorous quality control procedures.
- Managed high volume orders during holiday season without disruptions or delays.
- Monitored delivery timelines to guarantee on-time order dispatching.
- Streamlined order processing for quicker turnaround time.
- Coordinated staff training sessions to improve overall productivity.
- Managed team schedules to ensure optimal staffing during peak times.
- Executed daily operations smoothly even under high-stress conditions.
- Handled customer complaints effectively, improving overall customer satisfaction rate.
- Fostered a positive work environment with open communication and clear expectations.
- Upheld health and safety standards consistently for a safer workplace environment.
- Implemented safety measures, resulting in a safer working environment for all staff members.
- Briefed the team on productivity targets and process changes.
- Delivered performance appraisals to drive team productivity.
- Kept accurate and up-to-date freight records on [Type] system.
Warehouse supervisor
IKEA
Riyadh, Riyadh Region
02.2014 - 04.2018
- Exceeded warehouse productivity targets with consistent operational oversight.
- Managed staff rosters to maintain optimal productivity levels.
- Tracked supply chain movements to prevent bottlenecks or delays.
- Used automatic tracking systems to keep the computer system updated with goods movements and proactively place new orders at optimal times.
- Worked with supply chain professionals to monitor and replenish inventory levels.
- Maintained warehouse layout and organisation for maximum efficiency.
- Improved stock control systems, resulting in reduced discrepancies during audits.
- Monitored warehouse safety and swiftly resolved hazards.
- Performed risk assessments regularly to ensure worker's safety at all times.
- Oversaw loading and unloading processes, ensuring safe handling of goods.
- Enhanced logistical processes with accurate record keeping system.
- Evaluated performance metrics to improve warehouse operations.
- Increased equipment longevity through routine maintenance checks and services.
- Managed warehouse inventories, suggesting and implementing ideas to improve product movement processes.
- Trained new employees, resulting in better job proficiency and productivity.
Warehouse Assistant
FFBL (FERTILIZER COMPANY)
KARACHI , PAKISTAN
12.2010 - 11.2013
- Ensured accuracy of outbound deliveries, verifying stock against dispatch documentation.
- Checked incoming goods against delivery documentation, reporting missing or damaged items for prompt resolution.
- Coordinated warehouse operations, leveraging organisation and planning skills to maximise workspace utilisation.
- Maintained cleanliness and organisation of warehouse areas, minimising risk and enhancing stock transportation efficiency.
- Streamlined storage areas to improve access and accommodate varying weight, size, and shape requirements.
- Planned and optimised stock handling by forecasting storage and resourcing needs.
- Ensured picking documentation was completed correctly, maintaining accurate records.
- Liaised with suppliers and distributors to deliver on service targets.
- Completed work following safety rules for best working practices.
Storekeeper (FOOD STORE)
LASANIA RESTURANT (CHAIN)
KARACHI, PAKISTAN
07.2007 - 11.2009
- Managed stock levels to ensure customer service while maintaining financial stability.
- Evaluated products to select a mix meeting current customer demand.
- Analysed consumer data to predict future purchasing trends for informed decision-making.
- Compared supplier risks to make strategic purchasing choices that balanced quality and cost.
- Negotiated buying conditions and sales contracts to secure lucrative deals.
- Maintained accurate records of inventory and personnel activities to support operational efficiency.
Education
Bachelor of Business Administration - ACCOUNTING
GARDEN COLLEGE
RAWALPINDI PAKISTAN03-2007
Associate of Science - Science
Govt. College Murree
Pakistan 04.2001 - 03.2003
Skills
- Target driven
- Warehouse Management Systems proficiency
- Multitasking capability
- Fulfilment process improvement
- Data analysis competency
- Supply chain expertise
- Health and Safety Enforcement
- Team leadership and motivation
- Time management proficiency
- Resource allocation understanding
- KPIs understanding
- Flexibility in scheduling
Languages
English
Fluent
Arabic
Upper intermediate
Urdu
Native
Affiliations
- Travelling
- Reading
- Games
Accomplishments
- Awarded the Excellence Award five times in recognition of outstanding performance.
- Employee of the Year four times.
Certification
- First Aid traning
- sales space mangement training
- Safety & security training
- Warehouse Management training
- Supply chain proccess
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Fulfilment supervisor
Ikea
05.2018 - Current
Warehouse supervisor
IKEA
02.2014 - 04.2018
Warehouse Assistant
FFBL (FERTILIZER COMPANY)
12.2010 - 11.2013
Storekeeper (FOOD STORE)
LASANIA RESTURANT (CHAIN)
07.2007 - 11.2009
Associate of Science - Science
Govt. College Murree
04.2001 - 03.2003
Bachelor of Business Administration - ACCOUNTING
GARDEN COLLEGE