Overview
Work History
Education
Skills
Additional Information
Referees
Timeline
Generic

Marissa Williams

Acting Principal Aboriginal Consultant
9 Humber Road, Taperoo,SA

Overview

24
24
years of professional experience

Work History

Acting Principal Aboriginal Consultant

Deptartment of Child Protection
06.2025 - Current
  • The Principal Aboriginal Consultant is accountable to the Manager, DCP Office for providing culturally inclusive practice leadership for Office staff in respect to operational and strategic interventions for Aboriginal children, young people and their families.
  • The Principal Aboriginal Consultant shares their expert cultural knowledge and drive practice excellence to achieve improved outcomes for Aboriginal children and young people, their families and carers.
  • The Principal Aboriginal Consultant will collaborate and work closely with the Managers, Supervisors and Practice Leaders and will analysis and provide critical thinking to monitor culturally appropriate practice within the Office.
  • The Principal Aboriginal Consultant will identify cultural practice issues and develop and implement quality improvement practice strategies and navigate pathways to promote self-determination that includes life changing goals that can have real meaning for Aboriginal children and young people in care and their families.
  • Contribute to DCP policy and program development as it relates to practice quality and best practice standards and provide expert practice advice to inform strategic planning across DCP.
  • The Principal Aboriginal Consultant role operates as part of an integrated DCP approach to supporting and fostering strong practice and cultural leadership that can influence and guide, practices across the organisation, which also involves the Aboriginal Lead Practitioner, Lead Practitioner, Regional Directors, Practice Leaders, Managers, Supervisors and Aboriginal colleagues.

Senior Aboriginal Case Manager

Department of Child Protection
11.2024 - 06.2025
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Coordinated essential services for clients, resulting in improved overall well-being and self-sufficiency.
  • Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
  • Coordinated services with other agencies, community-based organisations, and healthcare professionals to provide useful benefits to clients.
  • Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
  • Participated in regular professional development opportunities to stay current on best practices within the field of case management.
  • Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
  • Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
  • Advocated for clients in legal settings, ensuring their rights were protected and voices heard.
  • Increased client satisfaction through diligent follow-up and personalized support.

Interim Chief Executive Officer

Kura Yerlo Inc.
08.2023 - 05.2024
  • Drove continuous improvement by fostering a culture of collaboration, accountability, and open communication across all levels of the organisation.
  • Implemented and manage financial controls, ensuring accurate reporting and decision-making capabilities.
  • Ensuring that appropriate financial management and accounting practices and systems are in place, in conjunction with the external accountant, Program Managers and finance officer.
  • Discussing with and seeking approval from the Board of Management for the expenditure of one-off un-budgeted items and for any expenditure that exceeds the financial delegation.
  • Providing written detailed contracts of employment for all staff members that comply with the Fair Work Act 2009, the National employment Standards and the applicable Awards and regularly update and renew as required.
  • Providing and managing a grievance procedure for staff.
  • Arranging regular staff Leadership meetings and planning days and other opportunities to build teamwork and develop collaborative approaches to decision making and action planning where appropriate.
  • Providing direct supervision, guidance and direction to Program Managers and the Administrative Officer.
  • Participating in discussions and planning sessions with other agencies, and Government Departments, regarding service initiatives to the Community.
  • Liaising with and cultivating relationships with other agencies that can support and expand programs and services to the Community.
  • Managing internal relationships and communication to support a harmonious workplace and achieve strategic results.
  • Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
  • Implemented strong financial controls, ensuring accurate reporting and solid decision-making capabilities.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Communicated business performance, forecasts and strategies to investors and shareholders.

Aboriginal Cultural Child and Family Consultant

Child And Family Health Services
11.2018 - 07.2023
  • Collaborated with families to assist in growth, development and education to increase potential.
  • Visited homes of families and maintained appropriate contact as directed by agency procedures.
  • Collaborated with community program leaders and advocates to make resources accessible to those in need.
  • Collaborated with team members to achieve target results.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Used coordination and planning skills to achieve results according to schedule.
  • Documented data and completed accurate updates to case records.
  • Managed heavy caseload using well-developed time management, organizational and task prioritisation skills.
  • Improved operations through consistent hard work and dedication.

Youth Worker

Metropolitan Aboriginal Youth And Family Services
02.2008 - 11.2018
  • Encouraged youth clients to develop own activities and leadership skills through group discussions.
  • Scheduled and accompanied youth clients to outside appointments such as therapy sessions, medical appointments and social outings.
  • Assisted families in developing and maintaining support network by identifying and utilizing community resources and services.
  • Completed necessary reports and documentation to maintain thorough, accurate case records.
  • Consulted with parents, teachers and other school personnel to determine causes of problems such as truancy and misbehavior.
  • Improved clients' coping with routine life activities such as food budgeting and rental payments.
  • Collaborated with team members to achieve target results.
  • Used coordination and planning skills to achieve results according to schedule.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Worked with clients to improve life choices and maximize benefits of programs.
  • Spoke with senior citizen groups to expand community engagement and program outreach.
  • Challenged youth to accomplish motor development goals and inspire love of movement and healthy habits.
  • Provided key emotional support to special needs youth.
  • Managed and led activities promoting growth in mental, emotional and educational areas.
  • Oversaw day-to-day activities of young people in program.

