
Administrative professional with 6 years of experience at King Saud University. Proficient in report preparation, Blackboard workflow support, and student follow-up. Achieved a 20% reduction in recurring complaints through data analysis and process improvement. Strong organizational skills and attention to detail enhance departmental operations and support strategic goals.
Minimised recurring complaints by 20% through proactive data analysis and targeted committee support.
Achieved a 15% reduction in complaints through effective data analysis.
Delivered timely periodic reports, enhancing departmental transparency.
Optimised Blackboard user experience by providing targeted support.
Maintained efficient email communication, ensuring prompt responses.
1. Training
Activity:PMP (Project Management Professional)
Year:2026
2. Type:Training
Activity:Power BI
Year: 2026
3. Type:Training
Activity: KPSIs–GRCP
Year:2026
4. Type: Conference (Attended)
CAN Conference