Mariam Al Mahmod
Riyadh,Riyadh Region
Summary
Dedicated and organized professional with a strong foundation in customer service and hospitality gained through previous experience as a Barista. Committed to building a successful career by fostering positive work environments, nurturing relationships, and consistently delivering high-quality results
Overview
2
2
years of professional experience
1
1
Certification
Work History
Internship
Al-Saadoun Travel and Tourism Agency
Riyadh
2023.03 - 2023.05
- Assisted in various aspects of travel and tourism operations.
- Gained practical experience in airline ticket reservations using Amadeus system.
- Handled ticket cancellations and modifications efficiently.
- Contributed to organizing tourist schedules and calculating tour costs.
- Received training in tourism guidance and improved public speaking skills.
Barista & Customer Service
Deer Cafe
Riyadh
2021.01 - 2022.01
- Provided exceptional customer service and prepared high-quality coffee beverages.
- Demonstrated strong attention to detail and maintained a clean and organized workspace.
Education
Bachelor's degree - Tourism and Hospitality
King Faisal University
Riyadh /2019 - /2023
Certificate - English Language Foundation
International College of Technology
Riyadh /2018 - /2019
Skills
- Passionate about work
- Responsible and reliable
- Punctual
- Strong communication skills
Certification
- Customer Service
- Principles of Coffee Preparation
Volunteering:
- Organized and managed events, demonstrating strong organizational skills.
- Participated in philanthropic activities, contributing to the community.
Languages
English
Fluent
Arabic
Native
Timeline
Internship
Al-Saadoun Travel and Tourism Agency
2023.03 - 2023.05
Barista & Customer Service
Deer Cafe
2021.01 - 2022.01
Bachelor's degree - Tourism and Hospitality
King Faisal University
/2019 - /2023
Certificate - English Language Foundation
International College of Technology
/2018 - /2019
- Customer Service
- Principles of Coffee Preparation
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