Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Maram Alotaibi

Riyadh,Riyadh Region

Summary

Administrative professional with 6 years of experience at King Saud University. Proficient in report preparation, Blackboard workflow support, and student follow-up. Achieved a 20% reduction in recurring complaints through data analysis and process improvement. Strong organizational skills and attention to detail enhance departmental operations and support strategic goals.

Overview

6
6
years of professional experience
1
1
Certification

Work history

Committee member

Alkhaleej - KSU
Riyadh, Riyadh Region
2025.08 - Current

Minimised recurring complaints by 20% through proactive data analysis and targeted committee support.

  • Resolved minor technical issues swiftly avoiding unnecessary delays in workflow.
  • Enhanced departmental operations by expertly coordinating administrative tasks and supporting team activities.
  • Collaborated with different departments to maintain positive rapport and smooth workflow.
  • Provided administrative support to Director, ensuring smooth operations at all times.
  • Mentored junior teachers on effective classroom management techniques.
  • Assisted teachers with photocopying and other tasks, increasing productivity.

Administrative assistant

ICEAT- Alkhleej - KSU
, Saudi Arabia
2020.10 - 2025.08

Achieved a 15% reduction in complaints through effective data analysis.

Delivered timely periodic reports, enhancing departmental transparency.

Optimised Blackboard user experience by providing targeted support.

Maintained efficient email communication, ensuring prompt responses.

  • Kept adequate office supplies on hand to support staff and business requirements.
  • Provided technical support for troubleshooting machinery issues.
  • Provided technical support to staff, improving operational efficiency.

Education

Bachelor of English - English Language

Taibah University
Yanbu, Medina Region

Skills

  • Microsoft office suite proficiency
  • Virtual communication
  • IT troubleshooting
  • LMS administration
  • IT and administrative skills
  • New starter administration
  • Google Docs and Sheets administration

Certification

1. Training

Activity:PMP (Project Management Professional)

Year:2026

2. Type:Training

Activity:Power BI

Year: 2026

3. Type:Training

Activity: KPSIs–GRCP

Year:2026

4. Type: Conference (Attended)

CAN Conference

Timeline

Committee member

Alkhaleej - KSU
2025.08 - Current

Administrative assistant

ICEAT- Alkhleej - KSU
2020.10 - 2025.08

Bachelor of English - English Language

Taibah University
Maram Alotaibi