Manal Alkheweter
Riyadh
Summary
Accomplished [Senior HR/Talent Acquisition Manager] with experience+10 managing HR teams and delivering strategies. Coordinates multiple projects simultaneously through expert planning and delegation. Builds constructive relationships with candidates and industries for profitable, productive recruitment services. Dependable HR professional with extensive experience in planning, directing and coordinating HR policies. Skilled in various staff affairs such as hiring, appraisals and firing. Excellent problem-solver, talented at troubleshooting and remedying staff issues and complaints.
Overview
21
21
years of professional experience
Work History
Senior Talent Acquisition Manager
Cenomi Retail
04.2024 - Current
- Oversaw onboarding process for new hires, ensuring smooth integration into the company and facilitating early engagement.
- Managed recruitment budget, optimizing spend across various sourcing channels to achieve cost-effective hiring solutions.
- Annual manpower recruitment plans for All branch and stores in the KSA
- Managed employee relations, addressing grievances and conflicts to foster a positive work environment.
- Create dashboard managing all the vacant, hiring, unassigned employees.
- Managing projects of mass recruitment such as Ramadan and Hajj session, sales sessions, Part Time...est.
- Restructure the TA department
- Sit up the department gals & evaluate the proformas.
- Provided analyst on recruitment performance,
- Improvement in talent acquisition strategies across all departments.
- Redesign the workflow via visio for each process in the recruitment.
- Manager the HRDF funds as we success in( 2023 we reach 37 M/2024 26 M/2025 27 M)
Talent Acquisition Manager
Cenomi Retail
02.2022 - Current
- Modified the recruitment and onboarding policies and procedures Fashion and F&B
- Mange all government platform GOSI, HRDF, Laber office, Qiwa.
- Leading Mass recruitment and onboarding for all regions around KSA
- Oversaw payroll processes, ensuring accurate and timely payment to all staff members.
- Conducted regular performance appraisals, providing constructive feedback to employees for career development.
- Manage all the contract of outsource company.
- Leading the project of hiring overseas.
- Designed the JD for the positions with the stockholders
- Manage the workflow of Hiring in all regions (Central - Western - East Provence)
- Supervision of staff and the distribution of tasks, Tracking recruiting metrics
- Managed human resources and labor relations activities for organization of OVER 1000 employees..
- Managing all the process of HRDF
- Managing the Saudization percentage in the organization
- Managing the dashboard and Making Weekly, Monthly Report
- Managing the onboarding Head office and stores.
- Improved the Onboarding system with adding success stores on the company
- Negotiated contract details outsources, maintaining confidentiality and impartiality throughout.
- Managed interview process on behalf of clients and candidates, maintaining appropriate confidentiality with both parties.
- Headhunted candidates by identifying and approaching targeted individuals to client specifications.
- Analyzed employee turnover rates to identify trends and developed strategies to retain talent.
- Review the employees budget each year
- Managing the Hiring event internal and external
- Coordinated with department heads to customize onboarding processes, meeting specific role requirements.
Talent Acquisition Supervisor
Cenomi F&B
02.2022 - 02.2023
- Guidance the team and consistently produces exemplary quality in work
- Managed lifecycle talent acquisition processes, from initial job promotion to staff onboarding.
- Meets the set deadlines
- Takes daily decisions involving routine tasks while being under continuous supervision
- Recruitment functions and Saudization percentage
- Performance Evaluation
- Annual manpower recruitment plans for All branch and stores in the KSA
- Follow-up workflow in all regions (Central - Western - East Provence)
- Supervision of staff and the distribution of tasks
- Co-op with universities for training and hiring
- Follow-up and coordination with regulators of careers days and participation
- Supervising on weekly reports and identify suitable recruitment channel
- Report accurately on the status of all vacancies and the progress of candidates to joining the company
- Think of new ways to attract the best candidates to our company through adverts, internet adverts and recruitment online
- Screen and select CVs to meet the requirements for current vacancies
- Handling HRDF (Tawteen - HADAF- Tamher) The Saudization support Program is one of the programs of the Ministry of Human and handling Giwa platform.
- Used LinkedIn Recruiter to target profiles for specialist roles, securing optimal talent to meet business needs.
- Supported hiring managers in recruiting high-performing specialists and experts for improved operational success.
- Register and removed employees in GOSI & QIWA
- Provided clear, objective and constructive feedback to candidates, directing to other relevant company opportunities if appropriate.
- Screened applicants to generate shortlist of high-quality candidates to match resource briefs.
- Presented offers to be selected candidates, negotiating and agreeing contract terms and conditions.
- Prepare all HR documents, Administrative Decision and End of Service Reviews.
- Contacting with agency for different position
- Streamlined onboarding procedures, creating a welcoming experience for new hires.
- Provided ongoing aftercare and support during employment onboarding in preparation for client sign-off.
Senior Recruitment Consultant
Elites Talent Recruitment
01.2021 - 02.2022
- Meat with client to understand the Vacant need
- Select and recruit staff for their vacancies
- Lead a recruitment project with privet and government sector
- Salary benchmarking for the positions
- Managing background and reference checks
- Write job descriptions for all the positions
- Help individuals find and gain appropriate employment
- Conduct interviews with client management to gain an understanding of client business conditions, risks and controls (including preparation of interview notes)
- Build talent pipelines
- Utilized multichannel sourcing to increase candidate pool.
