Mala Alkhayal

Work History

Almashfa Health Center

Khobar

10.2016 - Current

Effectively managed multinational team of over 240 employees of different positions and educational level.
Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels
Developed intensive, ambitious business strategies, short-term goals, and long-term objectives.
Increased company revenue through aggressive new market strategies.
Spearheaded overhaul of various underperforming departments to reduce stagnation and increase growth and productivity.
Fostered change in company culture to be more open, transparent, and accountable.
Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs..
Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
Established foundational processes for business operations
Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations
Reviewed individual department performance and worked with leadership to improve processes, procedures and practices

Saad specialist Hospital

Khobar

10.2004 - 10.2016

Manage the clinical pharmacy section of the division, including developing, monitoring, evaluating and coordinating clinical pharmacy services that promote desirable patient outcomes.
Develop and implement policies, procedures, process guidelines, and protocols to ensure the provision of safe, effective and economical pharmacotherapy for all patients in the hospital.
Ensure compliance with clinical practice standards as well as JCIA and applicable local laws and regulatory standards.
Mange and optimize the formulary and utilization management strategies and processes for all lines of business for specialty medications.
Provide direct supervision of clinical pharmacy staff who provide patient-focused pharmaceutical care.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Assist with management of the P&T committee process.
Work with pharmacy team and other internal partners to maintain accreditation levels related to Department of Pharmacy, including JCIA, Canadian and Australian accreditations.
Interface with external and internal department, providers, clients, members, or other customers to improve the overall stakeholder satisfaction of the pharmacy services.
Actively participate in the development and implementation of quality improvement initiatives, fiscal controls, management of human and capital resources, formulary management, and risk management functions for the clinical pharmacy program.

Saad specialist Hospital

Khobar

08.2004 - 07.2007

Establish hospital formulary and medication management system.
Interacted with clinical staff, made recommendations regarding medication therapy orders and helped maintain overall safety of care.
Counseled customers on medications, appropriate dosage and potential side effects.
Assisted other pharmacy staff and health professionals with drug information query and request.