Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Call Center Agent
Extensya (Saudi airline Porject)
King Abdullah Economic city
10.2022 - Current
Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
Sales Engineer
Alahli Refrigerators Company
01.2022 - Current
Optimize revenue streams by networking for additional business prospects with established
clients
2- Customized refrigerator design And Kitchen Equipment According To the Layout
3- Identify, coordinate, and participate in client relationship-building activities and meetings
4-Cultivate relationships with key players to create beneficial referral systems
5-Answer customer questions regarding product prices and availability.
Jeddah Store Supervisor
Sun and Sand Sports
04.2016 - 04.2021
Overseeing Daily Operations OF the Stores
Performance management and workplace Scheduling
Overseeing pricing and Stock Control
Preparing Promotional materials And Displays Meeting Sales Target
Motivating Sales Team And Training New Staff
Problem Solving and handling unusual circumstance Cooperation with head Office
Education
Bachelor - Mechanical Engineering
Jeddah College OF Technology
Diploma - Production Mechanical
Skills
Complaint resolution
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Certification
Total Productive maintenance. Maximize business Performance Course