Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Maram Al Aryan

Maram Al Aryan

Amman,Jordan

Summary

I'm a motivated professional with a strong foundation in client engagement and relationship management. Delivers exceptional customer service while collaborating with teams to identify and address client needs. Supports organisational objectives through effective communication and strategic planning.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Customer Relations Officer

Gulf Insurace Group (GIG)
Amman , Jordan
04.2024 - Current
  • Build and maintain strong relationships with existing and potential customers.
  • Develop strategic plans to meet clients’ business needs and objectives.
  • Advise clients on effective strategies to increase profitability and growth.
  • Identify challenges and provide effective, timely solutions.
  • Support the sales team in promoting products and services while ensuring contract compliance.
  • Conduct market research and competitive analysis to identify new customer acquisition opportunities.
  • Set and achieve sales and revenue targets through effective planning and execution.

Customer Relations Officer

Gulf Insurance Group (GIG)
Amman , Jordan
04.2022 - 03.2024
  • Develop detailed business plans to facilitate the achievement of goals.
  • Discover new sales opportunities through different sales channels.
  • Managing the entire sales cycle from finding a customer to closing the sale
  • Constant communication with customers to understand their needs.
  • deliver products and services benefits to potential customers.

Sales Manager

JOSHIP
Amman, Jordan
09.2021 - 03.2022
  • Manage and develop all aspects of the sale and business development
  • Conduct market analysis in order to implement strategic sales &

marketing plans and implementation.

  • Establish productive and professional relationships with employees and

those responsible for customer accounts.

  • Negotiate and finalize sales procedures and agreements with

important clients.

  • Monitor and analyze sales ratios, measure performance and suggest

improvements.

Sales Executive

Alshayaa Group
Amman, Jordan
01.2019 - 08.2021
  • Identify sales possibilities and evaluate customer needs.
  • Search for new sales opportunities by communicating with customers.
  • Negotiating and completing sales, dealing with complaints,and
  • providing appropriate solutions.
  • Collaborate with the work team to achieve better results.

Education

Bachelor's of Public Relation and Advertising - Public Relation and Advertising

Yarmouk University
Irbid
01-2018

Skills

  • Customer service
  • Vendor Management
  • Sales Strategies
  • Administration
  • Strategic planning
  • Problem Solving
  • Team leader

Certification

Language Empowerment and Radio News Reading Course, Raneen Academy

Languages

English
Upper Intermediate
B2
Arabic
Proficient
C2

Timeline

Senior Customer Relations Officer

Gulf Insurace Group (GIG)
04.2024 - Current

Customer Relations Officer

Gulf Insurance Group (GIG)
04.2022 - 03.2024

Sales Manager

JOSHIP
09.2021 - 03.2022

Sales Executive

Alshayaa Group
01.2019 - 08.2021

Bachelor's of Public Relation and Advertising - Public Relation and Advertising

Yarmouk University
Maram Al Aryan