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Accomplished Airport Duty Manager with extensive experience at Hawaiian Airlines, adept in operations management and safety compliance. Successfully led teams of 500+ employees, enhancing process improvement and crisis response. Proven track record in change management and collaboration, ensuring seamless airport operations and regulatory adherence. Recognized for strategic decision-making and effective communication.

 Experienced professional with a strong background in business operations, including managing day-to-day activities, supplier and vendor negotiations, procurement, inventory management, and customer service. Skilled in sales and marketing, with excellent communication, problem solving, and teamwork abilities. Detail-oriented, adaptable, and quick to learn, with a proven ability to manage multiple tasks efficiently. Committed to contributing effectively to an organization and driving business growth. 

Dedicated and personable professional with a strong background in customer service and tourism management, complemented by a passion for the aviation industry. Experienced in delivering exceptional guest experiences as an Airport Representative, adept at handling high-pressure situations with professionalism, empathy, and efficiency. Skilled in teamwork, problem-solving, and effective communication, I am eager to contribute to a dynamic cabin crew team, ensuring passenger safety, comfort, and satisfaction.

Professional with high standard for delivering outstanding passenger service in airport operations. Proven ability to handle passenger inquiries and resolve issues swiftly to enhance customer satisfaction. Collaborative team member focused on achieving results and adapting to dynamic situations. Highly skilled in communication and problem-solving, valued for reliability and flexibility.

Mamdouh Al Sakha

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Airport Duty Manager

Airport Manager

Senior customer service

Reservation and Ticketing

Traffic Services

Cargo Officer

Education

Diploma - Industrial Electronics

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Airport Duty Manager

Airport Manager

Senior customer service

Reservation and Ticketing

Traffic Services

Cargo Officer

Diploma - Industrial Electronics

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