MAJID ALI MOHAMMED
OPERATIONS MANAGER
RIYADH,AL KHALEEJ DIST
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work History
Operations Manager
AAK FOODS CO.LTD
RIYADH
11.2019 - Current
- Outstanding contribution in building up relationship with E-Commerce companies like Noon, Nana, To-you and Hunger Station.
- Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual Merchandising and increasing efficiency in operations procedures.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Implemented theft prevention policies to minimize potential stock loss.
- Managed workload and task demand between corporate guidelines and staff abilities.
- Communicated issues and challenges to corporate leadership, providing possible solutions.
- Walked through preparation areas to identify and proactively resolve issues negatively impacting operations.
- Responded to customer concerns, working with management to significantly raise customer satisfaction ratings.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Evaluate and to maintain cost controls and improve operations.
- Identified and resolved unauthorized, unsafe or ineffective practices.
Loss Adjuster
ARABIAN INSPECTION & SURVEY CO. LTD. ( LLOYD'S AGENCY)
RIYADH
11.2010 - 11.2019
- Examined claims forms and other records to determine insurance coverage.
- Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
- Directed and coordinated various investigations conducted by field investigation team.
- Followed up with insured individuals regarding premium and deductibles payments.
- Answered customer questions regarding deductibles.
- Substantiated legitimate claims and denied unjustified claims.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Negotiated and settlement agreements to resolve disputes.
- Documented all investigation activity and presented reports to management.
- Prepared summaries of damage, payments and policy coverage.
- Evaluated evidence with ultimate goal of creating positive outcomes for client's claims.
- Reviewed police reports and physical property damage to determine extent of liability.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Analyzed information gathered by investigations to report findings and recommendations.
Education
MBA - Business Management
ACADEMY of PROFESSIONAL STUDIES
LONDON, UK 06.2004 - 06.2006
BBA - BACHELOR iN BUSINESS ADMINISTRATION
NEW HORIZON DEGREE COLLEGE
HYDERABAD, TELEANGANA , INDIA 06.1998 - 08.2002
Skills
Work flow planning
Risk analysis and management
Supply chain distribution
Negotiation
Contract Negotiation
Business administration
Staff Management
Employee relations and conflict resolution
Operations management
Risk management
Fluent in ENGLISH/URDU/HINDI
BASIC ARABIC
Timeline
Operations Manager
AAK FOODS CO.LTD
11.2019 - Current
Loss Adjuster
ARABIAN INSPECTION & SURVEY CO. LTD. ( LLOYD'S AGENCY)
11.2010 - 11.2019
MBA - Business Management
ACADEMY of PROFESSIONAL STUDIES
06.2004 - 06.2006
BBA - BACHELOR iN BUSINESS ADMINISTRATION
NEW HORIZON DEGREE COLLEGE
06.1998 - 08.2002