- Managed recruitment pipelines to secure and onboard suitable candidates within target timescales.
- Coached candidates throughout recruitment phases to win roles and secure target salaries.
- Improved client retention to maintain market-leading position in all recruitment.
- Approached and built networks of senior-level candidates to fill future vacancies.
- Sourced, screened and interviewed high-level candidate searches for brands with varying needs.
- Recruited C-level executives for finance, manufacturing and tech roles.
- Organized and led external mass recruitment events for [Retails].
Recruitment Consultant
Elites Talent Recruitment
01.2020 - 01.2021
- Understanding the requirements of a job and then finding the right people to fill that requirement
- Source and recruit candidates by using databases
- Meeting with the clients and write the JD for their vacancies
- Conduct interviews with client management to gain an understanding of client business conditions, risks and controls (including preparation of interview notes)
- Identify and make recommendations to improve office work processes as applicable
- Ensure all review notes are addressed and reviewed with manager
- Interview the client's employees
- Screen resumes and CVs and manage job candidates throughout hiring process, from interview preparation to final-offer negotiation
- Provide coaching and guidance to junior level recruiting staff
- Develop and implement recruitment strategies to attract top talent for our clients
- Manage the recruitment process from job posting to offer acceptance
- Conduct interviews and assess candidate qualifications and fit for the role
- Build and maintain relationships with clients and candidates
- Work closely with stockholder to gain a comprehensive understanding of the company's hiring needs for every role, and to meet competitive hiring goals and expectations
- Remain active with job boards, social networks, and platforms for finding quality candidates, and create and post job descriptions
- Conduct interviews and assess candidate qualifications and fit for the role which involves preparing and asking insightful interview questions, gauging candidate responses, and assessing both the hard skills and soft skills of each candidate
Coordinator
Riyadh Season
07.2019 - 12.2019
Assistant Manager
East Cannington Community Center
03.2018 - 10.2019
- Monitored staff performance and developed improvement plans.
- Trained new employees on company policies, customer service excellence, and sales techniques.
- Coordinated with senior management to implement strategic plans for revenue growth.
Senior Administrative Assistant
ROWD AL KHALEEJ INTERNATION CO
09.2015 - 12.2017
- Worked with the management team to implement the proper division of responsibilities
- Perform receptionist duties when needed
- Create and update records ensuring accuracy and validity of information
- Schedule and plan meetings and appointments, Meeting mint
- Greeted visitors and appropriately directed to designated areas.
- Answered phones and performed clerical office functions to address queries, concerns and issues, escalating complaints to management.
- Planned office events by reserving venues, communicating schedules and coordinating setup.
- Managed document control duties to reduce errors and maintain accurate records.
Customer Services Advisor
NCB BANK
06.2005 - 08.2008
- Input all documents into the records management system
- Researched and corrected issues with accounting records and service responses
- Answer questions about account types and banking products, such as CDs, money market accounts, loans and credit cards
- Check on the status of customer accounts and track checks and payments
- Assist banking customers who are victims of fraud, theft or identity theft
- Assist customers with replacing lost or stolen credit or debit cards
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Marketing the products and achieving the individual and branch target.
- Cultivated relations with customer service personnel to drive client retention and long-term growth.
Education
Certificate of Higher Education -
CIPD Course
01-2022
MBA- Master of Business Administration - MBA
Winthrop University
Charlotte, USA01-2013
Interpersonal Dynamic Group course - MBA
Queen University
Charlotte, USA01-2012
English Course -
ElS institution
Charlotte, USA01-2009
Biology Science -
Qassim University
Al Qassim01-2008
Skills
- Excellent communication and interpersonal skills
- Critical thinking
- Microsoft office
- Team Leader
- Decision Making
- Marketing and sales skills
- Multitasking and time management
- HR and recruitment
Skills
- Negotiating skills
- Employee engagement
- Talent acquisition strategy
Timeline
Senior Talent Acquisition Manager
Cenomi Retail
04.2024 - Current
Talent Acquisition Manager
Cenomi Retail
02.2022 - Current
Talent Acquisition Supervisor
Cenomi F&B
02.2022 - 02.2023
Senior Recruitment Consultant
Elites Talent Recruitment
01.2021 - 02.2022
Recruitment Consultant
Elites Talent Recruitment
01.2020 - 01.2021
Coordinator
Riyadh Season
07.2019 - 12.2019
Assistant Manager
East Cannington Community Center
03.2018 - 10.2019
Senior Administrative Assistant
ROWD AL KHALEEJ INTERNATION CO
09.2015 - 12.2017
Customer Services Advisor
NCB BANK
06.2005 - 08.2008
Interpersonal Dynamic Group course - MBA
Queen University
English Course -
ElS institution
Certificate of Higher Education -
CIPD Course
MBA- Master of Business Administration - MBA
Winthrop University
Biology Science -
Qassim University