Mariana Isabel Pérez Barrios

Antigua Guatemala

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

year of professional experience

Languages

Work History

Customer Service Representative

Square

01.2023 - 08.2023

Collaborated with team members to develop best practices for consistent customer service delivery.
Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
Streamlined call center processes for improved efficiency and reduced wait times.
Conducted regular quality assurance checks on interactions with customers to ensure agents were meeting established guidelines and standards for service excellence.

Education

High School Diploma -

Montessori International College

Trujillo, Perú

05.2001 -

Skills

Appointment Scheduling

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Timeline