Manan Chema
Riyadh,Saudi Arabia
Summary
Experienced Operations Supervisor with knack for streamlining processes and boosting team productivity. Known for implementing strategic improvements that enhance workflow and reduce downtime. Proven ability to lead teams to achieve operational goals with focus on quality and efficiency. Organised professional with strong aptitude for leadership and problem-solving. Demonstrates excellent communication and team-building skills, as well as keen ability to streamline operations. Aims to drive operational efficiency and foster environment of continuous improvement. Seasoned professional with focus on operations management across various industries. Driven to streamline processes, boost productivity, and enhance team performance through strategic planning and resource optimisation. Exceptional at fostering collaboration and implementing innovative solutions to achieve company objectives. Professional project management specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Operations supervisor
ALOD for logistic
Riyadh, Riyadh Region
09.2023 - 09.2024
- Motivated and trained employees to maximise team productivity.
- Enhanced operational efficiency and reduced labour expenses by developing and optimising standard practices.
- Created and implemented strategies for improved operational efficiency, maximising profit potential.
- Led and managed administrative staff to maintain smooth daily operations.
- Monitored health and safety measures for guaranteed compliance.
- Reviewed and assessed operations performance, developing initiatives for continuous process improvement.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Performed root cause analysis in deficient areas to identify and resolve central issues.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Streamlined processes to improve and optimise office operations.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Represented organisations at seminars, conferences and business events.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Processed inbound and outbound shipments with high accuracy and efficiency by effectively directing associate teams and managing inventory processes.
- Designed and implemented training to further develop staff based on business goals.
- Organised financial and operational data to help with yearly budgeting and planning.
- Developed and deepened relationships with customers, vendors and internal stakeholders.
Driver supervisor
Nona for Logistics
Riyadh, Riyadh Region
01.2021 - 01.2023
- Coordinated logistics operations according to stakeholder, supplier and client needs.
- Led and managed projects to support logistics efforts and plans.
- Improved operational performance through tactical policy, process and procedure planning.
- Educated teams on best practices to improve logistics operations and performance.
- Adjusted pick-up and delivery schedules with changing consignment volumes.
- Stayed calm in emergency driving situations, prioritising safety of passengers and other drivers.
- Communicated clearly with dispatch centre about route changes and customer issues.
- Accepted and organised work requests using company app.
Merchandiser
BEESLINE
Riyadh, Riyadh Region
02.2019 - 12.2021
- Arranged product displays to maximise cross-selling opportunities and increase sales.
- Assessed inventory to identify restocking needs and minimise shortages.
- Coordinated in-store displays according to promotional plans outlined by vendors.
- Walked through store regularly to evaluate and enhance merchandising displays.
- Implemented planograms and display layouts to optimise product visibility and accessibility.
- Worked with store management to assess customer preferences and tailor merchandising accordingly.
- Developed visual merchandising strategies to enhance product presentation and attract customer attention.
- Trained store staff on product knowledge to enhance customer service.
- Recommended adjustments to pricing strategies based on market demand and competitor pricing.
- Maintained excellent project progress through strategic coordination of renovation teams.
Cashier
FRESH SUB
Riyadh, Riyadh Region
02.2017 - 02.2019
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Completed opening and closing procedures each day.
- Greeted customers entering store and responded promptly to customer needs.
- Counted change correctly and issued customer receipts.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Delivered outstanding customer care with proactive sales and listening skills.
- Engaged in pleasant chit chat for friendly and personalised service.
Education
HSC - Computer science
Pakistan international school riyadh
Riyadh, Riyadh Region 05.2008 - 05.2010
HSSC - Commerce
Pakistan International School Riyadh ksa
Riyadh, Riyadh Region 05.2010 - 05.2012
Bachelor of Commerce - Commerce
Punjab group of college
Rawalpindi Pakistan 05.2012 - 05.2014
Skills
- Customer relations
- Leadership skills
- Client account management
- Strategic planning
- Project Management
- Conflict management
- Bookkeeping
- Invoicing
- Operational support
- Competitor analysis
- Contract management
- Logistical planning
- Strategic research
- Financial risk analysis
- Staff supervision
- Warehouse operations
Languages
Urdu
Native
English
Advanced (C1)
Arabic
Advanced (C1)
Timeline
Operations supervisor
ALOD for logistic
09.2023 - 09.2024
Driver supervisor
Nona for Logistics
01.2021 - 01.2023
Merchandiser
BEESLINE
02.2019 - 12.2021
Cashier
FRESH SUB
02.2017 - 02.2019
Bachelor of Commerce - Commerce
Punjab group of college
05.2012 - 05.2014
HSSC - Commerce
Pakistan International School Riyadh ksa
05.2010 - 05.2012
HSC - Computer science
Pakistan international school riyadh
05.2008 - 05.2010
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