MARLON MIRANDA
Electronics And Communications Engineer
Al Janubiyah Al Khobar, Saudi Arabia
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills.
Overview
20
20
years of professional experience
5
5
years of post-secondary education
Work History
IT Systems Analyst II
Upstream Professional Development Center, SAUDI ARAMCO, NES Global Arabia, Inclusive
Dhahran
11.2021 - Current
- Reporting to: Ali T. Qawaeen
- Provided client support on system operation and troubleshooting.
- Diagnosed, troubleshot and resolved Audio/Video System problems and provide exceptional service.
- Investigated system issues and implemented resolutions to reduce downtime.
- Resolved or escalated problem tickets to resolve user issues.
- Researched and adopted new technologies to add value to existing technology.
- Enhanced interfaces to promote better functionality for users.
- Developed diagrams to describe and lay out logical operational steps.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
AV MAINTENANCE CONSULTANT
UPDC, Saudi Aramco thru ERAM Contracting Co
Dhahran
09.2020 - 11.2021
- Reporting to: Ali T. Qawaeen
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Learned and adapted quickly to new technology and software applications.
- Identified issues, analyzed information and provided solutions to problems.
SENIOR A/V SUPPORT SERVICES CONSULTANT
UPDC, Al Falak Electronics Equipment & Supplies Co
Dhahran
11.2014 - 08.2020
- Reporting to: Ali T. Qawaeen
- Duties and Responsibilities
- Provide first line support and resolve issues relating to A/V System and IT related
- Meet and greet and provide technology overview for the new Instructor/Consultant visiting UPDC
- Monitor and operates Video Streaming & Video Conferencing System
- Monitor and operates Digital Signage and updating manually for special announcements and events
- Reports and escalate issue concerning to other Departments (ECC,SMS,IT)
- Check all classrooms every Thursday afternoon and make sure all classroom technology are up and running and make everything ready for following week
- Provide technology support for daily operations and respond to classroom inquiries on technical issues
- Ensures needed application/license is installed, verified and working
- Ensures all DB access, roles and groups required for the learners as part of the technology requirements for UPDC course are granted and make sure it is active
- Monitor and update Technology requirements database
- Operate and provide support for Audience Response System( ARS) voting Keypad
- Assisting in enhancing classroom technology
- Managing Smartboard booking, operate and provide support
- Maintain and update UPDC classroom assets (laptop, workstation, etc...)
- Maintain and support computer software and hardware
- Worked effectively in fast-paced environments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proven ability to learn quickly and adapt to new situations.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Skilled at working independently and collaboratively in a team environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
TEAM LEADER
SAUDI MEDIA SYSTEMS
Riyadh
06.2008 - 06.2014
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Provide technical system service to clients
- Experienced in integrating and installing Audio / Video Systems, PA system, Video Conferencing, Video Walls, Digital Signage Systems, CCTV, IP CCTV Automations and Control System switchers
- Supervise and contribute in installations, testing and commissioning
- Responsible in planning and managing the site projects.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
PRODUCT ENGINEER
MICRO HIFI SOLUTIONS INCORPORATED, A Blue Diamond and Feati Sts. Clark
Clark Field Pampanga
07.2007 - 12.2007
- Reporting to: Engr. Ramel B. Mendoza
- Duties and Responsibilities:
- Define, develop and implement product test process flow and test programs
- Teach, instruct and discuss new develop ideas base on the criteria of the product development
- Responsible for engineering work as required by the Design Team, perform failure analysis, and prepare engineering-related documentation
- Responsible for the reliability test of the new model as per required by the costumer and qualification failures and manufacturing fall-outs
- Reports will be generated based on the results of the analysis and corrective action/s recommended based on discussion with various engineering groups for full problem resolution.
- Identified new ideas, products and/or features that improved customer satisfaction, reduced costs and kept product line in forefront of industry.
- Tested completed projects for functionality and implemented changes to production methods to rectify issues in final products.
PRODUCTION SUPPORT ENGINEER
BENQ Corporation
Taoyuan
03.2004 - 03.2006
- Reporting to: Mr
- Samuel Liu
- Duties and Responsibilities:
- Prepare all the necessary jigs and fixtures that will be needed for the production assembly line
- Prepare all the necessary equipments and test jigs for the PCB test stations
- Troubleshoots mobile phone
- Provides technical support in the production line
- Recording and keeping up of jig master list
- Responsible for immediate troubleshooting for machine’s breakdown during production
PROCESS ENGINEER
QUANTA PAPER CORP, Paralayunan
Pampanga
07.2003 - 02.2004
- Reporting to: Ms Rosanne Duenas
- Duties and Responsibilities:
- Operates, maintain and troubleshoots paper machine
- Responsible for line set-up
- Responsible for immediate troubleshooting for machine’s breakdown during production time.
- Conducted root cause analysis to identify, prioritize and eliminate process losses.
- Analyzed critical line data to make recommendations for improvement.
- Provided technical assistance to production team when issues arose.
- Prepared scope of work documentation for use in project planning
Education
Bachelor of Science - ELECTRONICS AND COMMUNICATIONS ENGINEERING
Holy Angel University
Sto. Rosario St., 2009 Angeles City, Philippines 06.1997 - 05.2002
Skills
SKILLS AND CAPABILITIESundefined
Affiliations
Institute of Electronics and Communications Engineers of the Philiipines - Eastern Region Chapter
Timeline
IT Systems Analyst II
Upstream Professional Development Center, SAUDI ARAMCO, NES Global Arabia, Inclusive
11.2021 - Current
AV MAINTENANCE CONSULTANT
UPDC, Saudi Aramco thru ERAM Contracting Co
09.2020 - 11.2021
SENIOR A/V SUPPORT SERVICES CONSULTANT
UPDC, Al Falak Electronics Equipment & Supplies Co
11.2014 - 08.2020
TEAM LEADER
SAUDI MEDIA SYSTEMS
06.2008 - 06.2014
PRODUCT ENGINEER
MICRO HIFI SOLUTIONS INCORPORATED, A Blue Diamond and Feati Sts. Clark
07.2007 - 12.2007
PRODUCTION SUPPORT ENGINEER
BENQ Corporation
03.2004 - 03.2006
PROCESS ENGINEER
QUANTA PAPER CORP, Paralayunan
07.2003 - 02.2004
Bachelor of Science - ELECTRONICS AND COMMUNICATIONS ENGINEERING
Holy Angel University
06.1997 - 05.2002
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