Manal Alghamdi
Dammam,Saudi Arabia
Summary
Impact-driven Portfolio Team Leader with over 6 years of experience in cultural programming, operations, and educational engagement. Known for leading flagship projects, building cross-functional collaborations, and delivering high-quality visitor experiences. Proven ability to connect business planning with cultural impact through stakeholder alignment, cost optimization, and program innovation. Now holding an MBA and ready to contribute on a wider scale with data-driven decision-making, operational excellence, and visionary leadership.
Overview
9
9
years of professional experience
2
2
Certification
Work history
Portfolio Team Leader
King Abdulaziz Center for World Culture (Ithra)
Dhahran, Saudi Arabia
12.2021 - Current
- Set SMART and strategic goals for team that meet organization goals and develop team skills and performance
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Fostered high-performing environment to drive productivity and quality.
- Resolved conflicts effectively, promoting harmony within workforce.
- Coordinated daily tasks, ensuring smooth workflow within team.
- Provided comprehensive onboarding training to reduce learning curve for new hires.
- Led Ithra's flagship programmes, including Summer Camp and Children's Days, engaging over 1,000 children each year while streamlining operations to elevate visitor experience.
- Developed strategic business plans and introduced 3-year exemption contract model, reducing project procurement cycle time.
- Managed hiring and performance of 30+ seasonal facilitators and 20+ team leaders; implemented task distribution and feedback loops to improve accountability.
- Collaborated with national commissions and community outreach organizations, such as Architecture & Design Commission, to deliver nationally recognized workshops, enriching program quality and aligning with Vision 2030.
- Evaluated international exhibitions, prepared leadership briefings, and oversee exhibit selection based on audience fit, space planning, and engagement value.
- Served as acting manager during manager absences, ensuring smooth day-to-day operations and responsive decision-making.
Museum Educator
King Abdulaziz Center for World Culture (Ithra)
Dhahran, Saudi Arabia
01.2020 - 12.2021
- Enhancing visitors' learning experience through concept and content development of interactive exhibits and learning stations.
- Facilitated interactive learning for enhanced visitor understanding.
- Led virtual and hybrid camps during COVID-19; created video content and facilitated live sessions.
- Performed administrative tasks, contributing to museum efficiency.
- Conducted thorough research to improve knowledge of museum collections.
Museum Interpreter
King Abdulaziz Center for World Culture (Ithra)
Dhahran, Saudi Arabia
06.2019 - 01.2020
- Encouraged interaction amongst tour participants through thought-provoking questions.
- Developed educational materials for more immersive guided tours.
- Delivered engaging tours by interpreting exhibits for over 300 visitors per day.
- Cultivated positive relationships with visitors to encourage repeat visits.
English Teacher
University Schools
Dhahran, Saudi Arabia
01.2017 - 06.2019
- Assisted in school event planning contributing towards enhanced school spirit and cohesiveness.
- Developed early childhood curricula focused on foundational English and social skills.
- Applied creative, play-based methods to improve language acquisition and confidence for over 20 students per year.
- Maintained accurate records of student progress and attendance, supporting administrative tasks.
Education
Master of Business Administration - (MBA)
Saudi Electronic University (in collaboration with Colorado)
Dammam, Eastern Province 2024/2024 - 2025/2025
Bachelor of Arts - English language
Imam Abdulrahman bin Faisal University
Dammam, Eastern ProvinceSkills
- Constructive criticism
- Knowledge sharing
- Process Improvement
- Operational planning
- Crisis handling
- Team supervision
- Cost-effective budget control
- Project delivery reporting
- Task prioritising
- Task delegation
- Strong communication and interpersonal skills
- Time Management
- Team collaboration and leadership
- High level of accuracy and attention to detail
Certification
• Event Management Training – Dec 2022
• Creative Writing Course (Immerse) – Oct 2021
Languages
English
Fluent
Arabic
Native
Timeline
Portfolio Team Leader
King Abdulaziz Center for World Culture (Ithra)
12.2021 - Current
Museum Educator
King Abdulaziz Center for World Culture (Ithra)
01.2020 - 12.2021
Museum Interpreter
King Abdulaziz Center for World Culture (Ithra)
06.2019 - 01.2020
English Teacher
University Schools
01.2017 - 06.2019
Master of Business Administration - (MBA)
Saudi Electronic University (in collaboration with Colorado)
2024/2024 - 2025/2025
Bachelor of Arts - English language
Imam Abdulrahman bin Faisal University
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