MANAL ALSHAMI

Offering strong leadership, communication, and problem-solving abilities. Knowledgeable about team collaboration, project management, and customer relations. Ready to use and develop organizational, strategic planning, and interpersonal skills in Manager Of Strategy & Program Management role.

Extensive experience in supporting the organization to obtain local and international awards and certifications.

• Certified Change Management , 2024
• Certified ISO 9001 Quality Management Professional Assessor , 2024
• Certified EFQM European Excellence Model EFQM Assessor , 2024
• Professional Leadership Certificate, Oxford Institute , 2024
• BPTrends Process Expert (BPT_PE), 01/03/24
• Certified Key Performance Indicators from ADAA, 09/14/21
• Certified Internal Audit according to the King Abdulaziz Quality Award Excellence Model, 06/13/21
• Strategy Excellence - Vision to Execution, 01/15/23 - 01/18/23
• Completed 40 contact hours in training certificates in project risk management, 04/07/20
• Preparation of strategic planning and KPIs, 03/01/18
• Completed 35 contact hours in training certificates in PMB, 01/16/19
• Root Cause Analysis (online), 09/01/18
• Use the SPSS program in statistical analysis, 09/01/18
• Certificate of attendance for the ISO 9001 Quality Management System course, 05/15/20
• Certificate of attendance for a 25-hour TOT course, 04/08/20
• Internal Assessor Training (EFQM Leading excellence), 07/14/19 - 07/16/19
• Key Performance Indicators Policies Vision Realization Training Canter, 2021