Manu Thampi
Riyadh,Kingdom of Saudi Arabia
Summary
Commercially aware Technical Manager with extensive UPS system experience that contributes to achieving operational targets. Organised with excellent planning and coordination abilities for focused team leadership. Strategic and creative for innovative, cost-effective technical solutions.
Overview
19
19
years of professional experience
1
1
Certification
Work history
Technical Manager
SITE TECHNOLOGY CO. SAUDI ARABIA (ABB UPS SOLE PARTNER)
05.2023 - Current
- Responsible for managing an Uninterruptible Power Supplies Sales & After Sales team to provide the highest levels of technical support & solutions to the clients
- Performing and conducting training for After-sales Team for installation, configuration, commissioning, troubleshooting, and maintenance of UPS
- In charge and Responsible for handling all the technical inquiries and meetings with clients for Strategic UPS Projects
- Supervise the In-House and On-field team
- Monitoring day-to-day operation of the project & Service team
- Developing and Implementing growth strategies for the Industrial UPS business
- Preparing Techno-commercial UPS proposal for Industrial Entities like Aramco, SEC, SWCC, SABIC, etc.
Service Manager
SITE TECHNOLOGY CO. SAUDI ARABIA
05.2018 - 04.2023
- Managing Service team for UPS installation, testing and commissioning to client's satisfaction and handing over the project
- Planning routine preventive maintenance calls & team deployment
- Troubleshoot and diagnose UPS equipment malfunctions and failures
- Providing telephone support and technical service to the customers
- Project execution planning, manpower planning, and material coordination for project liaising with clients
- Coordination with Material suppliers, sourcing new material suppliers, new vendor development
- Administer inventory control and oversee stock for upcoming projects Training service team and client personnel in UPS operation and maintenance
- Assisting all technical activities and documentation required for UPS and related products
- Understanding the Electrical design of the project and propose suitable UPS solutions fulfilling the client's requirements.
Service Engineer
SITE TECHNOLOGY CO. SAUDI ARABIA
03.2011 - 04.2018
- UPS installation, testing, and commissioning to the client's satisfaction and handing over the project
- Customer training after commissioning
- Traveling to customer sites all over the kingdom for UPS commissioning and PPM
- Attending routine preventive maintenance calls for UPS, DC Systems, Batteries, Stabilizers etc
- Troubleshoot and diagnose UPS equipment malfunctions and failures
- Prepare service reports and other custom checklists during repair, maintenance, recondition and troubleshooting of power systems equipment.
Electronics and Communication Engineer
SRACO, Jubail, Saudi Arabia
12.2009 - 02.2011
- Operation and Maintenance of UHF/VHF Repeater Stations, UHF/VHF Transceivers, Solar powered Emergency Radio Telephone, Fire Alarm systems, Cathodic Protection system, Telephone systems & Networking, Battery chargers, UPS
- Additional responsibilities such as preparing daily schedules, service orders, work orders, material issue requests etc.
UPS Production Engineer
Aplab Limited, Thane, India
06.2007 - 11.2009
- Factory Testing and configuring the following products as per customer requirements: UPS, INVERTERS, FREQUENCY CONVERTERS, HIGH CURRENT POWER SUPPLIES, STATIC VOLTAGE REGULATORS
- PCB testing of DC Power Supply Panels, UPS and Frequency Converters.
Electronics Engineer
SAMARITAN INDUSTRIES, MUMBAI, India
01.2006 - 05.2007
- Schematic and PCB layout design using OrCAD (CAD)
- Control panel drawings using CorelDraw (CAD)
- PCB testing of DC Drives, Battery Charger/Discharger unit, Alternator Test Units
- Testing of the control panels
- Testing Equipment with CRO, Digital Storage Oscilloscope, Power Analysers.
