Summary
Overview
Work History
Education
Skills
Certification
Achievements
Referees
Timeline
Generic

Mandeep Kaur

Kilburn

Summary

Compassionate Youth Care and Support Worker experienced in behavior management, crisis intervention, and individual care plan development. Achieved positive outcomes in challenging environments through effective communication, empathy, and patience. Focused on optimizing care by monitoring medical conditions and providing mobility assistance, personal hygiene support, and emotional comfort.

Overview

5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work History

Disability Support Worker

Disability living
Stepney
04.2021 - Current
  • Developed individualized care plans based on client needs and preferences.
  • Monitored client health and reported changes to the support team.
  • Assisted clients with daily living activities and personal care tasks.
  • Facilitated social and recreational activities to improve client participation and well-being.
  • Provided emotional support to clients in challenging situations.
  • Managed challenging behaviors using positive reinforcement techniques to promote a supportive environment.
  • Assisted clients in lifting and moving to facilitate their mobility.
  • Transported clients to appointments, social events, and other activities.
  • Maintained detailed records of client progress and services to ensure continuity of care.

Youth Worker

Autism SA
Felixtow
01.2024 - 04.2026
  • Provide trauma-informed care to support young people affected by abuse, neglect, and

adversity.

• Use crisis intervention and de-escalation techniques to manage distress and complex

behaviours.

• Promote cultural humility and sensitivity, ensuring inclusive and respectful support.

• Built trusting relationships, fostering emotional safety, stability, and empowerment for young people.

• Follow DCP policies and procedures, ensuring ethical and legal compliance in all care

practices.

• Provide daily care and supervision in a way that prioritizes emotional safety, consistency, and

empowerment for young people navigating trauma recovery.

• Implement individualized behaviour support plans and risk management strategies, ensuring

responses to trauma-related behaviours are proactive, compassionate, and aligned with best

practice.

Personal care worker

Bupa Aged care
Woodville
01.2021 - 06.2023
  • Assisted residents with daily living activities and personal hygiene.
  • Facilitated mobility and physical exercises for residents to promote overall well-being.
  • Tracked and reported changes in residents' health status and behaviors to ensure timely care interventions.
  • Maintained a clean, safe, and welcoming environment for all residents.
  • Delivered companionship and emotional support, significantly improving residents' quality of life.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Provided emotional support and encouragement to assist clients with coping with physical or mental disabilities.
  • Observed safety protocols when providing personal care services to clients.

Education

Completed - Diploma of Community Services

Aston College
10.2024 - 04.2025

MBA - Hospitality And Tourism Management

Kaplan Business School
Adelaide , SA
11.2021 - 10.2023

Certificate 3 - Disability Support Worker

SMP
01.2021 - 09.2021

Skills

  • Care planning
  • Client monitoring
  • Crisis intervention
  • Behavioral intervention
  • Behavioral management
  • Medication administration
  • Client transportation
  • First aid and CPR
  • Youth services
  • Computer skills

Certification

  • Current First Aid Certificate

• Manual Handling certificate
• Hand Hygiene and Infection Control Certificate
• Trauma Informed Practice
• NDIS Worker Orientation Module Certificate

  • • Epilepsy Management

Achievements

  • Developed skills in listening, supporting and dealing with challenging behaviours

• Gained experience in leadership, risk assessment and management

• Competent in supporting young people’s autonomy and self-determination

Referees

  • Amrit - 0425177880880
  • Paul- 0451421529
  • Nyomi- 0422840424

Timeline

Completed - Diploma of Community Services

Aston College
10.2024 - 04.2025

Youth Worker

Autism SA
01.2024 - 04.2026

MBA - Hospitality And Tourism Management

Kaplan Business School
11.2021 - 10.2023

Disability Support Worker

Disability living
04.2021 - Current

Personal care worker

Bupa Aged care
01.2021 - 06.2023

Certificate 3 - Disability Support Worker

SMP
01.2021 - 09.2021
Mandeep Kaur