Mansoor Hasan Mohammed
Summary
Seeking a fulfilling position as Administrator and support of all IT and business Needs that offers growth opportunities and allows me to utilize my leadership skills and experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Funder
Sakher Tech Gate
Sana'a
06.2022 - Current
- Conducted market research on economic trends impacting the industry.
- Developed underwriting criteria to evaluate creditworthiness of potential borrowers.
- Collaborated with legal counsels on drafting loan agreements that comply with applicable laws and regulations.
- Participated in meetings with internal stakeholders regarding potential funding opportunities.
- Monitored portfolio performance and provided guidance on changes needed to ensure compliance with regulatory requirements.
- Advised clients on best practices when applying for financing options available through the company.
- Identified areas of improvement within the organization's lending activities.
- Analyzed financial statements, tax returns and other documents to assess risk levels associated with loans.
Online Academy Funder
TEchnot3alem Acadeny
Sana'a
11.2019 - Current
- Responded promptly to inquiries from donors or other stakeholders regarding the organization's work.
- Monitored deadlines and ensured compliance with reporting requirements for awarded grants.
- Conducted prospect research to identify new sources of funding.
- Coordinated with program staff to ensure that funder requirements are met in a timely manner.
- Organized special events such as galas or dinners in order to raise funds for the organization's programs.
ICT Support
WFO/WHO Org
Yemen
05.2018 - 03.2025
- Monitor the installation of the solar system, PABX, yacht-like satellite, LAN, network cabling, and ADSL installation.
- Responsible for the installation of all IT equipment: laptops, PCs, printers, NAS storage, shared files, access points, switches, Peplink devices, and Xerox photocopiers.
- Provide regular IT technical support to ensure the IT equipment system is fully operational.
- Conduct regular preventive maintenance of IT equipment and services.
- Provide user support in the use of IT equipment, MS Office applications, antivirus, and any related IT issues.
- Conduct online audio/video meetings with other EOCs, WHO, and WFP when needed.
- Generate regular IT reports, as needed, for internal and external use, and an urgent report for a quick response to senior staff.
- Coordinate with the WFP sub-office and Country Office on anything related to IT.
- Liaise with local suppliers and contractors on IT-related issues, including solar power.
- Handle daily, weekly, and monthly tickets on 'EasyVista.' Ensure to register users’ requests and incidents in the EOC helpdesk system.
- Monitor and maintain Internet connections, configure WAN routers, ADSL, and Peplink, and check Internet health status to ensure that connectivity is always available for a health office.
- Weekly, monthly, and yearly data backup, archive, and restore when needed.
- Always keep the server room tidy and clean, maintain a cool environment to ensure that network devices stay cool, and make sure that your air conditioning is maintained regularly.
- Maintaining the PBX phone system, assigning internal numbers to employees, and resolving its internal issue.
- Installation breakers for solar power system to avoid overload and Installation of timer switch for network cabinet to switch off the network when staff leave
- Maintenance of printers and copiers and manage the inventory of toner and spare parts. Raise the annual requirement of inks and drums, and current stock levels.
- Conduct technical evaluation of ETC\EOC works by conducting assessments, implementation plan, inventory list, current stock and condition of all parts.
- Conduct procurement process with suppliers and ensure their compliance with specifications and follow up the implementation process to ensure that the works are executed according to the project plan.
- Coordinate with WFP/ETC staff to ensure compliance with customer requirement, policies, standards and procedures.
- Provide standard training to end users of technology and systems to ensure staff use standard technology and systems effectively.
- Manging problem and restore service operation as quickly as possible and minimize the adverse impact on EOC.
Project Coordinator
How I START Company
Riyadh
01.2017 - 11.2017
- Maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures.
- Communicate with customers and follow up their projects.
- Receive inquiries and complaints from customers regarding their projects.
- Ensuring project deadlines are met.
- Undertaking project tasks as required.
- Conducting daily and weekly reports on the progress of projects.
- Follow up suppliers to supply necessary project supplies.
- Follow-up of the authorities to extract the various licenses.
- Follow-up design Department to complete the identities of projects.
- Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
- Follow up the marketing department for new projects.
- Documenting and following up on important actions to project management.
- Review project contracts to ensure service level agreement SLA.
- Providing administrative support as needed.
- Organizing, attending and participating in stakeholder meetings.
IT Administration
Dar Qra’at Centre for publish
Riyadh
05.2017 - 09.2017
- Oversee and maintain servers, networks, and IT infrastructure to ensure optimal performance and reliability.
- Provide technical support to users, troubleshooting hardware and software issues, and assisting with account management.
- Implement and manage security measures to protect the organization’s data and IT assets, including firewalls, antivirus software, and access controls.
- Install, configure, and regularly update software applications to ensure they are functioning correctly and securely.
- Develop and manage data backup and recovery plans to safeguard critical information against loss.
- Maintain accurate doc of IT processes, system configurations, and network diagrams.
- Track and manage IT assets, including hardware and software licenses, to ensure compliance and efficient resource allocation.
- Monitor system performance and network traffic to identify and resolve issues proactively.
- Develop and enforce IT policies and procedures to ensure efficient operations and compliance with regulations.
- Provide training to staff on IT systems, tools, and best practices to enhance productivity and security.
Administration Support Officer
M3ahed centre for consultant
Riyadh
06.2015 - 11.2016
- Provide first-level support for hardware and software issues, assisting users with troubleshooting and problem resolution.
- Provide technical support to users, troubleshooting hardware and software issues, and assisting with account management.