Youth Worker

Special Programs For Youth (SPY)
03.2005 - 02.2008
  • Encouraged youth clients to develop own activities and leadership skills through group discussions.
  • Scheduled and accompanied youth clients to outside appointments such as therapy sessions, medical appointments and social outings.
  • Assisted families in developing and maintaining support network by identifying and utilizing community resources and services.
  • Managed and led activities promoting growth in mental, emotional and educational areas.
  • Provided key emotional support to special needs youth.
  • Consulted with parents, teachers and other school personnel to determine causes of problems such as truancy and misbehavior.
  • Completed necessary reports and documentation to maintain thorough, accurate case records.
  • Challenged youth to accomplish motor development goals and inspire love of movement and healthy habits.
  • Improved clients' coping with routine life activities such as food budgeting and rental payments.
  • Worked with clients to improve life choices and maximize benefits of programs.
  • Collaborated with team members to achieve target results.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Used coordination and planning skills to achieve results according to schedule.

Mentor

Metropolitan Youth And Family Services (MAYFS)
02.2002 - 03.2005
  • Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
  • Planned, developed and implemented strategies to convey information with key decision makers.
  • Used standardized assessments to evaluate abilities, interests and characteristics of different students.
  • Identified issues that hindered student academic achievement.
  • Planned and promoted career planning presentations, work experience programs and career workshops.
  • Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
  • Collaborated with teachers and administrators in development, evaluation and revision of school programs and in preparation of master schedules for curriculum offerings.
  • Collaborated with parents, school faculty and social workers to address problems and grow student success.
  • Instructed individuals in career development, job search and application strategies, resume writing and interview skills.
  • Encouraged students to explore age-appropriate and career-related opportunities.
  • Helped students develop organisational, time management and study skills.
  • Prepared students for later educational experiences by encouraging exploration of learning opportunities and perseverance through challenging tasks.
  • Developed and led special events that increased decision making, problem-solving and good judgment.
  • Offered constructive feedback on mentee progress, enabling them to refine their skills and enhance their potential.
  • Developed trust-based relationships with mentees through active listening and empathetic communication.
  • Served as role model for mentees by demonstrating strong values and ethical standards.

Education

Complex Case Management Training

Government Employement
06.2018 - 2018.06

Restorative Practices

Tafe
01.2017 - 2017.05

Certificate 4 - Community Services

Tafe
01.2011 - 2011.11

Certificte 3 - Government

College of Learning And Development
01.2011 - 2011.11

Some College (No Degree) - Governance Workshop

Enkindle
Adelaide, SA

Skills

    Child abuse and neglect dynamics

Cultural understanding

Individual and family support

Child safety and security

Patient and family advocacy

Child abuse and neglect

Child and adolescent mentoring

Child and adolescent health

Aboriginal Cultural Understanding

Advocacy

Role Modelling

Planning and implementing of Programs

Communicate Effectively Verbally and in writing with staff at all levels, governement & non government agencies

Manage resource with budgetary limitations

Oral, Written, listening, negotiation Skills

Additional Information

Board of Kura Yerlo Inc.

2009-2024

Co-Chair person

2020-2023

School Governing Council - Largs Bay Primary

2020-2023

Port Adelaide Netball Association

Board Member 2022-2023

Aboriginal Sth Australian football and netball Carnival

Senior & Junior - Coach, Team Manager, Captain, player

Team: Adelaide Panthers

Player - Actively involved with community

Coach & Team Manager - organising training, Team organisational, schedules, training venues,

managing monies for participants registration and uniforms.

Coach

Referees

Brittany Salotti

Supervisor, DCP

Ph: 82698300

email: Brittany.salotti@sa.gov.au


Helen Melios

Supervisor

Department Child Protection

Ph: 82698300

email: helen.melios@sa.gov.au

Timeline

Acting Principal Aboriginal Consultant

Deptartment of Child Protection
06.2025 - Current

Senior Aboriginal Case Manager

Department of Child Protection
11.2024 - 06.2025

Interim Chief Executive Officer

Kura Yerlo Inc.
08.2023 - 05.2024

Aboriginal Cultural Child and Family Consultant

Child And Family Health Services
11.2018 - 07.2023

Complex Case Management Training

Government Employement
06.2018 - 2018.06

Restorative Practices

Tafe
01.2017 - 2017.05

Certificate 4 - Community Services

Tafe
01.2011 - 2011.11

Certificte 3 - Government

College of Learning And Development
01.2011 - 2011.11

Youth Worker

Metropolitan Aboriginal Youth And Family Services
02.2008 - 11.2018

Youth Worker

Special Programs For Youth (SPY)
03.2005 - 02.2008

Mentor

Metropolitan Youth And Family Services (MAYFS)
02.2002 - 03.2005

Some College (No Degree) - Governance Workshop

Enkindle

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