Summary
Work history
Education
Skills
Custom
Timeline
Generic

Manar Al-Khalidy

Summary

Dedicated professional with a strong background in customer service and healthcare. Demonstrates excellent communication, interpersonal, and team-working skills. Proficient in using tills and computer applications, with a keen awareness of health and safety issues. Experienced in medication preparation, vaccination, and phlebotomy. Fluent in both English and Arabic, offering reliable and flexible support to colleagues and customers alike.

Work history

Sales Assistant

John Lewis & Partners
  • Assisted customers in selecting products, providing personalized shopping advice
  • Ensured high standards of customer service, resolving issues efficiently
  • Contributed to the success of the store by achieving sales targets and maintaining a welcoming atmosphere
  • Collaborated with visual merchandising teams to ensure attractive product displays
  • Processed transactions using computerized systems and handled customer inquiries.

Retail Assistant

Marks & Spencer (M&S)
  • Provided assistance to customers by offering product recommendations and tailored advice
  • Replenished stock, maintained orderly store presentation, and ensured product availability
  • Handled customer queries, complaints, and returns in a professional manner
  • Operated tills and processed transactions, adhering to store protocols
  • Participated in store promotional activities, increasing awareness of current sales and offers.

Sales Assistant

Boots
  • Assisted customers with product information, specifically regarding health, beauty, and pharmacy items
  • Processed transactions and provided efficient customer service at checkout
  • Advised customers on in-store promotions, including Boots Advantage Card loyalty schemes
  • Replenished stock and ensured neat, well-organized shelves in the beauty and healthcare departments
  • Managed customer queries and complaints, ensuring satisfaction with their shopping experience.

Pharmacy Disperser

  • I learnt a lot about the customers care in this company as well as solving problems
  • I thoroughly enjoyed using my newly gained knowledge in dispensing and testing myself
  • The responsibilities undertaken here are vast: Ordering special Items online, or by telephones including extemporaneous items
  • Label prescription and dispense
  • Dispensing NHS Prescriptions and Privet Prescription
  • Attend to customers
  • Dispense rx’s
  • Making up antibiotic
  • I take requests for prescriptions face to face and on the phone
  • I have measured customers for stocking and ostomy product
  • Date check stock
  • I count the prescriptions and record the date
  • Follow up request made by patients for medication
  • Telling the patient how to take a medicine safely, also helping the patient to know the correct dose of a new medicine and how often they need to take it
  • Dispose of unwanted medicine safely.

Student Learning Assistant (SLA)

Middlesex University
  • Provided one-on-one tutoring to enhance academic performance
  • Facilitated study groups and organized workshops on study skills and time management
  • Guided students to resources and constructed individualized support plans
  • Provided constructive feedback, monitored progress, and collaborated with faculty
  • Promoted academic integrity and supported a diverse student population.

Education

BA Accounting and Finance -

Middlesex University

National Extended Diploma Level 3 in Business - undefined

City of Westminster College

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Skills

  • Ability to provide excellent customer service
  • Proven ability to work well in a team and time keeping
  • Proficient in using a till and computer applications
  • Reliable and always willing to help others
  • Very flexible
  • Good communication skills
  • Aware of health and safety issues
  • Good interpersonal skills used in all employment and experience to date
  • Being the first point of contact with a customer
  • Dealing with customer enquiries
  • Experienced in medication preparation, vaccination, and phlebotomy
  • Fluent in both English and Arabic

Custom

I am highly interested in learning new things and meeting new people.

Timeline

Sales Assistant

John Lewis & Partners

Retail Assistant

Marks & Spencer (M&S)

Sales Assistant

Boots

Pharmacy Disperser

Student Learning Assistant (SLA)

Middlesex University

National Extended Diploma Level 3 in Business - undefined

City of Westminster College

undefined

undefined

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BA Accounting and Finance -

Middlesex University

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Manar Al-Khalidy