Mamdouh Al Sakha
Riyadh,Saudi Arabia
Summary
Dedicated airline Duty Manager with 30+ years of comprehensive industry experience. Expertise in operational management, problem-solving, and maintaining high standards of efficiency.
Overview
33
33
years of professional experience
Work History
Airport Duty Manager
Etihad Airways
Riyadh, Saudi Arabia
01.2012 - Current
- Eight years and 6 months airport duty manager for Etihad Airways at (KKIA)
Airport Manager
Jazeera Airways
Jeddah, Riyadh, Dammam
01.2008 - 07.2012
- Five years and 6 months with Jazeera Airways as Country Manager
Senior customer service
Qatar Airways
Dammam, Saudi Arabia
01.2003 - 01.2007
- Four years as customer service agent with Qatar Airways (KFIA)
Reservation and Ticketing
KLM
Khobar
01.2000 - 01.2003
- Three years in KLM Reservation and Ticketing Khobar Office
Traffic Services
UNASCO
Dhahran
01.1996 - 01.1999
- Three years in traffic services with UNASCO Dhahran Airport (DHA)
Cargo Officer
STTB
Dhahran
01.1992 - 01.1993
- One year in cargo services with STTB Dhahran Airport (DHA)
Education
Diploma - Industrial Electronics
Technical College
Skills
- Airport operations knowledge
- Aircraft ground handling
- Multicultural sensitivity
- Aircraft handling expertise
- Diplomatic communication
- Aviation regulations expertise
- Flight load planning
Custom
- Product awareness for British Airways (Airport Procedure)
- Attended emergency plan for Aircraft crash with KLM
- Product awareness for KLM
- Reservation and ticketing course with KLM
- Product awareness for Qatar Airways
- Ramp handling for Qatar Airways
- Load and balance control with Qatar Airways
- Certified for handling dangerous goods with Qatar Airways
- Completed Baggage Services World Tracer & Claims course
- Refreshing security course with Jazeera Airways
- Refreshing load and balance course with Jazeera Airways
Timeline
Airport Duty Manager
Etihad Airways
01.2012 - Current
Airport Manager
Jazeera Airways
01.2008 - 07.2012
Senior customer service
Qatar Airways
01.2003 - 01.2007
Reservation and Ticketing
KLM
01.2000 - 01.2003
Traffic Services
UNASCO
01.1996 - 01.1999
Cargo Officer
STTB
01.1992 - 01.1993
Diploma - Industrial Electronics
Technical College
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