Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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MARLON MIRANDA

Electronics And Communications Engineer
Al Janubiyah Al Khobar, Saudi Arabia

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills.

Overview

20
20
years of professional experience
5
5
years of post-secondary education

Work History

IT Systems Analyst II

Upstream Professional Development Center, SAUDI ARAMCO, NES Global Arabia, Inclusive
Dhahran
2021.11 - Current
  • Reporting to: Ali T. Qawaeen
  • Provided client support on system operation and troubleshooting.
  • Diagnosed, troubleshot and resolved Audio/Video System problems and provide exceptional service.
  • Investigated system issues and implemented resolutions to reduce downtime.
  • Resolved or escalated problem tickets to resolve user issues.
  • Researched and adopted new technologies to add value to existing technology.
  • Enhanced interfaces to promote better functionality for users.
  • Developed diagrams to describe and lay out logical operational steps.
  • Performed system analysis, documentation, testing, implementation, and user support for platform transitions.

AV MAINTENANCE CONSULTANT

UPDC, Saudi Aramco thru ERAM Contracting Co
Dhahran
2020.09 - 2021.11
  • Reporting to: Ali T. Qawaeen
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Learned and adapted quickly to new technology and software applications.
  • Identified issues, analyzed information and provided solutions to problems.

SENIOR A/V SUPPORT SERVICES CONSULTANT

UPDC, Al Falak Electronics Equipment & Supplies Co
Dhahran
2014.11 - 2020.08
  • Reporting to: Ali T. Qawaeen
  • Duties and Responsibilities
  • Provide first line support and resolve issues relating to A/V System and IT related
  • Meet and greet and provide technology overview for the new Instructor/Consultant visiting UPDC
  • Monitor and operates Video Streaming & Video Conferencing System
  • Monitor and operates Digital Signage and updating manually for special announcements and events
  • Reports and escalate issue concerning to other Departments (ECC,SMS,IT)
  • Check all classrooms every Thursday afternoon and make sure all classroom technology are up and running and make everything ready for following week
  • Provide technology support for daily operations and respond to classroom inquiries on technical issues
  • Ensures needed application/license is installed, verified and working
  • Ensures all DB access, roles and groups required for the learners as part of the technology requirements for UPDC course are granted and make sure it is active
  • Monitor and update Technology requirements database
  • Operate and provide support for Audience Response System( ARS) voting Keypad
  • Assisting in enhancing classroom technology
  • Managing Smartboard booking, operate and provide support
  • Maintain and update UPDC classroom assets (laptop, workstation, etc...)
  • Maintain and support computer software and hardware
  • Worked effectively in fast-paced environments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proven ability to learn quickly and adapt to new situations.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

TEAM LEADER

SAUDI MEDIA SYSTEMS
Riyadh
2008.06 - 2014.06
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Provide technical system service to clients
  • Experienced in integrating and installing Audio / Video Systems, PA system, Video Conferencing, Video Walls, Digital Signage Systems, CCTV, IP CCTV Automations and Control System switchers
  • Supervise and contribute in installations, testing and commissioning
  • Responsible in planning and managing the site projects.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.

PRODUCT ENGINEER

MICRO HIFI SOLUTIONS INCORPORATED, A Blue Diamond and Feati Sts. Clark
Clark Field Pampanga
2007.07 - 2007.12
  • Reporting to: Engr. Ramel B. Mendoza
  • Duties and Responsibilities:
  • Define, develop and implement product test process flow and test programs
  • Teach, instruct and discuss new develop ideas base on the criteria of the product development
  • Responsible for engineering work as required by the Design Team, perform failure analysis, and prepare engineering-related documentation
  • Responsible for the reliability test of the new model as per required by the costumer and qualification failures and manufacturing fall-outs
  • Reports will be generated based on the results of the analysis and corrective action/s recommended based on discussion with various engineering groups for full problem resolution.
  • Identified new ideas, products and/or features that improved customer satisfaction, reduced costs and kept product line in forefront of industry.
  • Tested completed projects for functionality and implemented changes to production methods to rectify issues in final products.

PRODUCTION SUPPORT ENGINEER

BENQ Corporation
Taoyuan
2004.03 - 2006.03
  • Reporting to: Mr
  • Samuel Liu
  • Duties and Responsibilities:
  • Prepare all the necessary jigs and fixtures that will be needed for the production assembly line
  • Prepare all the necessary equipments and test jigs for the PCB test stations
  • Troubleshoots mobile phone
  • Provides technical support in the production line
  • Recording and keeping up of jig master list
  • Responsible for immediate troubleshooting for machine’s breakdown during production

PROCESS ENGINEER

QUANTA PAPER CORP, Paralayunan
Pampanga
2003.07 - 2004.02
  • Reporting to: Ms Rosanne Duenas
  • Duties and Responsibilities:
  • Operates, maintain and troubleshoots paper machine
  • Responsible for line set-up
  • Responsible for immediate troubleshooting for machine’s breakdown during production time.
  • Conducted root cause analysis to identify, prioritize and eliminate process losses.
  • Analyzed critical line data to make recommendations for improvement.
  • Provided technical assistance to production team when issues arose.
  • Prepared scope of work documentation for use in project planning

Education

Bachelor of Science - ELECTRONICS AND COMMUNICATIONS ENGINEERING

Holy Angel University
Sto. Rosario St., 2009 Angeles City, Philippines
1997.06 - 2002.05

Skills

SKILLS AND CAPABILITIESundefined

Affiliations

Institute of Electronics and Communications Engineers of the Philiipines - Eastern Region Chapter

Timeline

IT Systems Analyst II

Upstream Professional Development Center, SAUDI ARAMCO, NES Global Arabia, Inclusive
2021.11 - Current

AV MAINTENANCE CONSULTANT

UPDC, Saudi Aramco thru ERAM Contracting Co
2020.09 - 2021.11

SENIOR A/V SUPPORT SERVICES CONSULTANT

UPDC, Al Falak Electronics Equipment & Supplies Co
2014.11 - 2020.08

TEAM LEADER

SAUDI MEDIA SYSTEMS
2008.06 - 2014.06

PRODUCT ENGINEER

MICRO HIFI SOLUTIONS INCORPORATED, A Blue Diamond and Feati Sts. Clark
2007.07 - 2007.12

PRODUCTION SUPPORT ENGINEER

BENQ Corporation
2004.03 - 2006.03

PROCESS ENGINEER

QUANTA PAPER CORP, Paralayunan
2003.07 - 2004.02

Bachelor of Science - ELECTRONICS AND COMMUNICATIONS ENGINEERING

Holy Angel University
1997.06 - 2002.05
MARLON MIRANDAElectronics And Communications Engineer