Malek Sahhari

Leading profit & loss of businesses to have efficient expenses and improve sales to achieve profitability targets of shareholders.

Approves and monitor the operational plan and do the needed assessments to ensure that all the departments are abiding by the operational plan and the company standards.

Ensure compliance for the Saudi market as well as any international/national quality certification to reach and maintain the needed quality service target.

Lead the decision-making process for all the performance recommendations based on the market trends and intelligence analysis results to ensure that proper market positioning and share among other competitors.

Responsible for regularly reporting back to the stakeholders all the results and achievements of the clinic to confirm/alter the strategic direction as needed to ensure meeting the business targets.

Chair and lead all the management committees to ensure proper strategy setting and execution of the strategic plan.

Responsible for the compliance with all applicable governmental laws and regulations, including, but not limited to, patient care regulations, medication management, MOH regulations for the opening licensure, staffing licensure and certification, civil defense requirements, municipality requirements, and MOH reportable diseases.

Leads and approves the budget exercise with the assigned stakeholders for the Polyclinics and effectively manage the execution and running of the budget through the year to ensure achieving the Polyclinics financial targets.

Chair and supervise the development and implementation of the Polyclinics strategic plan to ensure achieving the stakeholder’s strategic objectives of the Polyclinics.

Leading insurance team to ensure strong relationships and mutual benefits maximizing sales and profit by decreasing rejections and on-time billing and claiming.

Approves and monitor the operational plan and do the needed assessments to ensure that all the departments are abiding by the operational plan and the company standards.

Participates in the quality management practices inside the department as direct by the department headship and senior staff.

Obedience to the given directions and guidance.

Attracting the right talents for his team and ensure proper succession planning guidelines are applied effectively in the team to ensure business continuity.

Ensures the availability of the adequate number and the right mix of staff required for the day-to-day activities. He/she also ensures the continuous availability of the required supplies, medications, and resources to safely run the clinic
The employee’s duties are not limited to the above-mentioned accountabilities. The manager can assign other duties based on the business need.

Represent the clinic for all the governmental and regulatory bodies meetings and communication to ensure a smoothly running relationship with all the related governmental and regulatory bodies.

Manage a successful and smoothly running relationship with the Ministry of Health.

In compliance with company Policies and Regulations, directs, participates and manages activities for development and implementation of plans, policies, procedures and operating aspects of financial management and accounting programs in accordance with company policies.

Recommends all required policies, procedures, protocols, and clinical practice guidelines that are required for the clinical, managerial and financial integrity of the clinics.

Ensure performance management and coaching procedures are applied to his team to allow proper and objective judgment and decisions related to the organization’s employees.

Support and collaborate with HR the effective and proper learning and development for his team.

Ensures that the facility is designed to deliver the intended services in a safe and secure environment for patients, staff and guests.

Encourage all staff to participate in Quality, Risk Management, Patient Safety educational activities and quality improvement initiatives.

Responsible for responding to all governmental inspections, including clear action plans for compliance. Accreditation of the clinic by the CBAHI is the ultimate responsibility of the director .

• Addressed customer complaints and resolved issues.
• Registered contact list of collaborators on database to maintain accurate information.
• Facilitated office contracts for department.
• Formulated and submitted progress reports to managements.