MARK DIMARUCUT
Riyadh
Summary
Seasoned Food Service Leader with background in overseeing food service operations and ensuring customer satisfaction. Skilled at managing teams, maintaining high food quality standards, and training staff in best practices for hospitality. Demonstrated ability to improve efficiency while providing a positive dining experience for all customers. Known for strong leadership skills and hands-on approach in day-to-day restaurant management.
Overview
15
15
years of professional experience
Work History
Store Supervisor
The Weak Burger Company / Thinnies Restaurant
Riyadh
06.2023 - Current
- Supervises the shift operation
- Prepare reports necessary for manager’s reports
- Maintain the FSC Food Service and Cleanliness of the restaurant
- Maintain inventory level and forecast daily ordering
- Accomplishes Quality Checklist and all monitoring to achieve high FSC
- Assign as Training Manager – conduct training, meeting, exams for organization
Restaurant Manager
Dorat Almakolaat Company
Riyadh
12.2021 - 03.2023
- Over all in-charge in operation.
- Maintain the pnl in line of target.
- Responsible for trainings of food, service and cleanliness of the store.
- Implementation of standards in guide of company procedure and policies.
- Provide program and practices for service excellence and customer satisfaction.
- Food safety manager.
- Responsible for foh and boh, trainings and product quality that meets standards.
- Manpower scheduling and setting restaurant goal.
CHEF / Shift Manager
Texas Chicken (Tamauz Food Entertainment Company)
Riyadh City
09.2018 - 09.2020
- Maintain the FSC Food Service and Cleanliness of the restaurant
- Meet and serve customer satisfaction and delivering service excellence
- Responsible for implementing policies and standard
- Responsible in monitoring front and back of the house.
- Responsible review product quality and train employees in different standards.
- Responsible to help and monitor company to create a new wealth.
Restaurant Manager
Philippine Pizza Inc. / Dairy Queen
Olongapo City
03.2016 - 08.2018
- Overall in charge in day to day store operation
- Manage operation with passion, integrity and knowledge while promoting the culture and values of the silo.
- Provide direction to shift leader and staff to achieve restaurant goal
- Implement new company policies and procedures by developing plans and instructing staff
- Ensure the FSC Food, Service and Cleanliness of the store and serve service excellence to the customer.
- Responsible for developing and creating a new wealth of the company.
- Responsible for trainings and develop product quality and meets all standards.
- Responsible in controlling operational cost, waste and food cost of the store.
- Responsible for detailed reports and check financial statement/PNL of the store.
Assistant Restaurant Manager
Aivy Foods Ventures Company / Chowking Philippines
Olongapo City
10.2014 - 03.2016
- Crew scheduling, implementation and positioning.
- Poster the development of crew members by teaching the correct way in implementing FSC standard.
- Implement programs, trainings, standards regarding service.
- Responsible for meeting the company strategies and creating a new revenue.
Regular Crew
Eddie & Jullie “G” Foods Corporation
Olongapo City
04.2012 - 10.2014
- Senior cashier assisting all staff and manager for cash control auditing
- Perform crew work in all station of services dining, counter, drive thru, smart team(marketing team)
- Kitchen task knowledgeable in pantry, fry station and preparation and sanitation area.
- Management team, also helps management to implement company rules and policies to achieve goals.
Service Crew
Eddie & Jullie “G” Foods Corporation
Olongapo City
10.2011 - 03.2012
- Senior cashier assisting all staff and manager for cash control auditing
- Perform crew work in all station of services dining, counter, drive thru, smart team(marketing team)
- Kitchen task knowledgeable in pantry, fry station and preparation and sanitation area.
SEEDS TRAINEE (Service Crew)
Jollibee Foods Corporation
Iba Zambales
01.2010 - 04.2011
- Kitchen staff working in different station also in preparing and sanitizing
- Working as a scholar of the company and perform duties as a service crew
- Welcome and helps customer with a good service experience
- Provide to queries presented by clients regarding service and offer available in the restaurant
- Clean, Serve and pack foods to clients in an effective manner and with the implementation of FSC(Food, service and cleanliness).
Service Crew
Jollibee Foods Corporation
Iba Zambales
08.2009 - 01.2010
- Kitchen staff working in different station also in preparing and sanitizing
- Working as a scholar of the company and perform duties as a service crew
- Welcome and helps customer with a good service experience
- Provide to queries presented by clients regarding service and offer available in the restaurant
- Clean, Serve and pack foods to clients in an effective manner and with the implementation of FSC(Food, service and cleanliness).
Education
Bachelor of Science in Hotel and Restaurant Management -
Ramon Magsaysay Technological University
Skills
- Multitasking and Organization
- Shift Scheduling
- Team Building and Leadership
- Customer Service
- Inventory Management
- Cash Management
- Documentation And Reporting
- Staff Supervision
- Store Opening and Closing
- Operations Management
Trainingseminars
- Restaurant Manager Training Program, Chowking (Jollibee Foods Corporation), Jollibee Centre, Ortigas, Pasig City, Philippines, 10/28/14
- Front Office Management, Hotel Rembrandt, Hotel Rembrandt, Quezon City, Philippines, 02/27/10
- Housekeeping and Hotel Settings (On the Job Training), Sajorda River Park Hotel and Resort, Iba, Zambales, Philippines, 03/20/11
- Vessel Familiarization Tour, Superferry, 84900, Harbor Center II Bldg. 23rd Street, Corner Railroad Street, South Harbor Port Area, Manila, Philippines, 02/27/10
- Ecolab (Pest Awareness Seminar), Ecolab, 16th Floor Training Room Aurora Tower Araneta Center Cubao Quezon City Manila, Philippines, 02/19/18
Profile - Valueaddition
Good leadership skills, while being able to follow orders systematically, capable of handling stress constructively while multitasking, Confident public speaker.
Personal Information
- Age: 33
- Height: 160cm
- Weight: 56 kg
- Date of Birth: 12/07/90
- Gender: Male
- Nationality: Filipino
- Marital Status: Single
- Religion: Catholic
References
- Mr. Clare Sucgang, Area Manager, Texas Chicken, Riyadh, Kingdom of Saudi Arabia, #0959640470
- Mr. Eyad Basheer, Operation Manager, Thinnies Restaurant / The Weak Burger Company, Riyadh, Kingdom of Saudi Arabia, #0583999013
- Mr. Raul Enriquez, Restaurant Manager, Aivy Foods Corporation / Chowking Philippines, Olongapo City, Philippines, #09294526509
Timeline
Store Supervisor
The Weak Burger Company / Thinnies Restaurant
06.2023 - Current
Restaurant Manager
Dorat Almakolaat Company
12.2021 - 03.2023
CHEF / Shift Manager
Texas Chicken (Tamauz Food Entertainment Company)
09.2018 - 09.2020
Restaurant Manager
Philippine Pizza Inc. / Dairy Queen
03.2016 - 08.2018
Assistant Restaurant Manager
Aivy Foods Ventures Company / Chowking Philippines
10.2014 - 03.2016
Regular Crew
Eddie & Jullie “G” Foods Corporation
04.2012 - 10.2014
Service Crew
Eddie & Jullie “G” Foods Corporation
10.2011 - 03.2012
SEEDS TRAINEE (Service Crew)
Jollibee Foods Corporation
01.2010 - 04.2011
Service Crew
Jollibee Foods Corporation
08.2009 - 01.2010
Bachelor of Science in Hotel and Restaurant Management -
Ramon Magsaysay Technological University
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