Mansoor Ahmed
Islamabad
Summary
Retail management professional with extensive experience in store supervision and department management within leading hypermarkets and supermarkets in Saudi Arabia and Pakistan. Expertise in strategic merchandising, inventory control, and operations management, resulting in significant sales growth and improved customer satisfaction. Proven ability to lead high-performing teams, implement HACCP standards for food safety, and execute successful promotional campaigns. Dedicated to maintaining hygiene, presentation, and service excellence while fostering team development through ongoing training.
Overview
13
13
years of professional experience
Work History
Store Manager
Danube
01.2026 - Current
- Managed day-to-day store operations, including stock levels, staff rotas, and customer service standards.
- Handled customer complaints, offering resolutions that maintained satisfaction and loyalty.
- Managed store budget, controlling expenses to ensure financial targets were met.
- Stored stock safely and securely to maintain quality of goods.
- Oversaw inventory management, reducing stock loss through effective control measures.
- Actioned customer feedback to improve product and service provisions.
- Merchandised displays to showcase new and popular items.
- Prepared detailed reports on store performance, presenting findings to senior management for strategic planning.
- Conducted regular performance reviews, setting objectives and targets for individual team members.
- Hired and trained staff for optimum performance against sales and marketing objectives.
- Implemented theft prevention measures to reduce store losses.
- Fostered a culture of excellence, inspiring staff to exceed customer expectations and achieve sales objectives.
- Reduced waste by offering special prices on goods nearing expiry dates.
- Negotiated with suppliers to secure competitive prices, improving store profitability.
- Established budgets for specific projects and teams and controlled costs.
- Managed the evaluating, determining value and pricing of new products within product range.
Duty Manager
Danube KSA
12.2023 - Current
- Managed daily operations, including opening and closing routines, to maintain seamless premises functionality.
- Supported enhancement of customer service quality and speed by introducing effective solutions.
- Held team briefings to motivate staff towards achieving superior customer outcomes.
- Created reports and participated in management meetings to address business needs and administrative decisions.
- Facilitated staff training sessions to boost service skills and product knowledge.
- Conducted staff performance reviews, offering constructive feedback and setting growth objectives.
- Evaluated staff workloads and customer demands, optimising schedules to meet client needs.
- Assisted in organising promotional events to boost footfall and awareness of new offerings.
- Completed end-of-month audits for management review.
- Reviewed sales data to identify growth opportunities and suggest actionable strategies.
- Led daily operations to achieve key business objectives.
- Controlled expenditure on supplies, equipment and services to meet budget targets.
- Used historical and forecasting data to plan yearly and quarterly budgets.
EXECUTIVE FRESH FOOD
Imtiaz Super Market
Islamabad
03.2022 - Current
- Monitor and develop strategy to ensure competitive advantage and visiting competitor every week to check price and act accordingly.
- Visiting Mandi weekly for buying.
- Ensure the hygiene procedures in all sections and monitor the production area and display respective hygiene standard, ensure and monitor all food items and displays temperature.
- Ensure the cleaning and schedule according the cleaning roster of each section.
- Oversee negotiations with suppliers for internal promotions to enforce the image of discount of the store.
SECTION MANAGER (FFD)
Carrefour
Islamabad
11.2017 - 03.2022
- Oversee the establishment of a competitive assortment offer.
- Ensure the proper conservation, utilization and profitability of the department's assets.
- Develop the price image and freshness image of Sections.
- Ensure proper stock management (stock value, control out of stock, orders and merchandise deliveries).
- Implement initiatives to ensure lowest waste and shrinkage ratio.
- Maintain inventory through leading the weekly inventory count.
- Ensure standards for quality, customer service and health and safety are met.
- Assist in implementation of the performance management process by setting objectives, monitoring performance, and provide constructive feedback and provide inputs to senior management.
- Provide mentorship for the purpose of developing a continuous talent pipeline for key roles.
- Provide inputs on training needs and coordinate with the HC department to ensure facilitation of training requirements.
SECTION MANAGER (Fresh Food)
Carrefour
Islamabad
03.2013 - 10.2017
- Planning and negotiate promotions frequently in order to get best deals for Customers.
- Visit Mandi every 2nd day. Ensure the quality and freshness of products.
- Studying and check the competitor's price level frequently in order to capture market share.
- Ensure the sections cleanings according to the section cleaning schedule (daily, weekly fortnightly).
- Utilizing the section's available budget and prepare the monthly report.
- Check the gross margin and monitor the shrinkage by inventory.
- Following and make sure that all the rebates are paid (price protection, Gondola Rents, Podium Activities and charges for other activities).
- Ensuring sufficient supply of SKUs accurate labelling of items & correct pricing.
- Motivating & empowering staff, redress their requirement periodically.
- Training of the staff & prepare succession planning for potential candidates & high performers.
Education
BA-ARTS -
Allama Iqbal Open University
01-2016
F.S.C -
Abdalian Higher Secondary School Muzaffar Ghar
01-2005
6-month Food and Beverage services (F&B) Diploma -
Hashoo Foundation
Rawalpindi, PakistanSkills
- Inventory management
- Team motivation
- Sales analysis
- Market analysis
- Hygiene standards
- Promotional strategy
- Staff training and development
- Store operations efficiency
- Sales Leadership
- Performance monitoring
- Scheduling employees
- Health and Safety regulations
Accomplishments
Carrefour Management awarded best Section manager of the year-2021. Take initiative to visit Mandi and start self-buying concept achieved sale targets and enhanced sales growth by 50% as compared to last Two Years.
Mobile No.
- +923325240107
Timeline
Store Manager
Danube
01.2026 - Current
Duty Manager
Danube KSA
12.2023 - Current
EXECUTIVE FRESH FOOD
Imtiaz Super Market
03.2022 - Current
SECTION MANAGER (FFD)
Carrefour
11.2017 - 03.2022
SECTION MANAGER (Fresh Food)
Carrefour
03.2013 - 10.2017
BA-ARTS -
Allama Iqbal Open University
F.S.C -
Abdalian Higher Secondary School Muzaffar Ghar
6-month Food and Beverage services (F&B) Diploma -
Hashoo Foundation