Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
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Manal Alghamdi

Dammam,Saudi Arabia

Summary

Impact-driven Portfolio Team Leader with over 6 years of experience in cultural programming, operations, and educational engagement. Known for leading flagship projects, building cross-functional collaborations, and delivering high-quality visitor experiences. Proven ability to connect business planning with cultural impact through stakeholder alignment, cost optimization, and program innovation. Now holding an MBA and ready to contribute on a wider scale with data-driven decision-making, operational excellence, and visionary leadership.

Overview

9
9
years of professional experience
2
2
Certification

Work history

Portfolio Team Leader

King Abdulaziz Center for World Culture (Ithra)
Dhahran, Saudi Arabia
12.2021 - Current
  • Set SMART and strategic goals for team that meet organization goals and develop team skills and performance
  • Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
  • Fostered high-performing environment to drive productivity and quality.
  • Resolved conflicts effectively, promoting harmony within workforce.
  • Coordinated daily tasks, ensuring smooth workflow within team.
  • Provided comprehensive onboarding training to reduce learning curve for new hires.
  • Led Ithra's flagship programmes, including Summer Camp and Children's Days, engaging over 1,000 children each year while streamlining operations to elevate visitor experience.
  • Developed strategic business plans and introduced 3-year exemption contract model, reducing project procurement cycle time.
  • Managed hiring and performance of 30+ seasonal facilitators and 20+ team leaders; implemented task distribution and feedback loops to improve accountability.
  • Collaborated with national commissions and community outreach organizations, such as Architecture & Design Commission, to deliver nationally recognized workshops, enriching program quality and aligning with Vision 2030.
  • Evaluated international exhibitions, prepared leadership briefings, and oversee exhibit selection based on audience fit, space planning, and engagement value.
  • Served as acting manager during manager absences, ensuring smooth day-to-day operations and responsive decision-making.

Museum Educator

King Abdulaziz Center for World Culture (Ithra)
Dhahran, Saudi Arabia
01.2020 - 12.2021
  • Enhancing visitors' learning experience through concept and content development of interactive exhibits and learning stations.
  • Facilitated interactive learning for enhanced visitor understanding.
  • Led virtual and hybrid camps during COVID-19; created video content and facilitated live sessions.
  • Performed administrative tasks, contributing to museum efficiency.
  • Conducted thorough research to improve knowledge of museum collections.

Museum Interpreter

King Abdulaziz Center for World Culture (Ithra)
Dhahran, Saudi Arabia
06.2019 - 01.2020
  • Encouraged interaction amongst tour participants through thought-provoking questions.
  • Developed educational materials for more immersive guided tours.
  • Delivered engaging tours by interpreting exhibits for over 300 visitors per day.
  • Cultivated positive relationships with visitors to encourage repeat visits.

English Teacher

University Schools
Dhahran, Saudi Arabia
01.2017 - 06.2019
  • Assisted in school event planning contributing towards enhanced school spirit and cohesiveness.
  • Developed early childhood curricula focused on foundational English and social skills.
  • Applied creative, play-based methods to improve language acquisition and confidence for over 20 students per year.
  • Maintained accurate records of student progress and attendance, supporting administrative tasks.

Education

Master of Business Administration - (MBA)

Saudi Electronic University (in collaboration with Colorado)
Dammam, Eastern Province
2024/2024 - 2025/2025

Bachelor of Arts - English language

Imam Abdulrahman bin Faisal University
Dammam, Eastern Province

Skills

  • Constructive criticism
  • Knowledge sharing
  • Process Improvement
  • Operational planning
  • Crisis handling
  • Team supervision
  • Cost-effective budget control
  • Project delivery reporting
  • Task prioritising
  • Task delegation
  • Strong communication and interpersonal skills
  • Time Management
  • Team collaboration and leadership
  • High level of accuracy and attention to detail

Certification

• Event Management Training – Dec 2022
• Creative Writing Course (Immerse) – Oct 2021

Languages

English
Fluent
Arabic
Native

Timeline

Portfolio Team Leader

King Abdulaziz Center for World Culture (Ithra)
12.2021 - Current

Museum Educator

King Abdulaziz Center for World Culture (Ithra)
01.2020 - 12.2021

Museum Interpreter

King Abdulaziz Center for World Culture (Ithra)
06.2019 - 01.2020

English Teacher

University Schools
01.2017 - 06.2019

Master of Business Administration - (MBA)

Saudi Electronic University (in collaboration with Colorado)
2024/2024 - 2025/2025

Bachelor of Arts - English language

Imam Abdulrahman bin Faisal University
Manal Alghamdi