Mariam Mae M. Cipriano
Jubail
Summary
Experienced hospitality staff with strong background as a waitress and cashier. Skilled in customer service, order taking, food and beverage service, and cash handling. Hardworking, reliable, and able to work efficiently in fast-paced environments. Committed to maintaining customer satisfaction and service quality.
Overview
7
7
years of professional experience
Work History
Waitress
Hwa Besan caffe
09.2025 - 06.2026
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery for enhanced dining experiences.
- Collaborated with kitchen staff to coordinate orders, improving communication and workflow efficiency.
- Trained new team members on service protocols and menu knowledge, fostering a knowledgeable workforce.
Housekeeper
Golden Phoenix Hotel
10.2022 - 04.2024
- Conducted regular inspections of guest rooms and common areas to maintain quality standards.
- Developed schedules for team members, optimizing workflow and coverage during peak times.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Receptionist/Cashier
Boom Restaurant
01.2021 - 01.2022
- Processed cash and card payments accurately.
- Assisted customers with inquiries in a polite and professional manner.
- Maintained accurate cash records and daily transactions.
- Supported smooth daily operations.
Waitress
RoyalNWan
01.2019 - 01.2021
- Served food and beverages according to customer orders.
- Ensured a clean and welcoming dining area.
- Worked as part of a team to deliver efficient service.
Education
Hotel and Restaurant Management
Malabon University
01.2012
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Panghulo National High School
01.2009
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Santulan Elementary School
01.2005
Skills
Customer Service
Food & Beverage Service
Cash Handling
POS / Payment Processing
Teamwork
Time Management
Communication Skills
PERSONAL DETAILS
- Date of Birth: 29/04/1993
- Marital Status: Single
- Nationality: Filipino
Timeline
Waitress
Hwa Besan caffe
09.2025 - 06.2026
Housekeeper
Golden Phoenix Hotel
10.2022 - 04.2024
Receptionist/Cashier
Boom Restaurant
01.2021 - 01.2022
Waitress
RoyalNWan
01.2019 - 01.2021
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Santulan Elementary School
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Panghulo National High School
Hotel and Restaurant Management
Malabon University