A client relations professional with extensive expertise in enhancing client experiences and ensuring satisfaction. Known for exceptional teamwork, adaptability, and focus on achieving impactful outcomes.
- Project Manager of Al-Bassam Heritage House
1. Oversaw the reopening of Al-Bassam Heritage House in Qassim region.
2. Leading restoration efforts and enhancing visitor facilities.
3- Managing diverse and interactive cultural programs to attract both local and international visitors, including workshops on Saudi coffee, traditional crafts, and main events such as Eid al-Fitr and Saudi National Day.
4- Coordinating VIP visits and media outreach.
5- Elevating the site as a prominent and heritage destination in Saudi Arabia.
6- Manages a team of 27 volunteers to participate in main
events, ensuring high-quality service
- Visitor Centers Coordination
1- Coordinating multiple visitor center projects, ensuring timely completion and adherence to budget.
2- Evaluating project outcomes and implementing improvements based on visitors feedback.
- Qassim award for excellence and creativity
1- Applied for Qassim award for excellence and creativity on behalf of my entity.
2- Won Excellence Award at exhibition ( Banan - Saudi International Hand Crafts Week).
- Visitor Experience Design.
- Participating in a number of initiative, such as, Heritage Sites Afforestation Initiative.
Team work spirit and co-operation
Ability to conduct a research in English and Arabic
Excellent skills in computer
Electronic and direct Communication, presentation, and leadership skills
Fluent communication skills in Arabic and English
Self-Planning, organizing and Time Management
Ability to face & solve problems
Active in the field of volunteer work and community service
Cross-functional leadership skills
Public relations
Strategic planning
TOT certificate
PMP certificate