Manzoor Iqbal
Riyadh,Saudi Arab
Summary
Dedicated professional with expertise in risk assessment and hazard identification, incident investigation, and root cause analysis. Proficient in NEBOSH standards and compliance, ensuring workplace safety through effective training and awareness programmes. Demonstrates strong problem-solving and critical thinking skills, complemented by basic life-saving abilities. Experienced in chat support management and communication, as well as sales strategy execution. Adept at multitasking and time management, aiming to leverage these skills to enhance organizational safety and efficiency.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work history
Safety officer
JP industry Lahore
Lahore, pakistan
03.2024 - 04.2025
- Maintained detailed records of all safety-related incidents, providing valuable data for future reference.
- Reduced safety incidents by implementing rigorous health and safety protocols.
- Made certain that personal protective equipment was worn properly by all employees, reducing risk exposure.
- Communicated effectively about health and safety matters, fostering an atmosphere of transparency and trust among employees.
Sales Executive officer
D&K Freightline
Lahore, Pakistan
11.2022 - 11.2023
- Developed customer loyalty with excellent customer service, leading to repeat business.
- Championed cross-selling initiatives to maximize sales volume and profit margins.
- Boosted sales revenue through aggressive and targeted marketing strategies.
- Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
Customer service representative
Steady by E-Commerce
Lahore, pakistan
01.2022 - 12.2022
- Participated in team meetings sharing best practices for improving service delivery.
- Assisted customers in making informed decisions by providing detailed product information.
- Collaborated with sales team to maximize product visibility and sales.
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Provided top-notch support for increased customer satisfaction.
Education
F.Sc - Pre- Medical
Akhuwat College for boys Kasur
Lahore, Pakistan 04.2018 - 04.2020
Bachelor of Science - Biotechnology
Qarshi University Lahore
Lahore, Pakistan 11.2020 - 02.2025
Skills
- Risk Assessment & Hazard Identification
- Incident Investigation & Root Cause Analysis
- NEBOSH Standards & Compliance
- Workplace Safety Training & Awareness
- Problem-Solving & Critical Thinking
- Basic Life-Saving Skills
- Chat Support Management & Communication
- Sales Strategy & Execution
- Sales Strategy & Execution
- Multitasking & Time Management
Languages
English
Fluent
Urdu
Native
Timeline
Safety officer
JP industry Lahore
03.2024 - 04.2025
Sales Executive officer
D&K Freightline
11.2022 - 11.2023
Customer service representative
Steady by E-Commerce
01.2022 - 12.2022
Bachelor of Science - Biotechnology
Qarshi University Lahore
11.2020 - 02.2025
F.Sc - Pre- Medical
Akhuwat College for boys Kasur
04.2018 - 04.2020