Majid Ibraihm Aaqeel
Assistant Relationship Manger
Riyadh
Summary
Dynamic Assistant Relationship Manager at Riyad Bank with a proven track record in regulatory compliance and effective communication. Successfully enhanced customer engagement and satisfaction through meticulous transaction processing and fraud prevention strategies. Adept at managing account operations while fostering team collaboration to drive product adoption and ensure a secure banking environment.
Overview
5
5
years of professional experience
1
1
Certification
2
2
Languages
Work History
Assistant Relationship Manager
Riyad Bank
10.2020 - Current
- Market bank products across branch locations to increase customer engagement and drive product adoption.
- Meet and uphold customer service and quality standards to ensure a consistent and positive customer experience.
- Maintain comprehensive oversight of branch lounge services by guaranteeing high service delivery and customer satisfaction standards.
- Assist clients with transactions, including deposits, withdrawals, and account transfers, to ensure compliance with bank policies.
- Process account openings, closures, and updates, to ensure documentation accuracy and adherence to regulatory guidelines.
- Verify identification and transaction details to prevent fraudulent activities and ensure the security of customer accounts.
- Manage detailed records of customer interactions and transactions in the banking system for accurate reporting and follow-up.
Education
Diploma in Accounting
King Abdulaziz University
Riyadh, Saudi Arabia 04.2001 -
Bachelor of Arts - English Language And Literature
King Saud University
Riyadh, Saudi Arabia 04.2001 -
Skills
Regulatory compliance
Transaction processing
Account management
Risk assessment
Effective communication
Team collaboration
Fraud prevention
Microsoft Office proficient
Accomplishments
Received Recognition Twice
By The Chief Executive Officer (CEO) Of | Riyadh Bank |
Certification
CME-1
Timeline
Assistant Relationship Manager
Riyad Bank
10.2020 - Current
Diploma in Accounting
King Abdulaziz University
04.2001 -
Bachelor of Arts - English Language And Literature
King Saud University
04.2001 -
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