Marcelo Prado Agresor
Universal Motors Altawkilat
Antipolo,Rizal
Summary
Automotive Repair Specialist experienced in resolving complex automotive issues and implementing effective collision repair techniques. Delivered accurate vehicle damage assessments and timely repair cost estimates, ensuring efficient repair processes and customer satisfaction. Focused on continuous professional development and adherence to industry standards while leveraging strong interpersonal skills and multilingual communication capabilities.
8
years of post-secondary education
14
Years of experience
Work history
Body shop estimator
1 Year 1 Month- Used advanced software tools to create precise repair estimates.
- Conducted thorough inspections to identify hidden damages.
- Estimated values using approved formulas and outlined calculations.
- Collaborated with insurance companies to expedite claims processing, reducing delays for customers.
- Dealt swiftly with any problems or discrepancies that arose during the assessment phase.
- Streamlined operations by coordinating communication among all stakeholders involved in repairs.
- Ensured customer satisfaction by maintaining open, clear communication during the repair process.
- Assisted customers in understanding the scope of work, easing their decision-making process.
- Provided technical support to mechanics, enhancing the quality of repairs.
- Negotiated parts prices with suppliers, securing best possible rates.
- Kept records meticulously organised, improving overall operational efficiency.
- Worked with team members to coordinate workflow and complete high-volume services in busy environments.
- Followed strict company guidelines for quality control procedures.
- Purchased new parts and monitored inventory.
Production & Service Supervisor
4 Years 10 Months- Supervised daily shift operations, ensuring efficient use of resources.
- Implemented safety regulations, ensuring a secure work environment for all employees.
- Trained new employees to ensure adherence to company standards.
- Improved team performance with consistent feedback and guidance.
- Provided ongoing support and guidance to staff members, enhancing their skills and performance.
- Facilitated communication between management and staff, fostering a harmonious work environment.
- Fostered a positive work atmosphere through effective leadership techniques.
- Conducted routine inspections for maintaining high-quality services.
- Scheduled shifts based on seasonal demands and staff availability.
- Maintained cleanliness and orderliness of the workplace, promoting a professional environment.
Senior Mechanic
- Devised preventative maintenance strategies for prolonging vehicle lifespan.
- Liaised effectively with suppliers, securing favourable terms on parts acquisition.
- Improved team morale through effective leadership and communication skills.
- Provided exceptional customer service for increased loyalty and repeat business.
Workshop Supervisor/Senior Auto Technician
3 Years 5 Months- Ensured safety by implementing strict adherence to workshop regulations.
- Provided training, improving overall team performance.
- Promoted a culture of continuous learning through regular staff training sessions.
- Delegated tasks, ensuring fair workload distribution among team members.
Service Technician (Senior)
1 Year 10 Months- Enhanced client satisfaction by providing technical support for complex issues.
- Provided excellent customer service by addressing and resolving technical issues swiftly.
- Reduced downtime through prompt response to service calls.
- Troubleshot diverse hardware problems leading to reduced machine breakdowns over time.
- Ensured optimal system performance by conducting thorough diagnostic tests.
- Interpreted technical diagrams and schematics effectively, aiding accurate problem diagnosis.
Auto Mechanic
2 Years- Diagnosed complex mechanical issues with precision and accuracy.
- Conducted intricate engine repairs to restore peak functionality.
- Replaced worn parts promptly, preventing further damage or malfunction.
- Inspected vehicles thoroughly prior to service to identify any potential problems.
- Collaborated effectively with other mechanics in team-based repair projects.
- Updated job knowledge regularly through continuous professional development initiatives.
Education
Bachelor of Industrial Technology - Major in Automotive
S.Y. 2010-2014
Certificate of Automotive and technology - Major in Automotive
S.Y. 2010-2013
Skills
Proficient in Windows applications: Microsoft Office- MS Word
MS PowerPoint and MS Excel
Can speak and understand Arabic
English and Tagalog
Quick to learn with good interpersonal and organisational skills
Ability to work under pressure to tight deadlines when needed
Proficient in solving Automotive repair and service issues
Collision repair techniques
Knowledge of insurance procedures
Mechanical component familiarity
Knowledge of safety standards
Labour cost estimation
Repair strategy development
Assembling estimates
Precision judgment
Auto body damage assessment
Willingness to continuously learn
Damage appraisal
Repair order processing
Auto body industry knowledge
Paint and body estimation
Collision repair expertise
Efficient coordination
Vehicle knowledge
Computer proficiency
Disclaimer
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Timeline
Body shop estimator
Universal Motors Altawkilat
2025.08 - Current
Production & Service Supervisor
Armored Transport Plus Inc.
2020.09 - 2025.07
Senior Mechanic
Agrani Motors Inc. (TATA Motors & Dongfeng)
2020.02 - 2020.02
Workshop Supervisor/Senior Auto Technician
Al Wasilah Rent a Car (Hertz)
2016.07 - 2019.12
Service Technician (Senior)
Etna Motors & Matternhorn Motors ANC Inc.
2014.07 - 2016.05
Auto Mechanic
Eurobahn Motors
2012.04 - 2014.04
Marikina Polytechnic College
Certificate of Automotive and technology from Major in Automotive
2010.06 - 2014.03
Marikina Polytechnic College
Bachelor of Industrial Technology from Major in Automotive
2010.01 - 2014.01