Maram Alqahtani
RIYADH
Overview
2026
2026
years of professional experience
Work History
Sales Assistant
ACO
RIYADH, SAUDI ARABIA
12.2024 - Current
- Planned and coordinated staff training sessions for new and existing employees.
- Resolved customer complaints efficiently and professionally.
- Supported team members by assisting in upselling products and services and closing sales with customers.
- Reviewed customer complaints to determine appropriate methods for resolution.
- Supported sales team members to drive growth and development.
- Informed customers about current promotions and discounts.
- Provided excellent customer service to clients in person and over the phone.
- Attended staff meetings to discuss new products or changes in store policy or procedure.
- Resolved customer complaints in a timely manner.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Managed cash register transactions accurately and efficiently.
- Maintained cleanliness of the sales floor area at all times.
- Assisted customers with returns, exchanges and refunds.
- Greeted customers and provided assistance with product selection.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer complaints and issues, resolving them efficiently to maintain positive relationships.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Greeted customers to determine wants or needs.
Head Cashier
Alsanblah
RIYADH, SAUDI ARABIA
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
- Monitored register drawers to ensure adequate change was available throughout each shift.
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
Education
High School Diploma -
ALQALAM
NORTH OF RIYADH 01-2018
Skills
- Cash handling
- Customer service
- Sales techniques
- Inventory management
- Staff training
- Problem resolution
Timeline
Sales Assistant
ACO
12.2024 - Current
Head Cashier
Alsanblah
High School Diploma -
ALQALAM