Mansour Albalawi
Riyadh,Saudi Arabia
Summary
Administrative leader experienced in operations and team oversight. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Assistant director
Crown Prince Private Affairs
Riyadh, Saudi Arabia
07.2021 - Current
- Proactively identified and solved complex strategy problems that impact the operation.
- Led and managed administrative staff to maintain smooth daily operations.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
Front office executive
Hilton Garden Inn
Tabuk
09.2020 - 07.2021
- Handled guest complaints to protect brand reputation.
- Trained front office staff in interaction best practices, boosting guest satisfaction survey scores.
- Initiated and implemented plans to improve customer relations, quality standards and service efficiency.
Academic coordinator
King's College
Wilkes Barre, United States Of America
12.2018 - 05.2020
- Modernized instructional plans and educational approaches to enhance student learning.
- Led and motivated teaching and support staff to continuously improve knowledge and abilities for optimum student education and support.
Education
Bachelor of Business Administration - International Business Management
05.2016 - 05.2020
Skills
- Facility management
- Operational support
- Strategic planning
- Logistical planning
- Department management
- Strategic research
Languages
Arabic
Native
English
Fluent
Spanish
Elementary
Timeline
Assistant director - Crown Prince Private Affairs
07.2021 - Current
Front office executive - Hilton Garden Inn
09.2020 - 07.2021
Academic coordinator - King's College
12.2018 - 05.2020
king's College - Bachelor of Business Administration, International Business Management
05.2016 - 05.2020
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