Makayla Smith
Golden Grove
Summary
Office Administration Assistant with a track record of enhancing workflow efficiency at Sprint Freight & Logistics by managing data entry and customer inquiries. Excelled in document preparation and spreadsheet management, while delivering exceptional customer service. Increased repeat visits by over 30% at Subway through engaging customer service skills and upselling techniques. Skilled in verbal communication and meticulous attention to detail, consistently achieving and surpassing sales targets.
Overview
8
8
years of professional experience
Work History
Office Administration Assistant
Sprint Freight & Logistics
02.2022 - Current
- Responding to inquiries from callers seeking information.
- Greeting incoming visitors and customers professionally and providing friendly, knowledgeable assistance.
- Providing quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintaining organized files and stocked supplies to support team needs and maximize performance.
- Managing incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
- Handling major accounts in the transport industry.
- Imputing data into spreadsheets and databases.
- Purchasing and maintaining office supplies.
Sandwich Artist
Subway
09.2016 - 04.2022
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
- Increased repeat customer visits by providing friendly and engaging service.
Education
High School Diploma -
Salisbury East High School
Salisbury North, SA11.2020
Skills
- Verbal Communication
- Document Preparation
- Spreadsheet Management
- Database Maintenance
- Excel spreadsheets
- Customer Service
- Data Entry
- Professional and mature
- Meticulous attention to detail
- Strong Problem Solver
- Payroll Processing
References
References available upon request.
Timeline
Office Administration Assistant
Sprint Freight & Logistics
02.2022 - Current
Sandwich Artist
Subway
09.2016 - 04.2022
High School Diploma -
Salisbury East High School
Similar Profiles
Mostafa BadawyMostafa Badawy
Warehouse Operations Manager at Sprint logisticsWarehouse Operations Manager at Sprint logistics
Zhasmina AsanbaevaZhasmina Asanbaeva
Account Manager at GTS Freight Logistics IncAccount Manager at GTS Freight Logistics Inc
Quahsim GredicQuahsim Gredic
Transportation Dispatcher at Face The Freight LogisticsTransportation Dispatcher at Face The Freight Logistics