Summary
Overview
Work History
Education
Skills
Software
Languages
Certification
Interests
references
Timeline
Generic
Mansour Bawazir

Mansour Bawazir

Health Service Specialist
Al Jubail

Summary

Dynamic professional with a proven track record in enhancing patient experience at Royal Commission Hospital and International Medical Center. Excelled in conflict resolution and effective communication, significantly improving client satisfaction. Skilled in multitasking and adaptability, adept at fostering teamwork and collaboration. Demonstrates exceptional problem-solving abilities and customer service expertise, driving continuous improvement.

Overview

17
17
years of professional experience
18
18
Certifications

Work History

Patient Service Specialist

Royal Commission Hospital
12.2020 - Current

P Protocol & VIP Representative /pp International Medical Center ( IMC ) in Jeddah /p

International Medical Center ( IMC ) in Jeddah
12.2019

<p > Patient Relation Representative </p><p > International Medical Center ( IMC ) in Jeddah </p><p > </p>

International Medical Center ( IMC ) in Jeddah
11.2011 - 11.2012

<p > Receptionist </p>

Elite Leaders Institute for English Language
12.2009 - 06.2010

<p > Receptionist - Representative of Diploma Degree </p><p > Gulf Company for training and Education (New Horizons) </p><p > </p>

Gulf Company for training and Education (New Horizons)
08.2007 - 02.2009

Education

Health Services Administration

Florida International University (FIU)
Miami
05.2015 - 2019.05

Helath Information

Alawasim Institute For Health Since
Jeddah, 02
01.2009 - 2011.12

Skills

Socialize

Software

Excel

Word

power point

Languages

Arabic
Excellent
English
Very Good

Certification

International License for Computer Leader ( ICDL )

Interests

volunteer work

Traveling

Sports

references

Health Analytics Consultant Centre for Health Informatics, Australian Institute of Health Innovation, Faculty of Medicine and Health Sciences

Mobile: +61438632060 Email: mohamed.khalifa@mq.edu.au

Website: https://khalifa.com.au/

MQ Webpage: https://researchers.mq.edu.au/en/persons/mohamed-khalifa


International Medical Center

Senior Managing Patient Affairs Manager

Mohammed Alzahrani

Mobile: +966-556-600-442.


Royal Commission Hospital

Head Section of Admission,Discharge and Transfer

Fayez Aldhaferi

+966-503-741-595

Timeline

Updates in community medicine and public health

11-2023

Patient experience course

11-2021

Patient Service Specialist

Royal Commission Hospital
12.2020 - Current

Classified as a Specialist by the Saudi Commission for health Specialties

01-2020

P Protocol & VIP Representative /pp International Medical Center ( IMC ) in Jeddah /p

International Medical Center ( IMC ) in Jeddah
12.2019

TOMOH Program

11-2019

Medical Ethics Training

04-2019

HIPAA Awareness Training for Business Associates

04-2019

HIPAA Security Training

04-2019

Health Services Administration

Florida International University (FIU)
05.2015 - 2019.05

Health Information Systems Development & Evaluation Methods

06-2012

Creative Problem Solving and Decision Making

05-2012

Basic Supervisory Skills

05-2012

Staff Health and Safety Program

12-2011

Learn the IMC way! Call Center Program

11-2011

Patient Relation Representative International Medical Center ( IMC ) in Jeddah

International Medical Center ( IMC ) in Jeddah
11.2011 - 11.2012

E- HIM : Current Situation & Future Direction Symposium

11-2010

Electronic Health Records Development & Application Workshop

11-2010

Receptionist

Elite Leaders Institute for English Language
12.2009 - 06.2010

Health Information Systems Development & Evaluation Methods

05-2009

Helath Information

Alawasim Institute For Health Since
01.2009 - 2011.12

Receptionist - Representative of Diploma Degree Gulf Company for training and Education (New Horizons)

Gulf Company for training and Education (New Horizons)
08.2007 - 02.2009

International License for Computer Leader ( ICDL )

08-2004

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Mansour BawazirHealth Service Specialist