Proven leader in customer service and sales, adept at CRM software and dispute resolution, significantly enhanced client satisfaction and sales targets at Zain KSA. Expert in streamlining processes, with a knack for fostering professional growth in teams, ensuring compliance, and driving strategic marketing initiatives. Achieved top performer status through exceptional follow-up skills and sales expertise. Creative customer care professional dedicated to consistently surpassing service goals with unparalleled support for customer needs. Smoothly manages both incoming and outgoing calls and remote requests by applying strong organizational, research and time management skills. Solid history of success in fast-paced call centers. Experienced [Job Title] brings [Number]+ years of applying exceptional customer service, conflict mediation and communication skills to address diverse needs. Smoothly mitigate customer conflicts through calm, level-headed strategies. Responsive and resilient team player with adaptable and resourceful mindset.
Microsoft Office
Payment Processing
CRM Software
Dispute Resolution
Sales expertise
Follow-up skills
Technical Support
Call center experience
Complaint Handling
Complaint resolution
Cash Handling
Typing Speed
Call Center Operations
Account Management
Data Entry
Billing coordination
Custom order management