Overview
Work History
Education
Skills
Timeline
Generic

Maram Alqahtani

RIYADH

Overview

2026
2026
years of professional experience

Work History

Sales Assistant

ACO
RIYADH, SAUDI ARABIA
12.2024 - Current
  • Planned and coordinated staff training sessions for new and existing employees.
  • Resolved customer complaints efficiently and professionally.
  • Supported team members by assisting in upselling products and services and closing sales with customers.
  • Reviewed customer complaints to determine appropriate methods for resolution.
  • Supported sales team members to drive growth and development.
  • Informed customers about current promotions and discounts.
  • Provided excellent customer service to clients in person and over the phone.
  • Attended staff meetings to discuss new products or changes in store policy or procedure.
  • Resolved customer complaints in a timely manner.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.
  • Managed cash register transactions accurately and efficiently.
  • Maintained cleanliness of the sales floor area at all times.
  • Assisted customers with returns, exchanges and refunds.
  • Greeted customers and provided assistance with product selection.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Handled customer complaints and issues, resolving them efficiently to maintain positive relationships.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Greeted customers to determine wants or needs.

Head Cashier

Alsanblah
RIYADH, SAUDI ARABIA
  • Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
  • Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
  • Monitored register drawers to ensure adequate change was available throughout each shift.
  • Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.

Education

High School Diploma -

ALQALAM
NORTH OF RIYADH
01-2018

Skills

  • Cash handling
  • Customer service
  • Sales techniques
  • Inventory management
  • Staff training
  • Problem resolution

Timeline

Sales Assistant

ACO
12.2024 - Current

Head Cashier

Alsanblah

High School Diploma -

ALQALAM
Maram Alqahtani