MANSOUR ALFALEH
Summary
Aspiring PM intern with a strong background in communication, user interaction, and problem understanding. Experienced in working directly with customers to identify needs, uncover pain points, and support product-related decisions in fast-paced environments. Passionate about learning product discovery, prioritization, and building user-centered solutions aligned with business goals.
Overview
3
3
years of post-secondary education
1
1
Certification
Work history
Sales & Customer Insights volunteer
Almarai
Riyadh, Riyadh Region
2025.05 - 2025.05
Engaged with 30+ customers daily to understand needs and pain points. Identified 5-7 recurring customer insights to support product recommendations. Connected 10+ companies with Head of Sales during the event.
Education
Bachelor's degree - Language & Translation (English Literature)
IMAM MUHAMMAD IBN SAUD UNIVERSITY
Riyadh, Riyadh Region 2022.11 - 2026.03
Skills
- Product Thinking
- Problem-solving
- User Research & Customer Insights
- Research & Academic Writing
- Written & Verbal Communication
- Knowledge of agile framework
Certification
- Product Management Bootcamp OLO - 2026
- Fundamentals Of Entrepreneurship Course - 2024
- Excel For Beginners - 2024
- Research And Analysis Skills Course - 2025
Timeline
Sales & Customer Insights volunteer
Almarai
2025.05 - 2025.05
Bachelor's degree - Language & Translation (English Literature)
IMAM MUHAMMAD IBN SAUD UNIVERSITY
2022.11 - 2026.03