Education
Bachelor of Engineering - Electronics and Communication
CUSAT, College of Engineering, kallooppara
Pathanamthitta, Kerala, IndiaHigher Secondary School -
Jawahar Navodaya Vidyalaya
Kollam, Kerala, IndiaSecondary School -
Jawahar Navodaya Vidyalaya
Kollam, Kerala, IndiaSkills
- In-depth knowledge of UPS Systems
- Outstanding ability to work alone, identify UPS faults, and repair timely
- Superior communication skills
- Team leadership
- Mentoring team members
- Extensive Traveling Capability
- Technical troubleshooting
- Training and development
- Client relationship building
- KPI tracking
- CRM software proficiency
- Financial forecasting
- Marketing strategies knowledge
- Invoicing
- Competitor analysis
Certification
- Level 2 Service Training on ABB UPS
- Product Training on ABB UPS Powerline DPA
- Product Training on ABB AVC PCS 100
- Service Level 1 Training on NEWAVE UPS
Product Experience
Installation, Start-up, Commissioning and Service:
- ABB/NEWAVE Stand Alone UPS (Power Value) Single Phase: 1KVA – 10KVA
- ABB/NEWAVE Stand Alone UPS (Power Scale) Three Phase: 10KVA – 50KVA
- ABB/NEWAVE Stand Alone UPS (Power wave) Three Phase: 60KVA – 500KVA
- ABB/NEWAVE Modular UPS (DPA & ST) Three Phase: 10KVA – 300KVA
- ABB Modular UPS (Mega Flex) Three Phase: 1MVA – 1.5MVA
- ABB Powerline DPA Industrial UPS – 20KVA – 120KVA
- RITTAL Modular UPS Three Phase: Different Ratings
- EATON Stand Alone UPS: Different Ratings
- CENTIEL Stand Alone UPS
- Chloride Industrial UPS 100KVA
- CYBEREX Battery Chargers: Different Ratings
- ORTEA Voltage Stabilizers: Different Ratings
- ORTEA Power Transformers: Different Ratings
- VRLA Battery Brands: YUASA, EXIDE, SUNLIGHT, CSB, PANASONIC, ROCKET, NARADA, C&D Technologies, FIAMM, NORTH STAR, KUNG LONG, HAZE, ENERSYS
- Vented Lead Acid Batteries – FIAMM, HOPPECKE, ENERSYS, SUNLIGHT
- NICAD Battery Brands: HBL, GAZ, HOPPECKE
Maintenance:
- UPS Brands: ABB, GE, APC/MGE, EATON, AES, CHLORIDE, LIEBERT/EMERSON, SOCOMEC, VISION.
MAJOR UPS PROJECTS HANDLED
- KING SALMAN PARK 2024
- FIFA CLUB FOOTBALL 2023
- AR DIRIYAH FARM 2022
- BANK AL BILAD 2021
- MINISTRY OF INTERIORS HQ JEDDAH 2019
- MINISTRY OF HEALTH 2018
- MINISTRY OF DEFENCE 2018
- SAUDI RAILWAY 2018
Personal Information
- Age: 41 Years
- Passport Number: R9027249
- Date of birth: 12/28/82
- Nationality: Indian
- Marital status: Married
Affiliations
- Driving
- Singing
References
References available upon request.
Languages
English, Hindi, Malayalam
Fluent
Timeline
Technical Manager
SITE TECHNOLOGY CO. SAUDI ARABIA (ABB UPS SOLE PARTNER)
05.2023 - Current
Service Manager
SITE TECHNOLOGY CO. SAUDI ARABIA
05.2018 - 04.2023
Service Engineer
SITE TECHNOLOGY CO. SAUDI ARABIA
03.2011 - 04.2018
Electronics and Communication Engineer
SRACO, Jubail, Saudi Arabia
12.2009 - 02.2011
UPS Production Engineer
Aplab Limited, Thane, India
06.2007 - 11.2009
Electronics Engineer
SAMARITAN INDUSTRIES, MUMBAI, India
01.2006 - 05.2007
Bachelor of Engineering - Electronics and Communication
CUSAT, College of Engineering, kallooppara
Higher Secondary School -
Jawahar Navodaya Vidyalaya
Secondary School -
Jawahar Navodaya Vidyalaya
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