Manal El Khoury Kobrossi
Khobar
Summary
Ambitious, quality-oriented, and proactive specialist with over twelve years of experience in Office Management, Payroll; Compensation and Benefits administration; and Financial Analysis. Adept at learning new skills and incorporating and streamlining relevant processes. Detail-oriented team player with strong organizational skills.
Overview
18
18
years of professional experience
Work History
Government Relations Operations Manager
International Schools Group
08.2018 - Current
- Oversee the office's daily activities.
- Exercise leadership capabilities by successfully motivating and inspiring others.
- Identify compliance issues, analyze information, and provide solutions to problems.
- Establish operational improvement projects.
- Monitor email communication and ensure prompt actions.
- Oversee the Ministry approval process and Ministry of Education system enrollment for five schools.
- Manage the onboarding and offboarding process for all types of employment.
- Manage Local hires' work permit process and AJEER Certificates.
- Provide consultation to Human Resources.
- Prepare employment statistic reports and report them to the director.
- Communicate information and updates to the broader ISG community.
- Act as the GRO Director's principal interface with the ISG Administration, the wider school community, and external contacts.
- Develop Proposals for the director.
Compensation and Benefits Manager
International Schools Group
11.2014 - 07.2018
- Implemented newly endorsed compensation and benefits.
- Managed health plans for 400+ employees and dependents.
- Organized life and long-term disability enrollments and eligibility.
- Liaised with employees and insurance carriers to resolve problems and clarify benefits.
- Provided in-depth raw data analysis and case studies to upper management.
- Handled annual contract renewals, increments, and status changes for 650+ employees.
- Managed offboarding process for sponsored, local, sub-contracted, and Saudi national hires.
- Developed new employee performance evaluation techniques.
- Controlled probationary evaluations and annual performance evaluations.
- Provided key human resource metrics, including turnover and terminations.
Payroll Administrator
International Schools Group
08.2013 - 10.2014
- Managed the monthly payroll of 700+ contracted and substitute employees.
- Routinely communicated and answered all employees' queries.
- Reviewed, calculated, and entered all pays, benefits, and salary changes.
- Processed end of service payments and maintained communications with offboarding employees.
- Ensured that all benefit payments were within the approved budgets of the sites.
- Liaised with bank account managers.
- Worked with human resources to develop a streamlined way to track leave requests, absence deductions, and salary changes.
- Audited regularly salary and benefits expenses.
- Maintained and reconciled all payroll liabilities and accrual entries.
- Prepared the setup and implemented the SKYWARD system to align with the school requirements.
Part Time Bookkeeper
International Schools Group
08.2011 - 07.2013
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
- Reported financial data and updated financial records in ledgers and journals.
- Worked on budget proposals and provided data analysis report to the finance management team.
- Reviewed and Processed all service payments.
- Covered full time whenever needed for purchasing, accounts payable, accounts receivables, payroll, and ministry approval.
Finance Substitute
International Schools Group
02.2009 - 07.2011
- Long-term substitute for Accounts Payable, Purchasing Local, Purchasing, and Ministry Approvals.
Branch Manager
White City Linen
01.2005 - 05.2008
- Provided administrative support to saleswomen team.
- Developed and maintained relationships with wholesale buyers and key clients.
- Controlled and updated inventory.
- Processed purchase orders, invoices, and credit notes.
- Reconciled bank statements.
- Collaborated with head office in implementing new marketing strategies.
Trainee
Credit Libanais Bank
07.2005 - 08.2005
Education
Certificate in Leadership Principles -
Harvard Business School
Online05.2022
Diploma - Digital Jewelry Designer
International Gemology Institute
Dubai07.2021
Diploma - Professional Jewelry Design
International Gemology Institute
Dubai08.2020
Bachelor of Arts - Business Administration
The Holy Spirit University of Kaslik
Lebanon2007
Skills
- Departmental Operations Management
- Human Resources Leadership
- Team Leadership
- Cross-Cultural Communications
- Process improvement
- Compensation, benefits and payroll coordination
- Workflow and data analysis
- System setup and implementation
- Strong analytical capabilities
- Resourceful and reliable
Trainings
- Leadership, critical thinking, and problem-solving (INFORMA - March 2017)
- Communication and time management(INFORMA - January 2016)
- Coping with change (INFORMA - May 2015)
- Employee management (SKYWARD - January 2011)
- Payroll processing (SKYWARD - February 2011)
Personal Details
Date of Birth: 26 April 1986
Nationality: Lebanese / Ecuadorian
Languages: English, Arabic, and French
Certification
- PHRi - Professional in Human Resources International
Timeline
Government Relations Operations Manager
International Schools Group
08.2018 - Current
Compensation and Benefits Manager
International Schools Group
11.2014 - 07.2018
Payroll Administrator
International Schools Group
08.2013 - 10.2014
Part Time Bookkeeper
International Schools Group
08.2011 - 07.2013
Finance Substitute
International Schools Group
02.2009 - 07.2011
Trainee
Credit Libanais Bank
07.2005 - 08.2005
Branch Manager
White City Linen
01.2005 - 05.2008
Certificate in Leadership Principles -
Harvard Business School
Diploma - Digital Jewelry Designer
International Gemology Institute
Diploma - Professional Jewelry Design
International Gemology Institute
Bachelor of Arts - Business Administration
The Holy Spirit University of Kaslik
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