Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

MANSOUR ALFALEH

Riyadh,Riyadh Region

Summary

Results-driven professional with extensive experience in sales development, lead generation, and customer engagement. Demonstrated success in managing high-volume prospecting, qualifying business opportunities, and fostering strong client relationships. Excellent communication skills combined with a commitment to problem-solving and continuous learning to drive business growth.

Overview

1
1
Certification
1
1
year of professional experience

Work history

Sales development representative

Zid
Riyadh
2026.04 - Current
  • Achieved 25% conversion rate from qualified leads to sales opportunities through targeted discovery and qualification.
  • Qualified merchants by identifying business needs and matching them with suitable e-commerce solutions.
  • Surpassed weekly outreach expectations by engaging 100+ merchants per week from my second month in the role.
  • Managed inbound and outbound leads, ensuring accurate CRM records and timely follow-ups to maximise lead engagement.
  • Collaborated with sales team to facilitate seamless lead handoffs, enhancing overall sales pipeline efficiency.

Sales & Customer Insights Volunteer

Almarai
Riyadh
2025.05 - 2025.05
  • Engaged with 30+ customers daily to gather insights into needs and preferences, informing sales strategies.
  • Identified recurring customer trends and feedback to support sales conversations and business development efforts.
  • Facilitated introductions between 10+ companies and Head of Sales, enhancing partnership opportunities.
  • Collaborated with cross-functional teams to deliver a seamless customer experience during a large-scale corporate event.

Education

Bachelor's degree in English - College of Language and Translations

Al-Imam Mohammad Ibn Saud Islamic University
Riyadh Region
/2022 - /2026

Skills

  • Lead Generation
  • Sales Qualification
  • Prospecting
  • CRM administration
  • Team Collaboration
  • Problem Solving
  • Communication
  • Relationship Building

Certification

Product Management Bootcamp - OLO Academy (2026)

Growth Specialist - ZID (2026)

Timeline

Sales development representative

Zid
2026.04 - Current

Sales & Customer Insights Volunteer

Almarai
2025.05 - 2025.05

Bachelor's degree in English - College of Language and Translations

Al-Imam Mohammad Ibn Saud Islamic University
/2022 - /2026
MANSOUR ALFALEH