- Assist in the installation and configuration of computers, printers, and software applications for new employees or equipment.
- Help manage user accounts, including creating, modifying, and deleting accounts in AD and other systems.
- Maintain an inventory of IT equipment and supplies, ensuring that necessary resources are available.
- Monitor network performance and report any issues to senior IT staff for resolution.
- Provide training and support to users on software applications and IT tools to enhance their productivity.
- Help with the regular maintenance of hardware, including cleaning and updating systems as necessary.
- Assist in backup procedures, ensuring that data is correctly backed up according to company policy.
- Act as a liaison between users and IT departments, effectively communicating issues and solutions.
- Maintenance of printers and copiers and manage the inventory of toner and spare parts. Raise the annual requirement of inks and drums, and current stock levels.
- Configure and deploy network hardware such as routers, switches, firewalls, and access points.
- Analyse network performance and implement improvements to enhance speed and reliability.
- Maintain Internet connections, configure WAN routers, Internet health status to ensure that the connectivity is always available for stuff.
- Provide training and support to staff on network-related issues and best practices.
- Develop and write engaging, relevant content for websites, blogs, and social media platforms.
- Update and manage website content using content management systems (CMS), ensuring information is current and accurate.
- Monitor system performance and network status, reporting any outages or issues to the IT team.
Computer Dept Administrator
American Institute (ALCI)
Shabwa
01.2014 - 04.2015
- Attend lectures.
- Prepare lectures for quiz sections.
- Prepare review materials for quiz sections.
- Hold regular office hours.
- Tutor students.
- Prepare assignments.
- Grade assignments.
- Prepare test questions.
- Proctor exams.
- Maintain grading records.
- Maintain course attendance records.
- Calculate quarter grades.
- Prepare lecture materials.
- Present lectures.
- Prepare handout materials.
- Review literature.
Computer Dept. Administrator
Applied American Institute (AALI)
Sana’a
05.2008 - 06.2013
- Prepare lectures for quiz sections.
- Prepare review materials for quiz sections.
- Hold regular office hours.
- Tutor students.
- Prepare assignments.
- Grade assignments.
- Prepare test questions.
- Proctor exams.
- Maintain grading records.
- Maintain course attendance records.
- Calculate quarter grades.
- Prepare lecture materials.
- Present lectures.
- Prepare handout materials.
- Review literature.
IT Trainer
SPIE for Oil and Gas services
Sana’a
04.2013 - 05.2013
- Evaluation of the efficiency of training programs and the outcomes of learning.
- Responsibility is to support and train learners to deliver skills with the help of learning technologies.
- Prepare such environment and resources which can make anybody easy to learn anything. It also includes the setup of IT equipment where they are necessary.
- Define the sets of skills that are needed to execute different tasks.
- Develop an appropriate combination of informal as well as formal activities of development.
- Design the material that can be used in providing the courses of training. These materials include the manuals, handouts, exercises and a lot more.
Education
Diploma - Graplices Desigen
Applied American Institute
Yemen - Sanan02-2018
Bachelor of Information Technology -
Andaluse University
Sana’a, Yemen07.2008
High School -
Abn-Alwazeer High School
Sana’a, Yemen05.2003
Skills
- IT technical support
- Network support
- Project management
- Team leader
- Design in Photoshop and Illustrator
- MS Office proficient
- Office 365
- Excellent Google app
- Google Doc proficient
- Compliance monitoring
- Event planning
- Project coordination
- Market research
- Communication skills
- Team collaboration
- Relationship management
- Technical analysis
- Marketing strategy
- Problem-solving
Websites
Certification
- TOT of online training – giz/Gusoor org, Aug. 2021
- Diaspora Humanitarian – Humanitarian Int. Academy, June 2020 Safeguarding
- Ticnical support workshop - EOC –WFP – WHO, Oct 2019 Certified Innovative
- Certified Innovative Educator (MIC) – Microsoft, April 2019
- ITIL Foundation – IT Managia Consultancy, 2019
- Fundamentals of Digital Marketing – Google, 2018
- Project Management – Edrak Academy, 2016
- Rabeez “Quality System for NGOs” – M3ahed centre, 2016
- Web Design with PHP& My SQL – Andalus University, 2008
- Network Certified (CCNA, MCSA) – Andalus University, 2006
Languages
Arabic
First Language
English
Upper Intermediate (B2)
B2
Projects
Sakher online store - s3khr.store - 2025
Author of innovative marketing, 2024
Technot3alen Online Academy - Techot3alem.com - 2024
Sakher Tech Gate for IT services - 2022
Technot3lem initiative - 2019
CEO of digital marketing for many economic organizations, 2017–2025
References
References available upon request.
Timeline
Senior Funder
Sakher Tech Gate
06.2022 - Current
Online Academy Funder
TEchnot3alem Acadeny
11.2019 - Current
ICT Support
WFO/WHO Org
05.2018 - 03.2025
IT Administration
Dar Qra’at Centre for publish
05.2017 - 09.2017
Project Coordinator
How I START Company
01.2017 - 11.2017
Administration Support Officer
M3ahed centre for consultant
06.2015 - 11.2016
Computer Dept Administrator
American Institute (ALCI)
01.2014 - 04.2015
IT Trainer
SPIE for Oil and Gas services
04.2013 - 05.2013
Computer Dept. Administrator
Applied American Institute (AALI)
05.2008 - 06.2013
Diploma - Graplices Desigen
Applied American Institute
Bachelor of Information Technology -
Andaluse University
High School -
Abn-Alwazeer High School
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