Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Hi, I’m

Malek Ayyash

Engineer
Az-Zarqa
Malek Ayyash

Summary

Good planning, problem-solving and conflict management skills. Skilled in organizing materials, overseeing installations and conducting inspections.

Overview

16
years of professional experience
8
years of post-secondary education
3
Languages

Work History

Top Solutions

Site Engineer
02.2023 - Current

Job overview

  • Checked technical designs and drawings for adherence to standards.
  • Coordinated with subcontractors ensuring their work met project specifications as well as monitored their progress towards completion deadlines.
  • Managed on-site resources effectively, including personnel allocation, equipment utilization, and material storage to ensure smooth project progression with minimal downtime.
  • Created work schedules and adjusted as needed to meet project deadlines and keep shifts properly staffed.

Business Zone

Technical Sales Organizer (PT)
3 2016 - 1 2022

Job overview

  • Manage satellite (IPTV) and STC FTTH sales projects

Eurostar International Group

Technical Sales Manager
06.2015 - 02.2016

Job overview

  • Worked with specific production team members to rectify production issues and maintain high-quality final products

Net Channels

Quality & Research Manager - Telecom Project
01.2015 - 06.2015

Job overview

  • Collected samples during production and tested randomly to determine in-process product quality

Net Channels

Sales Lead Supervisor - Sales Management Section
11.2013 - 12.2014

Job overview

  • Increased customer satisfaction by resolving issues

Fursan Travel

Operation Consultant
08.2013 - 11.2013

Job overview

  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts

Trans Telecom Company

Telecom Supervisor
01.2011 - 08.2013

Job overview

  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows

Southern Telecom International

Lead Supervisor - GSM
09.2008 - 09.2010

Job overview

  • Delivered superior customer service in every interaction and skillfully resolved conflicts

Education

Girne American University

Bachelor of Electrical And Electronics Engineering
09.2016 - 05.2022

Queen Noor Civil Aviation College

Aeronautical Communication Engineering
01.2006 - 05.2008

Skills

Handled [50] calls per day to address customer inquiries and concerns

Accomplishments

  • DSL Technician Improvement (STC) Mar/2011: Deal with all (DSL+ADSL+VDSL+FTTH+IPTV) ISP Technology.
  • Principles and values of the field visits (KTC) Feb/2011: Learn How to deal with the customer with appreciation and respect.
  • Mobile Maintenance (Zain Jordan) 2009-2010: Learn How to deal with all mobiles (Software & hardware).
  • Experience Certificates:
  • I.S.P Lead Supervisor
  • Independent Consultant
  • Telecom Assistance Engineer
  • ADSL-FTTH service provider Supervisor
  • Lead Auditor Training (ISO)

References

  • Hamed Sultan, CEO, BusinessZone, +905391099099, Hamed@bzone.com
  • Salah Albattah, Regional Sales Manager, HSS-Denmark, +966550510241, Eng.Salah@ts.com.sa

Timeline

Site Engineer

Top Solutions
02.2023 - Current

Girne American University

Bachelor of Electrical And Electronics Engineering
09.2016 - 05.2022

Technical Sales Manager

Eurostar International Group
06.2015 - 02.2016

Quality & Research Manager - Telecom Project

Net Channels
01.2015 - 06.2015

Sales Lead Supervisor - Sales Management Section

Net Channels
11.2013 - 12.2014

Operation Consultant

Fursan Travel
08.2013 - 11.2013

Telecom Supervisor

Trans Telecom Company
01.2011 - 08.2013

Lead Supervisor - GSM

Southern Telecom International
09.2008 - 09.2010

Queen Noor Civil Aviation College

Aeronautical Communication Engineering
01.2006 - 05.2008

Technical Sales Organizer (PT)

Business Zone
3 2016 - 1 2022
Malek AyyashEngineer