Maram Abdullah Alghamdi

• Remained flexible in rapidly moving environment and adapted to developing situations.
• Organised files and documents for easy access and retrieval.
• Assisted in preparing reports to support decision-making processes.
• Provided customer service on behalf of management, resolved client issues effectively.
• Scheduled meetings, conferences and appointments
• Arranged supplies, documents and spaces for meetings.
• Screened incoming phone calls and relayed detailed messages.
• Managing over 50 calls per day

Served as key corporate representative, liaising with various stakeholders in support of operational excellence.

• Handled negotiations with outside vendors and service agencies to meet group needs.
• Oversaw facility maintenance and allocated needed resources to meet standards.
• Negotiated contracts with suppliers, securing favourable terms.
• Addressed customer complaints and resolved issues.

• Promoted welcoming environment while managing receptionist area and fielding requests for information.
• Enhanced communication with team by scheduling and coordinating meetings.
• Resolved administrative problems by analysing information and identifying solutions.
• Communicated professionally with clients, cemented positive relationships.