MAJID ALI MOHAMMED
OPERATIONS MANAGER
RIYADH,AL KHALEEJ DIST
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work History
Operations Manager
AAK FOODS CO.LTD
RIYADH
11.2019 - Current
- Outstanding contribution in building up relationship with E-Commerce companies like Noon, Nana, To-you and Hunger Station.
- Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual Merchandising and increasing efficiency in operations procedures.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Implemented theft prevention policies to minimize potential stock loss.
- Managed workload and task demand between corporate guidelines and staff abilities.
- Communicated issues and challenges to corporate leadership, providing possible solutions.
- Walked through preparation areas to identify and proactively resolve issues negatively impacting operations.
- Responded to customer concerns, working with management to significantly raise customer satisfaction ratings.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Evaluate and to maintain cost controls and improve operations.
- Identified and resolved unauthorized, unsafe or ineffective practices.
Loss Adjuster
ARABIAN INSPECTION & SURVEY CO. LTD. ( LLOYD'S AGENCY)
RIYADH
11.2010 - 11.2019
- Examined claims forms and other records to determine insurance coverage.
- Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
- Directed and coordinated various investigations conducted by field investigation team.
- Followed up with insured individuals regarding premium and deductibles payments.
- Answered customer questions regarding deductibles.
- Substantiated legitimate claims and denied unjustified claims.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Negotiated and settlement agreements to resolve disputes.
- Documented all investigation activity and presented reports to management.
- Prepared summaries of damage, payments and policy coverage.
- Evaluated evidence with ultimate goal of creating positive outcomes for client's claims.
- Reviewed police reports and physical property damage to determine extent of liability.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Analyzed information gathered by investigations to report findings and recommendations.
Education
MBA - Business Management
ACADEMY of PROFESSIONAL STUDIES
LONDON, UK 06.2004 - 06.2006
BBA - BACHELOR iN BUSINESS ADMINISTRATION
NEW HORIZON DEGREE COLLEGE
HYDERABAD, TELEANGANA , INDIA 06.1998 - 08.2002
Skills
Work flow planning
undefinedTimeline
Operations Manager
AAK FOODS CO.LTD
11.2019 - Current
Loss Adjuster
ARABIAN INSPECTION & SURVEY CO. LTD. ( LLOYD'S AGENCY)
11.2010 - 11.2019
MBA - Business Management
ACADEMY of PROFESSIONAL STUDIES
06.2004 - 06.2006
BBA - BACHELOR iN BUSINESS ADMINISTRATION
NEW HORIZON DEGREE COLLEGE
06.1998 - 08.2002
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