MANSOOR AHMAD
Riyadh
Summary
More than Ten (10) years of experience in Retail, Hospitality, Administration, and Operations management made me an enthusiastic and dedicated professional with extensive experience across all areas of retail management. An exceptional leader who is able to develop and motivate others to achieve targets.
Overview
13
13
years of professional experience
Work History
Operations Supply Chain Manager
DANUBE HYPER MARKET RIYADH KSA
12.2023 - Current
- Coordinated logistics operations, ensuring timely delivery of materials across multiple locations.
- Developed and implemented cost-saving strategies, achieving significant reductions in operational expenses.
- Led cross-functional teams to identify process improvements and increase overall productivity.
- Trained junior staff on best practices in supply chain management and operational workflows.
- Analyzed data trends to drive strategic decisions that enhanced supply chain resilience and agility.
- Managed budgets for supply chain operations, ensuring optimal resource allocation and financial performance.
- Optimized supply chain efficiency by streamlining processes and implementing cost-saving measures.
- Measured and reported on performance metrics such as order accuracy, on-time delivery rates, inventory turnover ratios, and supplier quality ratings to provide insights for ongoing operational improvements.
- Implemented risk management strategies to mitigate potential disruptions in the supply chain network.
- Improved, standardized and documented planning and scheduling processes.
- Reduced inventory levels and improved supply chain visibility using strategic initiatives.
Floor Manager
IMTIAZ SUPER MARKET
03.2022 - 11.2023
- Plan, monitor, controls, and directs all selling activities to ensure attainment of established sales targets and profit margins within or lower than acceptable shrinkage level.
- Specialized Product Knowledge of Food & Import related product line.
- Reviews and approves Ordering i.e.
- Daily, Weekly or through permanent Ordering to ensure availability of merchandise within the acceptable stocks and service levels.
- Coordinates with the buying team on negotiated promotional campaign that would require special merchandising displays.
Department Manager (Fresh Food & FMCG)
CARREFOUR
11.2017 - 03.2022
- Worked as Section Manager in Delicatessen, Bakery & Pastry and Fruits & Vegetables.
- Perform all necessary tasks to develop sales and satisfy customers.
- Implement HACCP standards & procedures.
- Must have excellent knowledge of all products and impart the same on the section team.
- Manage and lead team.
- Set objectives and work with team towards achieving targets and growth.
- Understand and apply Standard Management.
- Fulfill Permanent Responsibilities requirements.
- Ensure that products are properly labeled with right prices and brand names.
- Monitor and maintain stock inventory levels to avoid over or under stocking.
- Execution of excellent customer care relations including prompt response to queries and appropriate remedial measures for complaints from internal and external customers.
- Put in place stringent measures to curb product spoilages.
- Develop sales promotions in liaison with the Department Head and Store General Manager to enhance sales.
- Management and overall supervision of section team including enforcement of positive and negative rewards.
- Carry out section inventory on a daily, weekly and monthly basis and participate in sales budgets.
- Analyze profit and loss statements and recommend improvements to meet department goals.
- Assist in section staff recruitment exercise.
- Internal training of section team.
Branch Manager
CINNABON CAFE
03.2013 - 10.2017
- Ensure daily communication with the Head Office to communicate and achieve goals set for the Cinnabon team.
- Greet and engage each customer and use suggestive selling techniques to up sell products.
- Provide product samples to customers when needed.
- Prepare Cinnabon product assortment according to Cinnabon recipes and standard operating procedure (SOP), including serving as a Cinnabon Drink Barista.
- Maintain display offerings for grab and go items.
- Maintain the highest level of safety and sanitation in the Cinnabon bakery food preparation and customer service areas; ensuring all cleaning schedules are followed as directed.
- Consistently follow all food safety procedures including, but not limited to temperature logs, line checks, equipment cleaning, storage guidelines, glove use, hand washing, etc.
- Monitor inventory levels and maintain accurate food ordering.
- Ensure food is monitored for quality and rotated and stored properly.
- Minimize waste and food cost by following Cinnabon Standardized recipes, managing portion control, maintaining appropriate levels of prep and stocking line stations according to policy.
- Operate, balance, and maintain the Point of Sale (POS) cash register as needed.
Education
Bachelor Degree - Arts
ALLAMA IQBAL OPEN UNIVERSITY
Food and Beverage services Diploma - undefined
HASHOO FOUNDATION
RawalpindiSkills
- RETAIL MANAGEMENT
- HOSPITALITY MANAGEMENT
- ADMINISTRATION
- OPERATIONS MANAGEMENT
- TEAM LEADERSHIP
- CUSTOMER SERVICE
- FOOD SAFETY & HACCP
- MERCHANDISING
- INVENTORY CONTROL
LANGUAGES
ENGLISH
ARABIC
Timeline
Operations Supply Chain Manager
DANUBE HYPER MARKET RIYADH KSA
12.2023 - Current
Floor Manager
IMTIAZ SUPER MARKET
03.2022 - 11.2023
Department Manager (Fresh Food & FMCG)
CARREFOUR
11.2017 - 03.2022
Branch Manager
CINNABON CAFE
03.2013 - 10.2017
Food and Beverage services Diploma - undefined
HASHOO FOUNDATION
Bachelor Degree - Arts
ALLAMA IQBAL OPEN UNIVERSITY
COURSE
FOOD AND BEVERAGE SERVICES DIPLOMA HASHOO FOUNDATION