Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Man Singh Thagunna

Housekeeping Supervisor
Al Khobar

Summary

Highly-qualified Housekeeping Supervisor offering 9 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Versatile Housekeeping Supervisor working with diverse staff. Building rapport and team collaboration. Bilingual individual with strong attention to detail. Confident leader experienced in janitorial work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
3
3
years of post-secondary education
1
1
Certification
3
3
Languages

Work History

Assistant Housekeeping Supervisor

Al Moajil Hospitality
Al Khobar
08.2021 - Current
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Worked with front desk to respond promptly to all guest requests.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Communicated repair needs to maintenance staff.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Evaluated employee performance and developed improvement plans.
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Increased employee performance through effective supervision and training.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Completed schedules, shift reports, and other business documentation.
  • Managed laundry sorting, washing, drying, and ironing.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Monitored staff performance and provided feedback to drive productivity.
  • Developed and maintained comprehensive inventory system to track equipment and supplies.
  • Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
  • Coordinated with outside vendors to provide supplies and equipment for staff.
  • Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Scheduled and prioritized tasks to staff, overseeing work completion.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
  • Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
  • Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
  • Addressed customer feedback and complaints to maximize satisfaction.
  • Established and enforced safety protocols and guidelines for staff.
  • Implemented daily, weekly and monthly cleaning routines for staff to follow.

Assistant Housekeeping Supervisor

Hirmas Real Estate LLC
Dubai
05.2014 - 06.2021
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Developed and implemented staff recognition programs to motivate and reward employees.
  • Implemented daily, weekly and monthly cleaning routines for staff to follow.
  • Worked with front desk to respond promptly to all guest requests.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Communicated repair needs to maintenance staff.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Evaluated employee performance and developed improvement plans.
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Collaborated with management to develop long-term strategies for housekeeping and janitorial department.

Safety and Security Officer

SIS Security And Intelligence Service Limited
New Delhi
02.2012 - 01.2014
  • Reported suspicious activities and persons to law enforcement.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Checked and verified photo identification prior to granting facility access.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Regulated vehicle and pedestrian traffic onto building grounds.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Examined doors, windows and gates to verify security.
  • Issued access cards to authorized personnel to monitor access points.
  • Wrote detailed reports of all security breaches and investigations.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.

Education

Intermediate - Higher Secondary

Higher Secondary School
Basantpur, Nepal
06.2009 - 04.2012

Skills

Ordering cleaning supplies

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Certification

First Aid, CPR and AED

Interests

Cricket

Timeline

Assistant Housekeeping Supervisor

Al Moajil Hospitality
08.2021 - Current

First Aid, CPR and AED

05-2017

Assistant Housekeeping Supervisor

Hirmas Real Estate LLC
05.2014 - 06.2021

Safety and Security Officer

SIS Security And Intelligence Service Limited
02.2012 - 01.2014

Intermediate - Higher Secondary

Higher Secondary School
06.2009 - 04.2012

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Man Singh ThagunnaHousekeeping Supervisor