
Compassionate Youth Care and Support Worker experienced in behavior management, crisis intervention, and individual care plan development. Achieved positive outcomes in challenging environments through effective communication, empathy, and patience. Focused on optimizing care by monitoring medical conditions and providing mobility assistance, personal hygiene support, and emotional comfort.
adversity.
• Use crisis intervention and de-escalation techniques to manage distress and complex
behaviours.
• Promote cultural humility and sensitivity, ensuring inclusive and respectful support.
• Built trusting relationships, fostering emotional safety, stability, and empowerment for young people.
• Follow DCP policies and procedures, ensuring ethical and legal compliance in all care
practices.
• Provide daily care and supervision in a way that prioritizes emotional safety, consistency, and
empowerment for young people navigating trauma recovery.
• Implement individualized behaviour support plans and risk management strategies, ensuring
responses to trauma-related behaviours are proactive, compassionate, and aligned with best
practice.
• Manual Handling certificate
• Hand Hygiene and Infection Control Certificate
• Trauma Informed Practice
• NDIS Worker Orientation Module Certificate
• Gained experience in leadership, risk assessment and management
• Competent in supporting young people’s autonomy and self-determination