Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Manthan Chudgar

Adelaide

Summary

An enthusiastic, initiative-taking, dependable, responsible, and hardworking professional. I am a qualified Business Analyst. I am a mature collaborator and adaptable to all challenging situations. Also, I am well organized and always plan to make sure. I manage my time well. I currently hold full-time work rights in Australia.

Overview

5
5
years of professional experience

Work History

Aviation Screening Officer

Certis Security
Adelaide, SA
06.2024 - Current
  • Operating points of the screening process to check passengers, staff, visitors, and their possessions.
  • Controlling access to security-sensitive areas by conducting physical searches and identifying hazardous items.
  • Screening checked and oversized baggage for security threats.
  • Providing excellent customer service in a safe and professional manner.
  • Maintaining a strong focus on safety and compliance with all security protocols.
  • Working effectively in a team-based environment to achieve shared goals.
  • Operating effectively under pressure, remaining calm and making quick decisions.

Service Support Analyst, Service Desk Operator

Westpac Banking Corporation
02.2022 - Current
  • Identify and diagnose issues and problems.
  • Check into Active Directory and Term Server.
  • Firewall/Server Patching.
  • Categorize and record reported queries and provide solutions.
  • Advise users on appropriate course of action.
  • Monitor issues from start to resolution.
  • Escalate, if needed, unresolved problems to a higher level of support
  • Resolving incidents according to SLA with the goal of restoring services as quickly as possible.
  • Testing and analysing IT system and software performance

Student Intern

Federation University
11.2020 - 01.2021

Dashboard for rental and private property in SA using Power BI

  • Understanding the concept of private property
  • Collecting data from the government sites and importing it into Excel
  • Analysing tenant’s requirements
  • Providing an autonomous dashboard with all necessary information.
  • Finding root causes for problems and proposing solutions that many include new systems, procedures, or personnel changes

Student Intern

Federation University
11.2019 - 02.2020

Predicting insurance prices for future demand using SAP Predictive tool

  • Understanding the complete functioning of SAP
  • Analysing the datasets of the given company
  • Comparing datasets of various health issues with Australia
  • Discussing findings within the group
  • Addressing the relevant outcomes to a large audience

Student Intern

Federation University
06.2019 - 09.2019

Bird Strike in aviation industry using SAS analytics

  • Analyse the given datasets and remove anomalies
  • Present interactive visualisation using various maps, charts, and tables
  • Communicating findings in a group
  • Address the relative outcomes using PowerPoint
  • Finalising work before deadline
  • Using SQL query to generate relevant information

Education

Master of Science - Enterprise Systems And Business Analytics

Federation University
Adelaide, SA
01.2021

Bachelor of Science - Information And Technology

Gujarat University
Gujarat, India
07.2018

Skills

  • Computer Proficiency
  • Analytical thinking
  • Interpersonal & communication skill
  • Data analysis & problem-solving
  • MS Office & MS Dynamics 365
  • MS Power BI
  • Agile & Waterfall Methodology
  • Knowledge of LAN & WAN

Languages

English
Native or Bilingual
Gujarati
Native or Bilingual
Hindi
Full Professional

Timeline

Aviation Screening Officer

Certis Security
06.2024 - Current

Service Support Analyst, Service Desk Operator

Westpac Banking Corporation
02.2022 - Current

Student Intern

Federation University
11.2020 - 01.2021

Student Intern

Federation University
11.2019 - 02.2020

Student Intern

Federation University
06.2019 - 09.2019

Master of Science - Enterprise Systems And Business Analytics

Federation University

Bachelor of Science - Information And Technology

Gujarat University
Manthan Chudgar