Maria Shulku
Adelaide
Summary
Well-qualified assistant property manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Eden Property Sales and Management
11.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Manager
CiBO
09.2024 - 02.2025
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed and motivated employees to be productive and engaged in work.
Salesperson
NELLA Perfumes
08.2024 - 02.2025
- Worked to build relationships with customers and built potential for additional sales.
- Negotiated contracts skillfully, securing favourable terms for both company and client.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanour.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and clos
Manager
McDonald's
07.2022 - 06.2024
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
Education
Certificate III - Real Estate
Real Estate Training Academy
Adelaide, SA10-2025
Certificate III - Bussines
Salford College
Adelaide, SA11-2022
Skills
- Customer relationship building
- Sales process
- Networking
- Active listening
- Sales management
- Team leadership
- Time management
- Decision-making
- Negotiation
- Strong organizational skills
- Microsoft Excel
- Professional and mature
- Office management
- Strong communication skills
- Telephone and email etiquette
- Administrative support
Languages
Greek
Full Professional
Timeline
Administrative Assistant
Eden Property Sales and Management
11.2024 - Current
Manager
CiBO
09.2024 - 02.2025
Salesperson
NELLA Perfumes
08.2024 - 02.2025
Manager
McDonald's
07.2022 - 06.2024
Certificate III - Real Estate
Real Estate Training Academy
Certificate III - Bussines
Salford College
Similar Profiles
FASICA TADESSEFASICA TADESSE
Chief Executive Officer at SFK Real Estate Sales and Property Management LLCChief Executive Officer at SFK Real Estate Sales and Property Management LLC
BOBYROBSON SALOMONBOBYROBSON SALOMON
Front Office Manager at Action Property Management And SalesFront Office Manager at Action Property Management And Sales
JASMINE V. TORRES-PIMENTELJASMINE V. TORRES-PIMENTEL
Leasing Associate 1 at Platinum Property Management & SalesLeasing Associate 1 at Platinum Property Management & Sales
Kai DunstanKai Dunstan
Concreter at Camro ConcreteConcreter at Camro Concrete
Anjali ThakarAnjali Thakar
Quality Control at Axis Clinicals LimitedQuality Control at Axis Clinicals Limited