MARIA BALLOUT
Riyadh
Summary
Dedicated and customer-focused professional with a strong background in delivering exceptional guest services within the hospitality and wellness industries. Highly skilled in interpersonal communication, client care, and creating welcoming environments that leave a lasting impression. Demonstrated ability to effectively manage schedules, handle guest requests, and maintain high standards of service and professionalism. Adept at fostering positive client relationships and ensuring an outstanding guest experience that exceeds expectations.
Overview
3
3
years of professional experience
Work History
Spa Therapist
Mansard Spa By L'occitane
02.2024 - Current
- Acquired expertise from specialized training focused on massage varieties and product knowledge.
- Deliver a variety of body and facial massage services to elite clientele.
- Ensured exceptional customer service by focusing on detail and effective communication throughout treatments.
Spa Therapist
Lamunia Hotel And Wellness Spa
10.2023 - 02.2024
- Conducted targeted therapy sessions for guests.
- Addressed inquiries about spa treatments and facilitated appointment arrangement.
Hostess
Le Petit Gris
01.2022 - 10.2023
- Coordinated busy shifts to maintain an equitable spread of patrons throughout sections.
- Managed reservation inquiries by phone.
- Synchronized efforts of service crew to maintain seamless dining.
Education
Masters In Physical Therapy - Physical Therapy
Lebanese University
Tripoli07.2023
Secondary school - Bachelor of Science
Rawdat El Fayhaa
06.2019
Skills
- Customer communication
- Time management
- Professional behavior
- Team work
Personal information
Date of birth: 16/08/2001
Nationality: Lebanese
Languages
Arabic
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Spa Therapist
Mansard Spa By L'occitane
02.2024 - Current
Spa Therapist
Lamunia Hotel And Wellness Spa
10.2023 - 02.2024
Hostess
Le Petit Gris
01.2022 - 10.2023
Masters In Physical Therapy - Physical Therapy
Lebanese University
Secondary school - Bachelor of Science
Rawdat El Fayhaa
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