Hi, I’m
Malek Ayyash
Engineer
Az-Zarqa
Summary
Good planning, problem-solving and conflict management skills. Skilled in organizing materials, overseeing installations and conducting inspections.
Overview
16
years of professional experience
8
years of post-secondary education
3
Languages
Work History
Top Solutions
Site Engineer
02.2023 - Current
Job overview
- Checked technical designs and drawings for adherence to standards.
- Coordinated with subcontractors ensuring their work met project specifications as well as monitored their progress towards completion deadlines.
- Managed on-site resources effectively, including personnel allocation, equipment utilization, and material storage to ensure smooth project progression with minimal downtime.
- Created work schedules and adjusted as needed to meet project deadlines and keep shifts properly staffed.
Business Zone
Technical Sales Organizer (PT)
3 2016 - 1 2022
Job overview
- Manage satellite (IPTV) and STC FTTH sales projects
Eurostar International Group
Technical Sales Manager
06.2015 - 02.2016
Job overview
- Worked with specific production team members to rectify production issues and maintain high-quality final products
Net Channels
Quality & Research Manager - Telecom Project
01.2015 - 06.2015
Job overview
- Collected samples during production and tested randomly to determine in-process product quality
Net Channels
Sales Lead Supervisor - Sales Management Section
11.2013 - 12.2014
Job overview
- Increased customer satisfaction by resolving issues
Fursan Travel
Operation Consultant
08.2013 - 11.2013
Job overview
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts
Trans Telecom Company
Telecom Supervisor
01.2011 - 08.2013
Job overview
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
Southern Telecom International
Lead Supervisor - GSM
09.2008 - 09.2010
Job overview
- Delivered superior customer service in every interaction and skillfully resolved conflicts
Education
Girne American University
Bachelor of Electrical And Electronics Engineering
09.2016 - 05.2022
Queen Noor Civil Aviation College
Aeronautical Communication Engineering
01.2006 - 05.2008
Skills
Handled [50] calls per day to address customer inquiries and concerns
Collaborated with team members to achieve target results
Traveled to customer locations to analyze technical challenges, create dynamic strategies and rapidly implement FTTH/IPTV solutions
Manage the quality of FTTH\ADSL reports and installation
Increased customer satisfaction by resolving issues
Problem-Solving
Sales and marketing
Adapted quickly to changing project priorities and job specifications with analytical thinking and task prioritization skills
Site Inspection
Cable Sizing and Routing
Equipment testing
Drawing analysis
Accomplishments
- DSL Technician Improvement (STC) Mar/2011: Deal with all (DSL+ADSL+VDSL+FTTH+IPTV) ISP Technology.
- Principles and values of the field visits (KTC) Feb/2011: Learn How to deal with the customer with appreciation and respect.
- Mobile Maintenance (Zain Jordan) 2009-2010: Learn How to deal with all mobiles (Software & hardware).
- Experience Certificates:
- I.S.P Lead Supervisor
- Independent Consultant
- Telecom Assistance Engineer
- ADSL-FTTH service provider Supervisor
- Lead Auditor Training (ISO)
References
- Hamed Sultan, CEO, BusinessZone, +905391099099, Hamed@bzone.com
- Salah Albattah, Regional Sales Manager, HSS-Denmark, +966550510241, Eng.Salah@ts.com.sa
Timeline
Site Engineer
Top Solutions
02.2023 - Current
Girne American University
Bachelor of Electrical And Electronics Engineering
09.2016 - 05.2022
Technical Sales Manager
Eurostar International Group
06.2015 - 02.2016
Quality & Research Manager - Telecom Project
Net Channels
01.2015 - 06.2015
Sales Lead Supervisor - Sales Management Section
Net Channels
11.2013 - 12.2014
Operation Consultant
Fursan Travel
08.2013 - 11.2013
Telecom Supervisor
Trans Telecom Company
01.2011 - 08.2013
Lead Supervisor - GSM
Southern Telecom International
09.2008 - 09.2010
Queen Noor Civil Aviation College
Aeronautical Communication Engineering
01.2006 - 05.2008
Technical Sales Organizer (PT)
Business Zone
3 2016 - 1 2022